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Questions and Answers
What is the key characteristic of the Avoiding conflict style?
What is the key characteristic of the Avoiding conflict style?
- Parties express hostility in an indirect way
- Parties ignore the problem at hand (correct)
- Parties submit to a situation rather than attempting to have their needs met
- Parties seek win-win solutions
What defines the Collaborating conflict management style?
What defines the Collaborating conflict management style?
- Parties submit to a situation rather than attempting to have their needs met
- Parties express hostility in an indirect way
- Parties seek win-win solutions (correct)
- Parties ignore the problem at hand
When is Accommodating considered the best approach in conflict management?
When is Accommodating considered the best approach in conflict management?
- When someone else has more power than you (correct)
- When parties ignore the problem at hand
- When parties express hostility in an indirect way
- When parties seek win-win solutions
What characterizes Direct Aggression in conflict communication?
What characterizes Direct Aggression in conflict communication?
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What is the characteristic of complementary conflict style?
What is the characteristic of complementary conflict style?
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What is the focus of constructive conflict styles?
What is the focus of constructive conflict styles?
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What characterizes dysfunctional conflict?
What characterizes dysfunctional conflict?
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What is the defining feature of functional conflict?
What is the defining feature of functional conflict?
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Study Notes
Avoiding Conflict Style
- Key characteristic is the tendency to withdraw from conflict situations.
- Individuals using this style prioritize peace over resolution, often neglecting issues.
Collaborating Conflict Management Style
- Defined by a focus on mutual benefit, seeking solutions that satisfy all parties.
- Encourages open communication and joint problem-solving for effective outcomes.
Accommodating in Conflict Management
- Considered the best approach when maintaining harmony is more important than the issue at hand.
- Useful in situations where preserving relationships carries more weight than winning an argument.
Direct Aggression in Conflict Communication
- Characterized by open hostility and confrontational behavior, aimed at dominating the interaction.
- Often involves attacking the other person's character or ideas, leading to escalation and resentment.
Complementary Conflict Style
- Involves a balanced approach where opposing parties provide what the other lacks, creating a dynamic of cooperation.
- Each side plays a different role to manage and resolve conflict effectively.
Focus of Constructive Conflict Styles
- Centers around achieving constructive outcomes that foster growth and understanding.
- Aims for problem-solving and improving the relationship through positive communication techniques.
Characteristics of Dysfunctional Conflict
- Marked by hostility and negativity, leading to a toxic environment.
- Often results in unresolved issues, damaged relationships, and emotional distress among parties involved.
Defining Feature of Functional Conflict
- Promotes healthy disagreements that lead to enhanced understanding and better decision-making.
- Encourages diverse perspectives, driving innovation and improvement in group dynamics.
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