Introduction to Communication
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Questions and Answers

What is the Latin origin of the word 'communication' and what does it mean?

The Latin origin is 'Communico', which means 'to share'.

List the first two steps in the process of communication.

  1. Sender 2. Encoding

What role does the receiver play in the communication process?

The receiver reads or listens to the message and interprets or decodes it.

What is a major indicator that communication may be toxic?

<p>Examples of toxic communication include gossip, judging, and negativity.</p> Signup and view all the answers

Name one way to improve conversation as suggested in the material.

<p>Ask open-ended questions.</p> Signup and view all the answers

Define communication as presented in the content.

<p>Communication is the exchange of information, ideas, or feelings between individuals or groups.</p> Signup and view all the answers

What should one avoid according to the guidelines for better conversation?

<p>Don't multi-task - be in the present moment.</p> Signup and view all the answers

What is feedback in the communication process?

<p>Feedback is the receiver's response that informs the sender whether the message was understood.</p> Signup and view all the answers

Explain the concept of 'decoding' in communication.

<p>Decoding is how the receiver interprets or makes sense of the message.</p> Signup and view all the answers

What should you do if you do not know something during a conversation?

<p>You should say that you don't know.</p> Signup and view all the answers

Flashcards

What is communication?

Communication is the process of sharing information, ideas, thoughts, feelings, or needs with others.

What does 'Communico' mean?

'Communico' is the Latin word for 'to share,' from which the word 'communication' is derived.

What are the basic parts of the communication process?

The basic parts include: sender, encoding, channel, receiver, decoding, and feedback.

What is encoding?

Encoding is the process of putting a message into words, gestures, or symbols.

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What is decoding?

Decoding is the process of interpreting or making sense of the message received.

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What is feedback?

Feedback is the receiver's response to the message, letting the sender know they understood (or didn't).

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What are some examples of communication channels?

Communication channels include speaking, writing, texting, video calls, body language, and nonverbal cues.

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What are some examples of toxic communication?

Toxic communication includes gossip, judging, negativity, excuses, lying, dogmatism, and complaining.

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How can you improve your communication?

Some ways include being present, asking open-ended questions, going with the flow, admitting when you don't know something, and not equating your experiences with others.

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What is a key principle of effective communication?

A key principle is active listening, which involves paying full attention to the speaker and ensuring understanding.

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Study Notes

Introduction to Communication

  • Communication is derived from the Latin word "Communico", meaning "to share".
  • Communication involves sharing information, ideas, thoughts, feelings, and needs.
  • The goal is to ensure the shared information is understood by the receiver.
  • The presentation used a visual of a person using a laptop in conjunction with coffee, implying communication is a fundamental need.

Definition of Communication

  • Communication is the exchange of information, ideas, or feelings between individuals or groups.
  • This exchange aims to achieve an understanding of the message.

Process of Communication

  • Sender: Initiates the communication process by creating a message.
  • Encoding: The sender transforms the message into words, gestures, symbols, or other forms (e.g., text, language).
  • Channel: The medium used to transmit the message (e.g., speaking, writing, texting).
  • Receiver: The person who receives the message.
  • Decoding: The receiver interprets the meaning of the message.
  • Feedback: The receiver responds to ensure sender understands the message's reception.

Healthy vs. Toxic Communication

  • The presentation asked a question about social media actions as a means to introduce toxic behaviour.
  • Seven deadly sins of communication were listed to highlight negative behaviors (e.g., gossip, judging, negativity).
  • Ten ways to improve communication were suggested, such as prioritizing active listening and refraining from repeating oneself.

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Description

This quiz explores the fundamental concepts of communication, including its definition, the communication process, and the importance of clear information exchange. Understand the roles of sender, encoding, channel, receiver, and decoding within effective communication.

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