PP3- Tou Managment Stakeholders
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Questions and Answers

What is the role of tourism agents in a tourist destination?

  • They are primarily focused on transportation logistics.
  • They influence the decisions and interactions within the tourism value chain. (correct)
  • They only facilitate accommodations for tourists.
  • They serve as regulatory authorities only.

Which of the following best defines 'agents' in the context of tourism?

  • Individuals responsible for financial transactions only.
  • Only residents of a tourist destination.
  • Participants in tourism activities with no decision-making power.
  • Public or private entities involved in the tourism value chain. (correct)

What components are involved in the tourist offer's interaction with the destination?

  • Accommodation, activities, and regulations. (correct)
  • Transportation, local laws, and residents.
  • Only accommodation and transportation.
  • Attractions and local cuisine exclusively.

What is one critical requirement for tourism agents to ensure the success of the tourism activity?

<p>They need to cooperate and collaborate. (A)</p> Signup and view all the answers

Which group is NOT considered a stakeholder in tourism at a destination?

<p>External Agencies (C)</p> Signup and view all the answers

What aspect of a tourist's profile is NOT typically included when evaluating tourism data?

<p>Personal hobbies (C)</p> Signup and view all the answers

Why is it important for tourism agents to analyze tourist profiles?

<p>To better understand motivations, preferences, and spending behaviors. (A)</p> Signup and view all the answers

What is NOT a component of the tourist interaction mentioned in the content?

<p>Leisure planning (B)</p> Signup and view all the answers

Which aspect is NOT considered when measuring Tourist Demand?

<p>Climate conditions (C)</p> Signup and view all the answers

What is a crucial factor in analyzing the Tourist Profile of a destination?

<p>Tourist spending level (B)</p> Signup and view all the answers

Which of the following elements is NOT typically used to characterize Tourist Demand?

<p>Hotel chain popularity (A)</p> Signup and view all the answers

How can factors affecting New Traveller Trends be categorized?

<p>Socio-cultural changes and technology (C)</p> Signup and view all the answers

Which type of tourist emerged due to recent societal changes?

<p>Eco-tourists (A)</p> Signup and view all the answers

Why is it important to identify and analyze tourism demand?

<p>To tailor services and products to tourists (B)</p> Signup and view all the answers

What element is included in the sociodemographic profile related to Tourist Demand?

<p>Age (B)</p> Signup and view all the answers

What does the dynamic nature of Tourist Demand imply?

<p>It can change due to external factors. (A)</p> Signup and view all the answers

Which generation is characterized by being family travelers who rely on reviews for trip planning?

<p>Gen X (A)</p> Signup and view all the answers

What type of tourist is particularly deal-sensitive and frequently travels?

<p>Millennials (C)</p> Signup and view all the answers

What is defined as a combination of services and products presented for consideration by tourists?

<p>Tourist Offer (D)</p> Signup and view all the answers

Which generation is known for having less rigid budgets and spending more on hotels during longer trips?

<p>Boomers (B)</p> Signup and view all the answers

Which age group is reported to travel with the frequency of 2.5 trips per year on average?

<p>Gen Z (A)</p> Signup and view all the answers

What is a notable characteristic of solo travelers in the current tourism landscape?

<p>They frequently utilize online travel agencies. (B)</p> Signup and view all the answers

Which of the following best describes a group of dual-income, no-kids yet (DINKY) travelers?

<p>They generally have flexible spending habits. (A)</p> Signup and view all the answers

How are Gen Z travelers primarily influenced when seeking travel inspiration?

<p>Photos posted by friends on social media. (A)</p> Signup and view all the answers

Which of the following best defines Tourist Demand?

<p>The total number of people traveling or wishing to travel, to use facilities and services at places away from their work and residence. (C)</p> Signup and view all the answers

What are real tourists characterized by?

<p>They want and are able to travel. (D)</p> Signup and view all the answers

What does Deferred Demand refer to?

<p>Tourists who have the financial means to travel but do not wish to. (D)</p> Signup and view all the answers

Which of the following is NOT a component of the Tourism Market as per the provided information?

