30 Questions
What is the primary role of managers in organizations?
To guide organizations toward the achievement of their purposes or objectives
Which of the following best describes the relationship between management and organizational goals?
Management has no meaning apart from its goals
What is the primary purpose of management's influence on individual worker activities?
To encourage individual activity that will lead to reaching organizational goals
According to the passage, what is the primary purpose of organizations?
To achieve some purpose or objective
What is the relationship between management and the activities performed by organizational members?
Management designs activities for organizational members that contribute to the attainment of organizational goals
What is the central purpose of management according to the passage?
To guide organizations toward the achievement of their purposes or objectives
What is the main difference between leadership and management?
Leadership is based on authority, while management is based on influence.
What does nursing service administration primarily focus on?
Providing continuous individual, group, and community service.
What does nursing service administration encompass?
Human, material, financial, and informational resources.
Which level of managers typically includes head nurses and staffs?
Front-line managers.
What distinguishes management as an art rather than a science?
Management requires qualities of dynamic character to be effective in application.
In the context of management, what does 'getting things done through people' mean?
Achieving organizational goals by working with and through people.
What is the main function of leadership according to the text?
Influencing the operation of an organization.
Which of the following is NOT a characteristic of nursing service administration?
'Analyzing individual behavior in relationship to collective endeavors.'
Which of the following is NOT a common attribute of managers, regardless of their level?
Accountable to subordinates for results
Which of the following best describes the primary difference between levels of managers?
The degree of authority and the scope of responsibility and organizational activity
Which of the following is NOT one of the three interpersonal roles that Mintzberg's classification identifies for health service managers?
Spokesperson
Which level of manager tends to use job-related technical skills the most?
First-line managers
Which of the following is NOT a characteristic of health service organizations as described in the text?
They are the only organizations involved in the delivery of health services
Which of the following is the best definition of 'health service' according to the text?
The delivery of health care
All health service managers engage in the six managerial activities defined by Mintzberg.
False
First-line managers have more authority over the entire organization compared to middle-level managers.
False
Conceptual skills are more heavily used by first-line managers compared to senior managers.
False
Health care includes efforts to restore health and prevent diseases, while health service only focuses on delivering care.
False
The three informational roles identified by Mintzberg for managers are Monitor, Disseminator, and Spokesperson.
True
Match the following managerial role with its description:
Entrepreneur = Taking risks to develop new programs or services Disturbance handler = Resolving conflicts and crises within the organization Resource allocator = Deciding how to distribute resources such as budget and personnel Negotiator = Engaging in discussions to reach agreements with stakeholders
Match the following managerial level with its primary authority and responsibility:
Top-level managers = Authority over and responsibility for the entire organization Middle-level managers = Authority over and responsibility for a specific segment of the organization First-line managers = Authority over overseeing specific work for a particular group of workers Senior managers = Disproportionately more conceptual skills in planning and problem solving
Match the following health service organizational model with its description:
Health care = Total societal effort to promote health, prevent diseases, and restore health Health service = Delivery of health care services Health service organizations = Organizations delivering health services in various settings Hospitals and nursing facilities = Historically common settings for delivering health services
Match the following managerial skill with its typical usage:
Conceptual skills = Recognizing complex issues and engaging in strategic planning Human relations skills = Motivating, leading, and communicating with subordinates Technical skills = Involving specialized knowledge relevant to the job Job-related technical skills = Specialized knowledge specifically related to the current role
Match the following Mintzberg's managerial role category with its roles:
Interpersonal roles = Figurehead, Liaison, Influencer Informational roles = Monitor, Disseminator, Spokesperson Decisional roles = Entrepreneur, Disturbance handler, Resource allocator, Negotiator Functional roles = Planning, Organizing, Staffing, Directing, Controlling, Decision making
Explore the fundamentals of management in the context of nursing services. Learn about the role of managers in guiding healthcare organizations towards goal accomplishment and improving overall efficiency.
Make Your Own Quizzes and Flashcards
Convert your notes into interactive study material.
Get started for free
