Introduction to Communication

What is the Latin origin of the word 'communication' and what does it mean?

List the first two steps in the process of communication.

What role does the receiver play in the communication process?

What is a major indicator that communication may be toxic?

Name one way to improve conversation as suggested in the material.

Define communication as presented in the content.

What should one avoid according to the guidelines for better conversation?

What is feedback in the communication process?

Explain the concept of 'decoding' in communication.

What should you do if you do not know something during a conversation?

Introduction to Communication

Communication is derived from the Latin word "Communico", meaning "to share".
Communication involves sharing information, ideas, thoughts, feelings, and needs.
The goal is to ensure the shared information is understood by the receiver.
The presentation used a visual of a person using a laptop in conjunction with coffee, implying communication is a fundamental need.

Definition of Communication

Communication is the exchange of information, ideas, or feelings between individuals or groups.
This exchange aims to achieve an understanding of the message.

Process of Communication

Sender: Initiates the communication process by creating a message.
Encoding: The sender transforms the message into words, gestures, symbols, or other forms (e.g., text, language).
Channel: The medium used to transmit the message (e.g., speaking, writing, texting).
Receiver: The person who receives the message.
Decoding: The receiver interprets the meaning of the message.
Feedback: The receiver responds to ensure sender understands the message's reception.

Healthy vs. Toxic Communication

The presentation asked a question about social media actions as a means to introduce toxic behaviour.
Seven deadly sins of communication were listed to highlight negative behaviors (e.g., gossip, judging, negativity).
Ten ways to improve communication were suggested, such as prioritizing active listening and refraining from repeating oneself.

This quiz explores the fundamental concepts of communication, including its definition, the communication process, and the importance of clear information exchange. Understand the roles of sender, encoding, channel, receiver, and decoding within effective communication.