PP3- Tou Managment Stakeholders
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Questions and Answers

What is the role of tourism agents in a tourist destination?

  • They are primarily focused on transportation logistics.
  • They influence the decisions and interactions within the tourism value chain. (correct)
  • They only facilitate accommodations for tourists.
  • They serve as regulatory authorities only.
  • Which of the following best defines 'agents' in the context of tourism?

  • Individuals responsible for financial transactions only.
  • Only residents of a tourist destination.
  • Participants in tourism activities with no decision-making power.
  • Public or private entities involved in the tourism value chain. (correct)
  • What components are involved in the tourist offer's interaction with the destination?

  • Accommodation, activities, and regulations. (correct)
  • Transportation, local laws, and residents.
  • Only accommodation and transportation.
  • Attractions and local cuisine exclusively.
  • What is one critical requirement for tourism agents to ensure the success of the tourism activity?

    <p>They need to cooperate and collaborate.</p> Signup and view all the answers

    Which group is NOT considered a stakeholder in tourism at a destination?

    <p>External Agencies</p> Signup and view all the answers

    What aspect of a tourist's profile is NOT typically included when evaluating tourism data?

    <p>Personal hobbies</p> Signup and view all the answers

    Why is it important for tourism agents to analyze tourist profiles?

    <p>To better understand motivations, preferences, and spending behaviors.</p> Signup and view all the answers

    What is NOT a component of the tourist interaction mentioned in the content?

    <p>Leisure planning</p> Signup and view all the answers

    Which aspect is NOT considered when measuring Tourist Demand?

    <p>Climate conditions</p> Signup and view all the answers

    What is a crucial factor in analyzing the Tourist Profile of a destination?

    <p>Tourist spending level</p> Signup and view all the answers

    Which of the following elements is NOT typically used to characterize Tourist Demand?

    <p>Hotel chain popularity</p> Signup and view all the answers

    How can factors affecting New Traveller Trends be categorized?

    <p>Socio-cultural changes and technology</p> Signup and view all the answers

    Which type of tourist emerged due to recent societal changes?

    <p>Eco-tourists</p> Signup and view all the answers

    Why is it important to identify and analyze tourism demand?

    <p>To tailor services and products to tourists</p> Signup and view all the answers

    What element is included in the sociodemographic profile related to Tourist Demand?

    <p>Age</p> Signup and view all the answers

    What does the dynamic nature of Tourist Demand imply?

    <p>It can change due to external factors.</p> Signup and view all the answers

    Which generation is characterized by being family travelers who rely on reviews for trip planning?

    <p>Gen X</p> Signup and view all the answers

    What type of tourist is particularly deal-sensitive and frequently travels?

    <p>Millennials</p> Signup and view all the answers

    What is defined as a combination of services and products presented for consideration by tourists?

    <p>Tourist Offer</p> Signup and view all the answers

    Which generation is known for having less rigid budgets and spending more on hotels during longer trips?

    <p>Boomers</p> Signup and view all the answers

    Which age group is reported to travel with the frequency of 2.5 trips per year on average?

    <p>Gen Z</p> Signup and view all the answers

    What is a notable characteristic of solo travelers in the current tourism landscape?

    <p>They frequently utilize online travel agencies.</p> Signup and view all the answers

    Which of the following best describes a group of dual-income, no-kids yet (DINKY) travelers?

    <p>They generally have flexible spending habits.</p> Signup and view all the answers

    How are Gen Z travelers primarily influenced when seeking travel inspiration?

    <p>Photos posted by friends on social media.</p> Signup and view all the answers

    Which of the following best defines Tourist Demand?

    <p>The total number of people traveling or wishing to travel, to use facilities and services at places away from their work and residence.</p> Signup and view all the answers

    What are real tourists characterized by?

    <p>They want and are able to travel.</p> Signup and view all the answers

    What does Deferred Demand refer to?

    <p>Tourists who have the financial means to travel but do not wish to.</p> Signup and view all the answers

    Which of the following is NOT a component of the Tourism Market as per the provided information?

    <p>Real Estate firms.</p> Signup and view all the answers

    Which of the following represents potential tourists?

    <p>Those who wish to travel but lack the means.</p> Signup and view all the answers

    In the context of tourism, which term relates to the offerings provided to meet Tourist Demand?

    <p>Tourist Supply.</p> Signup and view all the answers

    What aspect of tourism impacts can be classified as socio-cultural?

