Interpersonal Conflict Management Quiz
8 Questions
9 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the key characteristic of the Avoiding conflict style?

  • Parties express hostility in an indirect way
  • Parties ignore the problem at hand (correct)
  • Parties submit to a situation rather than attempting to have their needs met
  • Parties seek win-win solutions
  • What defines the Collaborating conflict management style?

  • Parties submit to a situation rather than attempting to have their needs met
  • Parties express hostility in an indirect way
  • Parties seek win-win solutions (correct)
  • Parties ignore the problem at hand
  • When is Accommodating considered the best approach in conflict management?

  • When someone else has more power than you (correct)
  • When parties ignore the problem at hand
  • When parties express hostility in an indirect way
  • When parties seek win-win solutions
  • What characterizes Direct Aggression in conflict communication?

    <p>A criticism or demand that threatens the face of the person at whom it is directed</p> Signup and view all the answers

    What is the characteristic of complementary conflict style?

    <p>Partners use different but mutually reinforcing behaviors</p> Signup and view all the answers

    What is the focus of constructive conflict styles?

    <p>Identifying problems and unmet needs</p> Signup and view all the answers

    What characterizes dysfunctional conflict?

    <p>Creates animosity and hinders progress</p> Signup and view all the answers

    What is the defining feature of functional conflict?

    <p>Focuses on issues rather than personalities</p> Signup and view all the answers

    Study Notes

    Avoiding Conflict Style

    • Key characteristic is the tendency to withdraw from conflict situations.
    • Individuals using this style prioritize peace over resolution, often neglecting issues.

    Collaborating Conflict Management Style

    • Defined by a focus on mutual benefit, seeking solutions that satisfy all parties.
    • Encourages open communication and joint problem-solving for effective outcomes.

    Accommodating in Conflict Management

    • Considered the best approach when maintaining harmony is more important than the issue at hand.
    • Useful in situations where preserving relationships carries more weight than winning an argument.

    Direct Aggression in Conflict Communication

    • Characterized by open hostility and confrontational behavior, aimed at dominating the interaction.
    • Often involves attacking the other person's character or ideas, leading to escalation and resentment.

    Complementary Conflict Style

    • Involves a balanced approach where opposing parties provide what the other lacks, creating a dynamic of cooperation.
    • Each side plays a different role to manage and resolve conflict effectively.

    Focus of Constructive Conflict Styles

    • Centers around achieving constructive outcomes that foster growth and understanding.
    • Aims for problem-solving and improving the relationship through positive communication techniques.

    Characteristics of Dysfunctional Conflict

    • Marked by hostility and negativity, leading to a toxic environment.
    • Often results in unresolved issues, damaged relationships, and emotional distress among parties involved.

    Defining Feature of Functional Conflict

    • Promotes healthy disagreements that lead to enhanced understanding and better decision-making.
    • Encourages diverse perspectives, driving innovation and improvement in group dynamics.

    Studying That Suits You

    Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

    Quiz Team

    Description

    Test your knowledge of managing interpersonal conflicts with this quiz. Explore concepts such as expressed struggle, perceived incompatible goals, scarce resources, interdependence, and interference from the other party. Learn about the natural and beneficial aspects of conflict.

    Use Quizgecko on...
    Browser
    Browser