<p>Real Estate firms. (A)</p> Signup and view all the answers

Which of the following represents potential tourists?

<p>Those who wish to travel but lack the means. (B)</p> Signup and view all the answers

In the context of tourism, which term relates to the offerings provided to meet Tourist Demand?

<p>Tourist Supply. (D)</p> Signup and view all the answers

What aspect of tourism impacts can be classified as socio-cultural?

<p>Cultural exchange between travelers and local communities. (B)</p> Signup and view all the answers

Which of the following is NOT considered part of the stakeholder groups in the tourism market?

<p>Political representatives. (B)</p> Signup and view all the answers

Flashcards

Tourism Market

A system where tourist demand (tourists and potential tourists) meets tourist offer (tourism resources, products, infrastructure and companies).

Tourist Demand

The total number of people wanting or able to travel and utilize services away from their homes.

Real Tourists

People who are both willing and able to travel.

Potential Tourists

Individuals who desire to travel but lack the means to do so.

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Deferred Demand

People who have the means to travel but lack the desire to do so at the moment.

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Tourism Resources

The natural and man-made attractions that draw tourists to a destination.

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Tourist Products

Services and goods that are specifically designed and marketed to tourists.

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Tourism Companies

Businesses that provide services and products to tourists.

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Tourist Profile

A detailed picture of the typical visitor to a destination, including demographics, motivations, and spending habits.

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Sociodemographic Profile

Describes the characteristics of a tourist based on factors like age, employment, education, and income.

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Decision-Making Motivation

The reasons why tourists choose a particular destination, such as adventure, relaxation, or culture.

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Tourist Spending

The amount of money tourists spend on accommodation, food, activities, and souvenirs.

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Country of Residence

The geographic origin of a tourist, indicating where they are traveling from.

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Tourist Satisfaction

The level of happiness and fulfillment tourists experience during their trip.

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Factors Affecting New Traveller Trends

Changes in society, such as new family types, cultural shifts, and technology, are impacting how people travel.

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Tourist Offer

The combination of elements and suppliers a tourist interacts with during their trip.

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Tourism Agent

A person or organization involved in various aspects of the tourism industry, contributing to the destination's success.

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Tourist Interaction Elements

These include accommodation, transportation, food and beverage, activities, attractions, and regulations within a destination.

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Destination Stakeholders

Individuals or groups with a vested interest in the success of a tourist destination, such as residents, businesses, government, and tourists.

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Tourism Value Chain

The interconnected processes and stakeholders that collaborate to create, deliver, and consume tourism experiences.

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Direct Sale

Tourists purchase services or products directly from the supplier, bypassing intermediaries.

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Intermediaries

Organizations that connect tourists and suppliers, like travel agents or tour operators.

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Tourism Data

Information about tourist behaviour, including nationalities, age, spending, and motivations, helping destinations understand tourist demand and target marketing.

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Bleisure

A type of travel that combines business and leisure activities. Travelers take a business trip and extend their stay to enjoy the destination for personal reasons.

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Backpackers

Independent travelers who carry their belongings in backpacks and often travel on a budget, seeking adventure and cultural experiences over luxury.

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Luxury Travel

Travel experiences that emphasize comfort, exclusivity, and high-end services, often involving lavish accommodations, gourmet dining, and personalized experiences.

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Hyperconnected Traveler

A traveler who relies heavily on technology and digital tools for planning, booking, navigation, and communication during their journey, often staying constantly connected to the internet.

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Wellbeing Travel

Focuses on promoting physical and mental well-being during travel, often involving activities like mindfulness, yoga, healthy food, and relaxation.

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Tourist Demand: DINKY

Describes a household with a Double Income, No Kids Yet, often associated with couples who are young professionals with active lifestyles and disposable income for travel.

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Tourist Demand: PANK

Refers to Professional, Adult, No Kids. A demographic segment of travelers who are established professionals with disposable income and usually have a greater emphasis on personal experiences and self-improvement.

