Communication Definition
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Questions and Answers

What is a benefit of virtual meetings?

  • Requires more equipment
  • Decreases efficiency
  • Saves time and money (correct)
  • Increases travel time

    • Instagram is one of the oldest social networks.

    False

    What is one example of a wearable technology?

    Smartwatch

    Cardiogram is a wearable app used for _______________ purposes.

    <p>healthcare</p> Signup and view all the answers

    What is a popular way to communicate briefly with someone?

    <p>SMS (texting)</p> Signup and view all the answers

    Wearable technology is only for fitness tracking.

    <p>False</p> Signup and view all the answers

    What is a disadvantage of virtual meetings?

    <p>Meeting fatigue</p> Signup and view all the answers

    Match the following social media platforms with their descriptions:

    <p>Facebook = Most popular social network in the world Twitter = Provides a steady stream of information and new content from all over the Internet Instagram = One of the youngest social networks</p> Signup and view all the answers

    Who is the person who delivers the message in the communication process?

    <p>The Sender</p> Signup and view all the answers

    The referent is the physical and emotional atmosphere in which the interaction takes place.

    <p>False</p> Signup and view all the answers

    What is the role of the channel in the communication process?

    <p>The channel is the means of conveying and receiving message through visual, auditory, and tactile senses.</p> Signup and view all the answers

    The sender expresses the message through verbal and nonverbal ______________________.

    <p>information</p> Signup and view all the answers

    Match the following elements of the communication process with their descriptions:

    <p>The Referent = Motivating person, sights, sounds, or ideas that initiate communication The Sender = The person who delivers the message The Message = The verbal and nonverbal information expressed by the sender The Feedback = The message returned to the original sender by the receiver</p> Signup and view all the answers

    What is the primary purpose of upward communication in a company?

    <p>To provide feedback and suggestions from lower-level employees</p> Signup and view all the answers

    Intrapersonal communication involves interaction between two people.

    <p>False</p> Signup and view all the answers

    What is the primary purpose of feedback in communication?

    <p>To indicate whether the meaning of the sender's message was understood</p> Signup and view all the answers

    Nonverbal communication involves sending and receiving ______________ messages.

    <p>wordless</p> Signup and view all the answers

    Match the following methods of communication with their descriptions:

    <p>Verbal Communication = The encoding of messages into words, either written or spoken Nonverbal Communication = The process of communicating through sending and receiving wordless messages</p> Signup and view all the answers

    What is the primary purpose of diagonal communication in an organization?

    <p>To cross all organizational units and hierarchical levels</p> Signup and view all the answers

    Public communication involves interaction between two people.

    <p>False</p> Signup and view all the answers

    What is an example of oral communication?

    <p>Dialogue or telephone call</p> Signup and view all the answers

    What is the primary purpose of conferencing technology?

    <p>To communicate with multiple people in real-time from different locations</p> Signup and view all the answers

    Emails are slower than traditional mail.

    <p>False</p> Signup and view all the answers

    What is the main advantage of podcasting?

    <p>Creative control over content.</p> Signup and view all the answers

    A blog is a type of _________ website.

    <p>personal</p> Signup and view all the answers

    What is the main disadvantage of podcasting?

    <p>All of the above</p> Signup and view all the answers

    Smartphones only allow for personal use.

    <p>False</p> Signup and view all the answers

    Match the following forms of communication technology with their descriptions:

    <p>Blog = A personal website used to share content Podcast = An audio-based form of communication Vlog = A video blog Email = A form of communication that sends messages and files over the internet</p> Signup and view all the answers

    What is the main advantage of using conferencing technology?

    <p>Real-time communication with multiple people from different locations.</p> Signup and view all the answers

    What is the primary purpose of using ICTs in healthcare?

    <p>To support healthcare delivery</p> Signup and view all the answers

    E-prescribing is a means of supporting health care delivery.

    <p>False</p> Signup and view all the answers

    What are the benefits of communication technology in healthcare?

    <p>Easy access to patient medical records, reduction in medical errors, greater patient care, improved patient education, and reduction in cost.</p> Signup and view all the answers

    A group _______ is an online platform where people can post and respond to questions.

