Intro to Communication Exam 1 (Ch 1-8) Flashcards
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Questions and Answers

What is communication?

The process by which people use signs, symbols, and behaviors to exchange information and create meaning.

Why do we communicate?

To meet physical needs, build relationships, and explore spirituality and identity.

What are relational needs?

Essential elements people seek in relationships, including companionship and affection.

What are the three different types of models of communication?

<p>Action, Interaction, and Transaction Models.</p> Signup and view all the answers

What is the Action Model?

<p>A model describing communication as a one-way process.</p> Signup and view all the answers

What is the Interaction Model?

<p>A model describing communication as a process shaped by feedback and context.</p> Signup and view all the answers

What is the Transaction Model?

<p>A model describing communication as a process in which everyone is simultaneously a sender and a receiver.</p> Signup and view all the answers

What is Intrapersonal Communication?

<p>Communication with oneself.</p> Signup and view all the answers

What is Small Group Communication?

<p>Communication occurring within small groups of three to twenty people.</p> Signup and view all the answers

What is Public Communication?

<p>Communication directed at an audience larger than a small group.</p> Signup and view all the answers

What is Mass Communication?

<p>Communication to a large audience transmitted by media.</p> Signup and view all the answers

Which of the following are Communication Myths? (Select all that apply)

<p>Everyone is a communication expert.</p> Signup and view all the answers

What is Communication Competence?

<p>Communicating in ways that are effective and appropriate for a given situation.</p> Signup and view all the answers

What is Self-Monitoring?

<p>Awareness of one's behavior and how it affects others.</p> Signup and view all the answers

What is Empathy?

<p>The ability to understand and share the feelings of another.</p> Signup and view all the answers

What is Cognitive Complexity?

<p>The ability to understand a given situation in multiple ways.</p> Signup and view all the answers

What are Ethics in communication?

<p>Principles that guide judgment about whether something is morally right or wrong.</p> Signup and view all the answers

What is Culture in terms of communication?

<p>The totality of learned, shared symbols, language, values, and norms that distinguish one group from another.</p> Signup and view all the answers

What are In-Groups?

<p>Groups of people with which a person identifies.</p> Signup and view all the answers

What are Out-Groups?

<p>Groups of people with which a person does not identify.</p> Signup and view all the answers

What is Ethnocentrism?

<p>The tendency to judge others' cultural practices as inferior to one's own.</p> Signup and view all the answers

What are Co-Cultures?

<p>Groups of people who share values, customs, and norms related to mutual interests beyond national citizenship.</p> Signup and view all the answers

What are Communication Codes?

<p>Verbal and nonverbal behaviors whose meanings are often understood only by people from the same culture.</p> Signup and view all the answers

What are the three communication codes?

<p>Jargon, Idioms, Gestures.</p> Signup and view all the answers

What is an Individualistic Culture?

<p>A culture where people believe their primary responsibility is to themselves.</p> Signup and view all the answers

What is a Collectivistic Culture?

<p>A culture in which people believe their primary responsibility is to their families, communities, and employers.</p> Signup and view all the answers

What is a Low-Context Culture?

<p>A culture where people are expected to be direct and say what they mean.</p> Signup and view all the answers

What is a High-Context Culture?

<p>A culture in which people are taught to speak in an indirect, implicit way.</p> Signup and view all the answers

What is Perception?

<p>The process of making meaning from environmental experiences.</p> Signup and view all the answers

What are the three basic stages of perception?

<p>Selection, Organization, Interpretation.</p> Signup and view all the answers

What is the Primary Effect?

<p>The tendency to emphasize the first impression over later impressions.</p> Signup and view all the answers

What is the Recency Effect?

<p>The tendency to emphasize the most recent impression over earlier ones.</p> Signup and view all the answers

What is Attribution?

<p>An explanation for observed behavior, answering 'why did this occur?'</p> Signup and view all the answers

What is Locus?

<p>Refers to where the cause of a behavior is located, either internal or external.</p> Signup and view all the answers

What is Self-Serving Bias?

<p>The tendency to attribute one's successes to stable internal causes and failures to unstable external causes.</p> Signup and view all the answers

What is the Fundamental Attribution Error?