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Study Notes

Introduction to Hospitality and Tourism Management - Lesson 3: Tourism Stakeholders

  • The lesson is part of a Bachelor's Degree in Tourism program
  • The focus is on tourism stakeholders
  • Previous topics included positive and negative impacts of tourism (economic, socio-cultural, and environmental)

Lesson Overview

  • The goal for the day is to understand the tourism market's supply and demand and meet the stakeholders involved in the industry
  • A recap of the tourism market; supply and demand structure
  • This will include understanding tourist demand

Tourist Demand

  • Defined as the total number of people travelling or wishing to travel to use facilities and services away from their residence and work place (Mathieson and Wall, 1982).
  • Consists of:
    • Real tourists: Those who want and can travel
    • Potential tourists: Those who want but cannot travel
    • Deferred demand: Those who can travel but choose not to.
  • Factors to consider when analyzing tourist demand:
    • Socio-demographic profile (age, employment, education level)
    • Country of residence
    • Decision-making motivations
    • Tourist spending
    • Characteristics of stay

Tourist Demand Facts and Motivations

  • Factors influencing tourist profiles
  • Sociodemographic profile, (age, employment, education)
  • Country of residence
  • Decision-making motivations
  • Tourist spending
  • Characteristics of stay
  • Elements are often combined, but can also be studied separately.

Destination Tourist Profiles

  • Examples of tourist profiles for particular destinations (El Hierro and Barcelona) are given
  • Examples of profile data include percentages of nationality, age, and common travel patterns (travelling in couples or groups)

Why Identify Tourism Demand?

  • Understanding tourist demand is critical for destinations to develop effective strategies and products catering to their needs. Key factors include:
    • Socio-cultural changes affecting traveller tendencies
    • New generations and their travel habits
    • Factors influencing new traveller trends (globalization, technology / social networks)

Types of Tourists

  • Several types of tourists exist
    • Bleisure
    • Backpackers
    • Luxury
    • Hyperconnected
    • Wellbeing

New Family Types

  • Different demographics now affect travel patterns, including:
    • Solo travellers
    • DINKY (Double Income No Kids)
    • PANK (Parents and Kids)
    • Single travellers with kids

Tourist Generations

  • Boomers (1943-1960): Less rigid budgets, longer trips, value informative content & reviews,
  • Gen X (early 1960s - late 1970s): Family travellers, rely on online tools, reviews impacting decisions,
  • Millennials (early 1980s to early 1990s): Frequent travellers, short trips, influenced by online content, use OTAs (Online Travel Agencies)
  • Gen Z (1995-2015): Open-minded, mobile-savvy, focused on checking items off their bucket list, use social media as an influence,

Tourist Offer

  • Defined as a combination of services and products presented for consideration by tourists wishing to make a trip (Naranjo and Martínez, 2022).
  • Types of offers:
    • Basic: Essential tourism goods and services (accommodation, transportation, TTAA and other activities)
    • Complementary: supplementary goods and services (shops, supermarkets, leisure activities)

Tourist Offer Interaction

  • Tourists interact with different elements and suppliers (direct and indirect) including:
    • Accommodation
    • Transportation
    • Food and Beverage (F&B) offerings
    • Activities and attractions
    • Destination regulations and policies
    • Intermediaries (e.g. travel agents, tour operators)

Tourism Agents

  • Agents relate to the decisions of a tourist destination and are involved in the various elements of the tourism value chain
  • They need to cooperate to ensure a successful tourism experience
  • Agents can be private or public.
    • Public Administration
    • Tourists
    • Enterprises
    • Residents
    • Territory

Quick Activity

  • The final activity is a group exercise based on chosen tourist destinations
  • The data to gather is tourist profile information (nationality, age, motivations, etc.), and relevant data on their demand, (number of tourists, average expenditure data). Reliable, credible sources are to be used (e.g website of tourism organisations).

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Related Documents

Introduction to Hospitality and Tourism Management - Lesson 3: Tourism Stakeholders - PDF

Description

This quiz dives into the third lesson of the Bachelor's Degree in Tourism program, focusing on tourism stakeholders. It covers essential concepts of tourist demand, including the distinctions between real, potential, and deferred tourists. Gain insights into the supply and demand dynamics that shape the tourism market.

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