    <p>Cultural exchange between travelers and local communities.</p> Signup and view all the answers

    Which of the following is NOT considered part of the stakeholder groups in the tourism market?

    <p>Political representatives.</p> Signup and view all the answers

    Study Notes

    Introduction to Hospitality and Tourism Management - Lesson 3: Tourism Stakeholders

    • The lesson is part of a Bachelor's Degree in Tourism program
    • The focus is on tourism stakeholders
    • Previous topics included positive and negative impacts of tourism (economic, socio-cultural, and environmental)

    Lesson Overview

    • The goal for the day is to understand the tourism market's supply and demand and meet the stakeholders involved in the industry
    • A recap of the tourism market; supply and demand structure
    • This will include understanding tourist demand

    Tourist Demand

    • Defined as the total number of people travelling or wishing to travel to use facilities and services away from their residence and work place (Mathieson and Wall, 1982).
    • Consists of:
      • Real tourists: Those who want and can travel
      • Potential tourists: Those who want but cannot travel
      • Deferred demand: Those who can travel but choose not to.
    • Factors to consider when analyzing tourist demand:
      • Socio-demographic profile (age, employment, education level)
      • Country of residence
      • Decision-making motivations
      • Tourist spending
      • Characteristics of stay

    Tourist Demand Facts and Motivations

    • Factors influencing tourist profiles
    • Sociodemographic profile, (age, employment, education)
    • Country of residence
    • Decision-making motivations
    • Tourist spending
    • Characteristics of stay
    • Elements are often combined, but can also be studied separately.

    Destination Tourist Profiles

    • Examples of tourist profiles for particular destinations (El Hierro and Barcelona) are given
    • Examples of profile data include percentages of nationality, age, and common travel patterns (travelling in couples or groups)

    Why Identify Tourism Demand?

    • Understanding tourist demand is critical for destinations to develop effective strategies and products catering to their needs. Key factors include:
      • Socio-cultural changes affecting traveller tendencies
      • New generations and their travel habits
      • Factors influencing new traveller trends (globalization, technology / social networks)

    Types of Tourists

    • Several types of tourists exist
      • Bleisure
      • Backpackers
      • Luxury
      • Hyperconnected
      • Wellbeing

    New Family Types

    • Different demographics now affect travel patterns, including:
      • Solo travellers
      • DINKY (Double Income No Kids)
      • PANK (Parents and Kids)
      • Single travellers with kids

    Tourist Generations

    • Boomers (1943-1960): Less rigid budgets, longer trips, value informative content & reviews,
    • Gen X (early 1960s - late 1970s): Family travellers, rely on online tools, reviews impacting decisions,
    • Millennials (early 1980s to early 1990s): Frequent travellers, short trips, influenced by online content, use OTAs (Online Travel Agencies)
    • Gen Z (1995-2015): Open-minded, mobile-savvy, focused on checking items off their bucket list, use social media as an influence,

    Tourist Offer

    • Defined as a combination of services and products presented for consideration by tourists wishing to make a trip (Naranjo and Martínez, 2022).
    • Types of offers:
      • Basic: Essential tourism goods and services (accommodation, transportation, TTAA and other activities)
      • Complementary: supplementary goods and services (shops, supermarkets, leisure activities)

    Tourist Offer Interaction

    • Tourists interact with different elements and suppliers (direct and indirect) including:
      • Accommodation
      • Transportation
      • Food and Beverage (F&B) offerings
      • Activities and attractions
      • Destination regulations and policies
      • Intermediaries (e.g. travel agents, tour operators)

    Tourism Agents

    • Agents relate to the decisions of a tourist destination and are involved in the various elements of the tourism value chain
    • They need to cooperate to ensure a successful tourism experience
    • Agents can be private or public.
      • Public Administration
      • Tourists
      • Enterprises
      • Residents
      • Territory

    Quick Activity

    • The final activity is a group exercise based on chosen tourist destinations
    • The data to gather is tourist profile information (nationality, age, motivations, etc.), and relevant data on their demand, (number of tourists, average expenditure data). Reliable, credible sources are to be used (e.g website of tourism organisations).

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    Description

    This quiz dives into the third lesson of the Bachelor's Degree in Tourism program, focusing on tourism stakeholders. It covers essential concepts of tourist demand, including the distinctions between real, potential, and deferred tourists. Gain insights into the supply and demand dynamics that shape the tourism market.

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