<p>The tendency to attribute others' behaviors to internal rather than external causes.</p> Signup and view all the answers

What is Self-Concept/Identity?

<p>Who you think you are; the stable perceptions one has about oneself.</p> Signup and view all the answers

What are Self-Fulfilling Prophecies?

<p>Expectations that give rise to behaviors that cause those expectations to come true.</p> Signup and view all the answers

What is Image?

<p>The way one wishes to be seen or perceived by others.</p> Signup and view all the answers

What is Image Management?

<p>The process of projecting one's desired public image.</p> Signup and view all the answers

What is Face in communication?

<p>A person's desired public image.</p> Signup and view all the answers

What is Facework?

<p>Behaviors used to establish and maintain one's desired public image.</p> Signup and view all the answers

What are Face Needs?

<p>Important components of one's desired public image.</p> Signup and view all the answers

What is Fellowship Face?

<p>The need to be liked and accepted by others.</p> Signup and view all the answers

What is Autonomy Face?

<p>The perception that we can do things on our own.</p> Signup and view all the answers

What is Competence Face?

<p>The need to be respected and viewed as competent and intelligent.</p> Signup and view all the answers

What is a Face-Threatening Act?

<p>Any behavior that threatens one or more face needs.</p> Signup and view all the answers

What is Language?

<p>A structured system of symbols used for communicating meaning.</p> Signup and view all the answers

What are the four different types of language rules?

<p>Phonological, Syntactic, Semantic, Pragmatic.</p> Signup and view all the answers

What is Denotative Meaning?

<p>The literal meaning of a word.</p> Signup and view all the answers

What is Connotative Meaning?

<p>The ideas or concepts a word suggests in addition to its literal definition.</p> Signup and view all the answers

What is Ambiguous Language?

<p>Words that can have more than one meaning.</p> Signup and view all the answers

How does language express who we are?

<p>Names define and differentiate us, and language enhances or diminishes credibility.</p> Signup and view all the answers

How is language directly tied to credibility?

<p>Mispronunciation, cliches, weasel words, equivocation, and dialects all affect how we are perceived.</p> Signup and view all the answers

What is Persuasion?

<p>The process of convincing people to think or act in a certain way.</p> Signup and view all the answers

What is the Anchor-and-Contrast Approach?

<p>A persuasion technique that precedes a desired request with an outrageously large request.</p> Signup and view all the answers

What is the Norm of Reciprocity?

<p>The social expectation that favors should be reciprocated.</p> Signup and view all the answers

What is Nonverbal Communication?

<p>Behaviors and characteristics that convey meaning without the use of words.</p> Signup and view all the answers

What are the characteristics of Nonverbal Communication?

<p>Present in most conversations, conveys more info than verbal communication, believed over verbal communication.</p> Signup and view all the answers

What is Metacommunication?

<p>Sending messages related to our other messages.</p> Signup and view all the answers

What are the functions of Nonverbal Communication?

<p>Managing conversation, maintaining relationships, forming impressions, influencing others, concealing information.</p> Signup and view all the answers

What are the ten channels of Nonverbal Communication?

<p>Facial displays, eye behaviors, movements and gestures, touch behaviors, vocal behaviors, use of smell, use of space, physical appearance, use of time, use of artifacts.</p> Signup and view all the answers

What are Illustrators?

<p>Gestures accompanying verbal words that cannot stand alone.</p> Signup and view all the answers

What is an Emblem?

<p>A gesture that conveys a specific meaning, such as waving to say 'hello.'</p> Signup and view all the answers

What are Adaptors?

<p>Gestures used to adjust or react to the environment or satisfy personal needs.</p> Signup and view all the answers

What are Affect Displays?

<p>Gestures that display emotional states.</p> Signup and view all the answers

What are Regulators?

<p>Gestures that control the flow of conversation.</p> Signup and view all the answers

What are Touch Behaviors (Haptics)?

<p>Different types of touch including affectionate, caregiving, power and control, aggressive, and ritualistic touch.</p> Signup and view all the answers

What are Vocal Behaviors (Vocalics)?

<p>Tone, rate, pitch, volume, pauses, accent, silence, filler words, pronunciation, and articulation.</p> Signup and view all the answers

What is the Use of Space (Proxemics)?

