Interview Techniques and Job Analysis
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Questions and Answers

What type of appearance generally results in higher ratings during interviews?

  • Casual and trendy attire
  • Brand-name fashion items
  • Conservative dress (correct)
  • Brightly colored clothing
  • Which non-verbal cue is NOT linked to higher interview scores?

  • Smiling
  • Using hand gestures excessively (correct)
  • Engaging in active listening
  • Making eye contact
  • In what context are attractive females rated more positively?

  • Managerial positions
  • Technical jobs
  • Non-managerial jobs (correct)
  • Sales positions
  • What is the first step in creating situational interviews?

    <p>Collect critical incidents</p> Signup and view all the answers

    When evaluating attractive and less attractive females for managerial jobs, which statement is true?

    <p>Less attractive females are rated more positively for managerial jobs.</p> Signup and view all the answers

    What is a key benefit of supervisory reinforcement in maintaining new methods and performance standards?

    <p>It aligns management's views with employee concerns.</p> Signup and view all the answers

    Which of the following is NOT a problem associated with job analysis?

    <p>High employee morale</p> Signup and view all the answers

    Which characteristic is associated with the willingness and ability of workers to engage in job crafting?

    <p>Proactivity</p> Signup and view all the answers

    What is an example of contamination in job analysis?

    <p>Documenting insignificant incidents excessively</p> Signup and view all the answers

    What is the primary purpose of flexible work arrangements in organizations?

    <p>To help employees balance work and life needs</p> Signup and view all the answers

    What is a critical requirement when hiring outside of Canada?

    <p>Prove that the non-Canadian has better skills than the Canadian.</p> Signup and view all the answers

    Which of the following selection strategies requires passing all tests taken at once?

    <p>Multiple cut-offs</p> Signup and view all the answers

    What is the consequence of setting the criterion cut-off too high?

    <p>Increased chance of false negatives</p> Signup and view all the answers

    Which of the following factors is NOT directly related to recruiting for diversity?

    <p>Educational background</p> Signup and view all the answers

    What is a primary benefit of coaching as a training method?

    <p>It allows for maximum transfer of training.</p> Signup and view all the answers

    Which training method is particularly designed for workers to practice at the same pace as they would on the actual production line?

    <p>Vestibule Training</p> Signup and view all the answers

    What is a common disadvantage of job rotation as a training method?

    <p>Workers often prefer not to rotate.</p> Signup and view all the answers

    What is a defining characteristic of apprentice training?

    <p>It usually has a fixed length of apprentice time.</p> Signup and view all the answers

    What is a key limitation of lectures as an off-site training method?

    <p>They mainly allow for one-way communication.</p> Signup and view all the answers

    What are KSAOs used to describe in the context of job analysis?

    <p>The attributes workers need to perform effectively</p> Signup and view all the answers

    Which of the following best defines job analysis?

    <p>The assessment of work organization and individual job tasks</p> Signup and view all the answers

    Which of the following refers to a grouping of related duties and tasks performed by individuals?

    <p>Job Classification</p> Signup and view all the answers

    What is the primary goal of competency modeling?

    <p>To identify attributes required for a group of jobs</p> Signup and view all the answers

    Which element is NOT typically included in a job description?

    <p>Detailed employee performance metrics</p> Signup and view all the answers

    How can job descriptions be kept up to date?

    <p>Updating them annually and during performance appraisals</p> Signup and view all the answers

    What is the role of subject matter experts (SMEs) in job analysis?

    <p>To provide critical information about a job's requirements</p> Signup and view all the answers

    What does job specification primarily focus on?

    <p>The competencies required for jobholders</p> Signup and view all the answers

    What is one consequence of performing thorough job analysis?

    <p>It provides a basis for various HR functions</p> Signup and view all the answers

    Which of the following accurately describes 'tasks' in a job analysis?

    <p>Elements clarified by action verbs followed by objects</p> Signup and view all the answers

    What characterizes an automatic need for hiring?

    <p>It usually arises from an immediate vacancy.</p> Signup and view all the answers

    What is the purpose of the recruitment funnel?

    <p>To systematically narrow down candidates through stages.</p> Signup and view all the answers

    What is a realistic job preview (RJP) intended to achieve?

    <p>To reduce the turnover rate by setting accurate expectations.</p> Signup and view all the answers

    What distinguishes passive recruitment from active recruitment?

    <p>Passive recruitment attracts candidates without solicitation.</p> Signup and view all the answers

    Which approach would involve forecasting additional labor needs during busy periods?

    <p>Forecast-based need.</p> Signup and view all the answers

    What factor is crucial in ensuring a quality pool of applicants?

    <p>Applicants meeting strategic diversity and skill needs.</p> Signup and view all the answers

    What represents a challenge in the recruitment sources strategy?

    <p>Deciding between active or passive recruitment approaches.</p> Signup and view all the answers

    Why is having enough applicants in the first stage of recruitment important?

