8 Questions
What is the key characteristic of the Avoiding conflict style?
Parties ignore the problem at hand
What defines the Collaborating conflict management style?
Parties seek win-win solutions
When is Accommodating considered the best approach in conflict management?
When someone else has more power than you
What characterizes Direct Aggression in conflict communication?
A criticism or demand that threatens the face of the person at whom it is directed
What is the characteristic of complementary conflict style?
Partners use different but mutually reinforcing behaviors
What is the focus of constructive conflict styles?
Identifying problems and unmet needs
What characterizes dysfunctional conflict?
Creates animosity and hinders progress
What is the defining feature of functional conflict?
Focuses on issues rather than personalities
Test your knowledge of managing interpersonal conflicts with this quiz. Explore concepts such as expressed struggle, perceived incompatible goals, scarce resources, interdependence, and interference from the other party. Learn about the natural and beneficial aspects of conflict.
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