<p>The study of personal distance zones in communication: intimate, personal, social, and public distances.</p> Signup and view all the answers

What is Listening?

<p>The active process of making meaning from another person's spoken message.</p> Signup and view all the answers

What is Hearing?

<p>The sensory process of receiving and perceiving sounds.</p> Signup and view all the answers

What are the types of Listening Styles?

<p>People-oriented, action-oriented, content-oriented, time-oriented.</p> Signup and view all the answers

What is the HURIER Model?

<p>A model describing the stages of effective listening: Hearing, Understanding, Remembering, Interpreting, Evaluating, Responding.</p> Signup and view all the answers

What are the Types of Listening?

<p>Informational, critical, empathetic, inspirational, appreciative.</p> Signup and view all the answers

Why do social relationships matter?

<p>They fulfill our need to belong, bring emotional and material rewards, and have various benefits and costs.</p> Signup and view all the answers

What does Attraction Theory explain?

<p>Why individuals are drawn to others based on physical, social, and task attraction.</p> Signup and view all the answers

What are the Factors in attraction?

<p>Proximity, physical attractiveness, similarity, complementary.</p> Signup and view all the answers

Why do we form relationships?

<p>Uncertainty reduction theory suggests that people seek to reduce uncertainty by getting to know others.</p> Signup and view all the answers

Why do we maintain relationships?

<p>Social exchange theory states that relationships are maintained when benefits outweigh costs.</p> Signup and view all the answers

What is Comparison Level?

<p>A realistic expectation of what one wants and thinks one deserves from a relationship.</p> Signup and view all the answers

What is the Comparison Level for Alternatives?

<p>An assessment of how much better or worse one's current relationship is than other options.</p> Signup and view all the answers

What is Over-Benefited?

<p>The state in which one's relational rewards exceed one's relational costs.</p> Signup and view all the answers

What is Under-Benefited?

<p>The state in which one's relational costs exceed one's relational rewards.</p> Signup and view all the answers

How do we maintain relationships?

<p>Through relational maintenance behaviors like positivity, openness, assurance, social networks, and sharing tasks.</p> Signup and view all the answers

What is Self-Disclosure?

<p>The act of intentionally giving others information about oneself that they don't already know.</p> Signup and view all the answers

What is the Social Penetration Theory?

<p>The theory suggesting that the depth and breadth of self-disclosure helps us learn about another person.</p> Signup and view all the answers

What is Breadth in self-disclosure?

<p>The range of topics we self-disclose to various people.</p> Signup and view all the answers

What is Depth in self-disclosure?

<p>The degree of intimacy of our self-disclosures.</p> Signup and view all the answers

What is Commitment?

<p>The desire to stay in a relationship no matter what happens.</p> Signup and view all the answers

What is Emotional Commitment?

<p>A sense of responsibility for each other's feelings and emotional well-being.</p> Signup and view all the answers

What is Social Commitment?

<p>Motivates us to spend time together and to compromise.</p> Signup and view all the answers

What are Legal and Financial Commitments?

<p>Formal expressions of people's obligations to each other.</p> Signup and view all the answers

What is Interdependence?

<p>An emotional experience or event that affects or impacts another person.</p> Signup and view all the answers

What is Investment in relationships?

<p>The action or process of investing time, effort, or resources into a relationship.</p> Signup and view all the answers

What are Dialect Tensions?

<p>Conflicts between opposing relational needs, such as connection and autonomy.</p> Signup and view all the answers

What are the five stages of forming a relationship?

<p>Initiating, Experimenting, Intensifying, Integrating, Bonding.</p> Signup and view all the answers

What are the five stages of ending a relationship?

<p>Differentiating, Circumscribing, Stagnating, Avoiding, Terminating.</p> Signup and view all the answers

Study Notes

Communication Basics

  • Communication is the exchange of information through signs, symbols, and behaviors.
  • Essential for fulfilling physical needs and experiencing relationships, spirituality, and identity.

Relationship Needs

  • Relational needs encompass companionship, affection, and the ability to relax.

Communication Models

  • Types of Models:
    • Action Model: One-way process of communication.
    • Interaction Model: Communication involving feedback and context.
    • Transaction Model: Simultaneous sending and receiving in communication.