    <p>It supports a successful selection process based on various needs.</p> Signup and view all the answers

    Study Notes

    Definitions

    • International companies: companies export and import, but their investments are within one home country
    • Multinational companies: operate in multiple countries but with clearly designated headquarters in their home country
    • Transitional companies: have operations in multiple countries, act like borderless companies and do not consider any one country as the center of operations
    • Offshoring: producing overseas or performing some operations overseas
    • Outsourcing: moving some operations of the company to a different company (does not necessarily involve an international operation)
    • Global integration: ensures companies establish a common corporate culture and common ways of doing business
    • Local differentiation: transfer of practices across units through the use of people, information technology, standardized procedures and rules

    Issues

    • Projecting global competence supply
    • Forecasting global competence needs
    • Developing a blueprint to establish global competence pools within companies

    Strategic International HRM

    • HRM issues, functions, policies, and practices
    • Result from the strategic activities of multinational enterprises
    • Affect international concerns and goals

    Dimensions of Culture (Hofstede)

    • Individualism vs. Collectivism: Degree to which individuals define themselves as individuals versus through their relationships.
    • Power Distance: Degree to which the society accepts unequal power distribution
    • Uncertainty Avoidance: Degree to which society feels uncomfortable with uncertainty and emphasizes procedures or traditions
    • Masculinity vs. Femininity: Degree to which a culture values achievement and materialism (masculine) or modesty, caring for the weak, and quality of life (feminine)

    Corporate International Business Strategies

    • Domestic Strategy: Exporting goods abroad as a means of seeking new markets
    • Multi-domestic Strategy: Concentrates on the development of foreign markets by selling to foreign nationals
    • Global Strategy: Aims to introduce products in chosen countries
    • Multinational Strategy: Standardizing products

    Strategic IHRM Approaches

    • Adaptive: Flexibility for responding to various market demands
    • Exportive: Taking a product and putting it in a box, shipping it to a location, remains the same as when it arrived
    • Integrative: Piggybacks off another company to help expand

    Cross-Cultural Training (CCT)

    • Positive Influences: Expatriate self-development; Interpersonal skills; Cross-cultural perception
    • Expatriate Training: Cultural adjustment; Work adjustment; Interactional adjustment

    Risk Management

    • Ensure the safety and security of employees
    • Political turmoil, health risks, high crime, acts of terrorism

    Compensation

    • Ensures expatriates do not suffer a financial penalty from overseas assignments

    Selection of Global Manager Candidates

    • Five-factor personality model (OCEAN)
    • Openness
    • Conscientiousness
    • Extraversion
    • Agreeableness
    • Neuroticism
    • Trainability

    Other Personal Characteristics

    • Self-maintenance competencies
    • Relationship competencies
    • Interpersonal skills

    Guidelines for Effective Training

    • Assess and evaluate
    • Clarify the purpose and goals
    • Plan and design
    • Implement
    • Evaluate

    Career Development

    • Repatriation: returned to home country

    Other Issues in the Strategic IHRM

    • International performance appraisals
    • International compensation
    • International labor relations

    Managing HR Globally

    • Advantages: Access to wider talent; Transfer of expertise; Recruitment and selection
    • Disadvantages: Cultural, legal and economic differences; Adapting practices; Home-country nationals; Parent-country nationals; Third-country nationals

    Internationalization

    • Close coordination is sometimes required between subsidiaries and parent companies
    • Companies may give greater autonomy to subsidiaries to better fit local needs
    • Wholly Owned Subsidiaries: Parent company has full control
    • Joint Ventures and Strategic alliances: involve cooperation but less control

    Managing Expatriates

    • Expatriate: Person who lives and works in a different country
    • Organizationally assigned expatriates: typically used for overseas work

    Self-Initiated Expatriates

    • Motivated by a desire to gain experience in different countries

    Benefits of Expatriation

    • Career advancement; Unique skills in knowledge dispersal

    Downsides of Expatriates

    • Over-reliance on expatriates can cause issues; Risks of failure; Costly assignments; Poor adjustment;
    • Run risk of failure or poor adjustment.

    Managing Employee Separation & Retention

    • Voluntary turnover: departure initiated by employee (unhappiness and availability of better alternatives)
    • Forms of withdrawal without quitting: Tardiness, Absenteeism
    • Turnover Rate: (# departures / average employees) x 100
    • Retention Rate: (# employees who stayed / # employees) x 100

    Downsizing

    • Workforce reduction: Attrition; Early retirement; Layoffs
    • Work redesign: Assess/revise if necessary
    • Systematic change: Changing organization's culture to enhance quality
    • Reason for Downsizing: Declining profits; Business downturn

    Inplacement/Outplacement issues

    • Outplacement: counseling and job-search assistance for terminated workers
    • Inplacement: reabsorbing terminated workers into new roles

    Performance Management and Appraisals

    • Objectives: Giving feedback; performance ratings based on criteria and standards.
    • Challenges: Accurate measures, Bias, Practicality, Design features

    Training

    • Needs Assessment: Organizational Analysis; Task Analysis; Person Analysis
    • Training Strategies: Speed; Innovation; Quality-enhancement; Cost-reduction

    Methods of Training

    • On-Site Training: On the job; Vestibule Training; Job Rotation
    • Off-Site Training: Lectures; Audio-visual materials; Programmed instruction; Conferences; Computer-assisted instruction; Simulations; Role-playing

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    Description

    This quiz explores key concepts related to interview techniques, including appearance and non-verbal cues that impact ratings. Additionally, it delves into job analysis, selection strategies, and the effects of flexible work arrangements in organizations. Test your knowledge on these vital topics in organizational behavior!

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