International Trade and Service Industry

<p>A contractual partnership without equity participation between firms (D)</p> Signup and view all the answers

<p>Responsibility shifts from buyers to shippers. (C)</p> Signup and view all the answers

<p>Imports exceed exports (A)</p> Signup and view all the answers

<p>Weighted point Scorecards assign weights based on relevance of each performance category (D)</p> Signup and view all the answers

<p>Exporting products (D)</p> Signup and view all the answers

<p>Promoting open market competition without restrictions (D)</p> Signup and view all the answers

<p>Economic Analysis, Technological Analysis, Government Analysis, Socio-cultural Analysis (D)</p> Signup and view all the answers

<p>A lower number indicates more equal distribution. (D)</p> Signup and view all the answers

<p>Quotas (B)</p> Signup and view all the answers

<p>Mexico (D)</p> Signup and view all the answers

<p>The yearly value of all finished goods and services (B)</p> Signup and view all the answers

<p>OSHA (B)</p> Signup and view all the answers

<p>Measuring the cost of sustainability (B)</p> Signup and view all the answers

<p>Every aspect of an order is fulfilled correctly (D)</p> Signup and view all the answers

<p>Starting benchmark, target achievement, time frame (A)</p> Signup and view all the answers

<p>Focus on consumer and competitor interests (B)</p> Signup and view all the answers

<p>Price (A)</p> Signup and view all the answers

<p>Knowledge gap (C)</p> Signup and view all the answers

<p>The basic facilities and services needed for functioning (C)</p> Signup and view all the answers

<p>It leads to higher levels of customer irritation. (D)</p> Signup and view all the answers

<p>It incorporates weights for various performance categories. (B)</p> Signup and view all the answers

<p>To protect local businesses (A)</p> Signup and view all the answers

<p>The extent to which social inequality is accepted as a norm. (A)</p> Signup and view all the answers

<p>The interests of consumers and competitors (A)</p> Signup and view all the answers

<p>A prohibition of trade with a specific country (A)</p> Signup and view all the answers

<p>New companies created by two or more international firms (B)</p> Signup and view all the answers

<p>The range of acceptable service outcomes (A)</p> Signup and view all the answers

<p>Importing more than exporting (B)</p> Signup and view all the answers

<p>It assesses income distribution within a population (B)</p> Signup and view all the answers

<p>Geo-political issues (C)</p> Signup and view all the answers

<p>Exporting products (D)</p> Signup and view all the answers

<p>GDP Growth (C)</p> Signup and view all the answers

<p>The order can be returned without issues (C)</p> Signup and view all the answers

<p>The disparity between customer expectations and the firm's understanding of those expectations (B)</p> Signup and view all the answers

<p>Starting benchmark, target achievement, and time frame (C)</p> Signup and view all the answers

<p>Green-house gas emissions (B)</p> Signup and view all the answers

<p>A competitive environment focused on consumer preferences and rival businesses (A)</p> Signup and view all the answers

<p>Ensuring workplace safety and health (C)</p> Signup and view all the answers

<p>Action-oriented, objective, and tied to organizational goals (B)</p> Signup and view all the answers

Designated areas where imported goods can be stored, processed, or assembled without immediately paying customs duties.

Tax imposed on imported goods.

A tax or duty to protect domestic industries.

Government rules that limit the amount of goods that can be imported.

Partnership between two or more international companies to create a new business.

When a country imports more than it exports.

The increasing interconnectedness and interdependence of countries through trade and cultural exchange.

A measure of income inequality within a country.

Yearly value of all finished goods and services produced within a country's borders.

Market where consumer and competitor needs are primary concerns.

Legislation focused on workplace safety and health issues.

Ratio of filled orders to total orders.

Order where all aspects are executed flawlessly.

Key Performance Indicator: A measurable value that demonstrates how effectively a company is achieving key business objectives.

Difference between customer expectation and business understanding of customer need.

Metrics measuring environmental impact, like greenhouse gas and energy usage.

The difference between a company's promised service standards and the actual service delivered to customers.

The longer it takes to resolve a service failure, the more frustrated customers become.

A culture's tolerance for social inequality, or how willing they are to accept differences in power and status.

A collaboration between independent companies where they cooperate without merging or creating a new ownership structure.

A simple method for evaluating performance by checking off items that describe different aspects of a supplier's performance.

Tariffs are primarily used to protect domestic businesses from foreign competition.

An embargo is a complete ban on trade with a particular country, usually for political or economic reasons.

A joint venture involves two or more companies merging to create a new business entity.

The Zone of Tolerance represents the acceptable time range for a product to be delivered from the earliest to the latest acceptable point.

A delivery gap refers to the difference between the promised service standards and the actual service delivered to customers.

Setting up shop in a foreign market is the most risky strategy, as it involves a significant investment in infrastructure and resources.

A trade deficit occurs when a country imports more goods and services than it exports.

The Gini Index measures income inequality within a country. A lower score indicates a more equal distribution of income.

A geographical region with a high concentration of people, businesses, and infrastructure.

A principle or solution that can be applied to everyone, but may require adjustments based on individual needs and circumstances.

An intangible offering that involves a deed, performance, or effort that cannot be physically possessed.