Introduction to Communication Concepts

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Questions and Answers

Which of the following is NOT a characteristic of communication as presented in the text?

  • Communication can be either verbal or nonverbal.
  • Communication must be intentional. (correct)
  • Communication occurs in a context.
  • Communication always involves shared meaning.

What is the primary difference between a sign and a symbol?

  • Signs represent objects, while symbols represent ideas. (correct)
  • Signs are natural, while symbols are artificial.
  • Signs are concrete, while symbols are abstract.
  • Signs are verbal, while symbols are nonverbal.

What is the primary function of communication?

  • To influence others.
  • To exchange information.
  • To create social bonds.
  • To generate meaning. (correct)

Which of the following is NOT a context mentioned in the text that influences communication?

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Flashcards

Definition of Communication

The process of generating meaning by sending and receiving verbal and nonverbal symbols and signs influenced by multiple contexts.

Symbolic Process

A characteristic of communication where signs and symbols represent meanings.

Shared Meaning

The goal of communication where both sender and receiver understand the same message.

Context in Communication

The circumstances surrounding communication which affect meaning; includes interpersonal, intercultural, and organizational contexts.

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Principles of Communication

Key concepts including that communication is inescapable, irreversible, complicated, symbolic, and contextual.

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Study Notes

Introduction to Communication

  • Communication is defined as the process of creating meaning through the exchange of verbal and nonverbal symbols and signs, influenced by various contexts.

Characteristics of Communication

  • Communication is a symbolic process, using signs and symbols to convey meaning.
  • Communication involves shared meaning, meaning both sender and receiver understand the same message.
  • Communication occurs within a specific context, which greatly impacts its interpretation.

Communication Contexts

  • Interpersonal: Between two people.
  • Intercultural: Between people from different cultures.
  • Small group: Within small groups of people.
  • Family: Within family units.
  • Organizational: Within an organizational setting.
  • Public: Within a public speaking or presentation setting.
  • Political: Within a political context.
  • Mass: Through mass media channels.
  • Health: Within the healthcare field.

Communication Model

  • Communication involves encoding (putting thoughts into symbols) and decoding (interpreting the symbols).
  • A sender sends a message through a channel to a receiver, who then encodes and sends feedback.
  • Noise can disrupt the communication process.
  • Communication occurs within a physical and psychological context.

Basic Principles of Communication

  • Communication is inescapable: It happens whether intended or not.
  • Communication is irreversible: Once communicated, it cannot be unsaid.
  • Communication is complicated: Many factors influence how people interpret messages.
  • Communication is symbolic: It relies on symbols to convey meaning.
  • Communication is contextual: The context significantly influences the meaning understood.

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