Types of Communication

  • Intrapersonal Communication: Self-dialogue or reflection.
  • Small Group Communication: Interaction among 3-20 people.
  • Public Communication: Directed to large audiences.
  • Mass Communication: Relayed to large audiences via media platforms.

Misconceptions in Communication

  • Common Communication Myths:
    • Everyone is a communication expert.
    • Communication can solve all problems.
    • More communication is always beneficial.

Communication Competence

  • Communication Competence involves effective and appropriate interaction suited to context.
  • Self-Monitoring: Awareness of one’s behavior and its impact on others.

Emotional Understanding

  • Empathy: Understanding and sharing the feelings of another.
  • Cognitive Complexity: Viewing situations from multiple perspectives.

Cultural Elements

  • Culture: Shared symbols, language, values, and norms distinguishing groups.
  • In-Groups: Groups individuals identify with (e.g., MSU).
  • Out-Groups: Groups individuals do not identify with.

Cultural Dynamics

  • Ethnocentrism: Judging others' practices as inferior.
  • Co-Cultures: Sub-groups sharing specific interests beyond nationality.

Communication Codes

  • Types of Codes:
    • Jargon
    • Idioms
    • Gestures

Individual vs. Collective Perspectives

  • Individualistic Cultures: Emphasize personal responsibility and self-reliance.
  • Collectivistic Cultures: Focus on group welfare and interdependence.

Perception Processes

  • Stages of Perception:
    • Selection: Paying attention to certain stimuli.
    • Organization: Categorizing selected information.
    • Interpretation: Assigning meaning to organized information.

Attribution and Bias

  • Attribution: Explaining observed behaviors through internal or external causes.
  • Self-Serving Bias: Attributing successes to internal factors and failures to external ones.
  • Fundamental Attribution Error: Analyzing others’ actions primarily from internal perspectives.

Self-Concept and Image Management

  • Self-Concept: Perception of oneself; influences identity.
  • Image Management: Projecting a desired public image through behaviors.

Face and Facework

  • Face Needs: Components crucial for desired public image.
  • Facework: Strategies used to maintain public image.

Language and Communication

  • Language: A structured set of symbols for meaning.
  • Rules of Language:
    • Phonological: Pronunciation.
    • Syntactic: Word order.
    • Semantic: Word meanings.
    • Pragmatic: Interpretations of statements.

Persuasion Techniques

  • Persuasion: Convincing individuals to alter thoughts or actions.
  • Norm of Reciprocity: Expectation to return favors.

Nonverbal Communication

  • Definition: Conveying meaning without words, often more impactful than verbal communication.
  • Functions: Managing conversations, forming impressions, conveying emotions.

Channels of Nonverbal Communication

  • Facial displays, eye behaviors, gestures, touch, vocalics, use of space, physical appearance, time, and artifacts.

Listening and Its Importance

  • Listening: Active interpretation of spoken messages; differs from passive hearing.
  • Listening Styles: People-oriented, action-oriented, content-oriented, time-oriented.

Relationship Dynamics

  • Need to Belong: Fundamental human inclination to connect.
  • Attraction Factors: Proximity, physical attractiveness, similarity, and complementarity.

Relationship Theories

  • Uncertainty Reduction Theory: Drives individuals to reduce discomfort through acquaintance.
  • Social Exchange Theory: Maintaining relationships when benefits surpass costs.

Maintaining Relationships

  • Relational Maintenance Behaviors: Include positivity, openness, assurance, and shared tasks.

Commitment Types

  • Emotional Commitment: Responsibility for partner's emotional well-being.
  • Social Commitment: Desire to spend time together and resolve conflicts.

Relationship Development

  • Stages of Relationship Formation: Initiating, experimenting, intensifying, integrating, bonding.
  • Stages of Relationship Dissolution: Differentiating, circumscribing, stagnating, avoiding, terminating.

Dialectical Tensions

  • Conflicts between opposing relationship needs, such as connection vs. autonomy and openness vs. closedness.

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Prepare for your Communication Exam with these flashcards that cover Chapters 1-8. Each card includes essential terms and definitions that clarify the key concepts of communication processes and their significance in various aspects of life. Study effectively and boost your understanding of how we convey meaning through interaction.

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