    <p>forum</p> Signup and view all the answers

    What is the main advantage of remote patient monitoring?

    <p>Real-time monitoring of patients</p> Signup and view all the answers

    Remote Patient Monitoring allows doctors to physically visit patients in case of emergencies.

    <p>False</p> Signup and view all the answers

    Match the following terms with their definitions:

    <p>E-Prescribing = Providing medical prescriptions on an electronic device Remote Patient Monitoring = Monitoring patients from a remote location Group Forum = An online platform where people can post and respond to questions</p> Signup and view all the answers

    What is the purpose of integrating an e-prescribing system with a clinic's EHR system?

    <p>To allow doctors to check a patient's previous prescriptions and medical records.</p> Signup and view all the answers

    Study Notes

    Definition of Communication

    • Communication is the exchange of ideas, opinions, emotions, information, and knowledge between a sender and a receiver.

    Basic Elements of the Communication Process

      1. The Referent: initiates communication between the nurse and others, involving sights, sounds, odors, time schedules, messages, emotions, and ideas.
      1. The Sender: the person who delivers the message.
      1. The Message: verbal and nonverbal information expressed by the sender.
      1. The Receiver: the person to whom the message is sent.
      1. The Channel: the means of conveying and receiving the message through visual, auditory, and tactile senses.
      1. The Environment: the physical and emotional atmosphere in which the interaction takes place.
      1. The Feedback: the message returned to the original sender by the receiver, indicating whether the sender's message was understood.

    Levels of Communication

      1. Intrapersonal Communication: occurs within individuals (self-talks).
      1. Interpersonal Communication: interaction between two people, often face-to-face, commonly used in nursing situations.
      1. Public Communication: interaction with a large group of people, such as giving a lecture to a room full of students.

    Direction of Communication

      1. Upward Communication: the process by which lower-level company employees can directly communicate with upper management to provide feedback, complaints, or suggestions.
      1. Downward Communication: relaying important information from higher levels to lower levels of employees.
      1. Horizontal Communication: communication among people, departments, or teams at the same level in an organization.
      1. Diagonal Communication: crosses all organizational units and hierarchical levels, involving staff members of different departments interacting with each other.

    Methods of Communication

    • I. Verbal Communication
      • Oral: dialogue, discussion, telephone call
      • Written: memos, letters, forms, reports, papers, statistics
      • Electronic: facilitated by interface with computer, telephone, fax, internet, e-mail
    • II. Nonverbal Communication: sending and receiving wordless messages

    Communication and Communication Technology

    • Email: sends messages and files over the internet, used for communication with colleagues or clients, sending invoices, and sharing text or photo files.
    • Blogs: personal websites for sharing content, frequently updated, and interactive, allowing readers to leave comments.
    • Vlogs: visual versions of blogs, recording thoughts, opinions, or experiences and publishing on the internet.
    • Podcasts: audio-based forms of communication, recording and uploading audio online, allowing audiences to download and listen.
    • Conferencing Technology: allows multiple people to communicate in real-time from different locations, using audio and video features.

    Wearable Technology

    • Examples: Smartwatches, Medical alert monitors
    • Smartwatches: make communication quick, easy, and hands-free, responding to voice commands to answer questions, make phone calls, send meeting reminders, and take notes.

    Short Message Services (SMS)

    • Allows individuals to send brief messages or images through their smartphones, useful for quick updates or confirmations.

    Forums

    • Online platforms where people can post and respond to questions.

    Benefits of Communication Technology in Healthcare

    • Easy access to patient medical records
    • Reduction in medical errors
    • Greater patient care
    • Improved patient education
    • Reduction in cost

    E-Prescribing

    • Doctors provide medical prescriptions electronically and forward them to pharmacies.

    Remote Patient Monitoring

    • Monitoring patients from a remote location, collecting health data and securely transmitting it to the doctor's location.
    • Allows doctors to effectively communicate with patients in case of emergencies without physical visits.

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    Description

    This quiz covers the definition and basic elements of the communication process, including the referent, sender, and receiver.

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