Introduction to Operations Management
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Questions and Answers

Who is usually the top manager of an operations department?

Director of Operations

Which executive position is often considered the most important figure in a firm, next to the CEO?

Chief Operating Officer (COO)

What was one of the most significant contributions to operations management in the early 20th century?

Assembly line manufacturing process

During which historical period did production begin to shift from small, local companies to large-scale production firms?

<p>Industrial revolution</p> Signup and view all the answers

What are some motivations behind innovations in operations management?

<p>Efficiency, cost reduction, quality improvement</p> Signup and view all the answers

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