Internal Analysis Chapter 4
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Questions and Answers

What does value chain analysis primarily help identify in a firm's activities?

  • Market share among industry leaders
  • The historical trends of competitors
  • Which activities generate differentiation and drive costs (correct)
  • The overall financial performance of the firm
  • Which of the following best exemplifies a core competency?

  • Offering discounts on bulk purchases
  • Production of generic consumer electronics
  • Designing modern furnishings at a low cost (correct)
  • High volume sales without brand differentiation
  • What are resources in the context of a firm's core competencies?

  • Processes that minimize costs
  • Assets available to the firm to leverage (correct)
  • Unique organizational structures
  • External partnerships for innovation
  • How can a firm achieve competitive advantage through its activities?

    <p>By having a network of distinct activities that add value</p> Signup and view all the answers

    Which of the following statements about capabilities is correct?

    <p>Capabilities encompass organizational and managerial skills</p> Signup and view all the answers

    What is a result of leveraging core competencies effectively?

    <p>Ability to offer higher value or lower costs</p> Signup and view all the answers

    In conducting a SWOT analysis, what kind of insights can be generated?

    <p>A mixture of internal and external strategic implications</p> Signup and view all the answers

    Which aspect is least likely to be included as part of a firm's activities?

    <p>Broad market trends</p> Signup and view all the answers

    What differentiates a firm's core competencies from its resources?

    <p>Core competencies are unique strengths that provide competitive advantages.</p> Signup and view all the answers

    What is a potential result of core rigidity?

    <p>Turning a resource from an asset to a liability</p> Signup and view all the answers

    Which of the following best describes tangible resources?

    <p>Land, buildings, and equipment.</p> Signup and view all the answers

    What is a foundational assumption of the resource-based view?

    <p>Different firms have different resources and capabilities.</p> Signup and view all the answers

    Which of the following best describes the concept of dynamic capabilities?

    <p>Adapting and reconfiguring resources over time</p> Signup and view all the answers

    How does the VRIO framework assess a firm's resources?

    <p>Through evaluating value, rarity, imitability, and organization.</p> Signup and view all the answers

    What do 'resource stocks' refer to?

    <p>The firm's current level of intangible resources</p> Signup and view all the answers

    Which of the following factors contributes to dynamic markets?

    <p>Technological change</p> Signup and view all the answers

    Which condition is necessary for a firm to sustain a competitive advantage?

    <p>Possessing unique and valuable resources that are difficult to imitate.</p> Signup and view all the answers

    What role do dynamic capabilities play in a firm?

    <p>They allow a firm to adapt to changes in the environment and sustain its competitive advantage.</p> Signup and view all the answers

    How do isolating mechanisms function for a firm?

    <p>They prevent competitors from easily replicating advantages.</p> Signup and view all the answers

    What is the goal of developing dynamic capabilities?

    <p>To ensure a strategic fit with the firm’s environment</p> Signup and view all the answers

    Which of the following is not considered a core activity of a firm?

    <p>Financial reporting.</p> Signup and view all the answers

    What is a key characteristic of tangible resources?

    <p>They are visible and have physical attributes.</p> Signup and view all the answers

    What role does intellectual property (IP) protection play in competitive advantage?

    <p>It creates barriers to imitation.</p> Signup and view all the answers

    What distinguishes capabilities from resources in a business context?

    <p>Capabilities result from integrating and applying resources effectively.</p> Signup and view all the answers

    What are resource flows indicative of in a firm?

    <p>Investments to maintain or build resources</p> Signup and view all the answers

    Which of the following is a critical assumption of the Resource Based View?

    <p>A firm is a unique bundle of resources and capabilities.</p> Signup and view all the answers

    Which statement best defines a resource that is 'costly to imitate'?

    <p>It is difficult for competitors to replicate at a reasonable price.</p> Signup and view all the answers

    What are the two main categories of resources according to the Resource Based View?

    <p>Tangible and intangible.</p> Signup and view all the answers

    What must a resource be to capture competitive advantage, according to the VRIO framework?

    <p>Valuable, rare, costly to imitate, and organized to capture value.</p> Signup and view all the answers

    Which of the following does NOT define a valuable resource?

    <p>Is commonly available to all firms.</p> Signup and view all the answers

    Why are resources often considered immobile?

    <p>They take significant time and investment to develop.</p> Signup and view all the answers

    Which factor does NOT contribute to a firm's organization to capture value from a resource?

    <p>Limited access to financial resources.</p> Signup and view all the answers

    Which activities are classified as primary activities in a firm's value chain?

    <p>Marketing and sales</p> Signup and view all the answers

    What is the role of support activities in a value chain?

    <p>To sustain primary activities</p> Signup and view all the answers

    Which characteristic makes strategic activity systems difficult to imitate?

    <p>Causally ambiguous management of activities</p> Signup and view all the answers

    How do primary activities specifically add value in the value chain?

    <p>By transforming inputs into outputs</p> Signup and view all the answers

    Which of the following is NOT considered a support activity in a value chain?

    <p>Supply chain management</p> Signup and view all the answers

    What best defines a strategic activity system?

    <p>A network of interconnected activities enhancing competitive advantage</p> Signup and view all the answers

    Which is an example of a primary activity in the value chain?

    <p>Operations management</p> Signup and view all the answers

    What aspect of primary and support activities contributes to a firm's overall operational efficiency?

    <p>The balanced integration of both activity types</p> Signup and view all the answers

    Study Notes

    Learning Objectives

    • Differentiate between core competencies, resources, capabilities, and activities within a firm.
    • Compare tangible assets, which have physical attributes, with intangible assets, which lack physical form.
    • Evaluate critical assumptions of the resource-based view (RBV): resource heterogeneity and resource immobility.
    • Utilize the VRIO framework to assess competitive implications of resources.
    • Identify conditions that sustain competitive advantages.

    Core Competencies

    • Unique strengths embedded in a firm that facilitate product and service differentiation.
    • Result in higher customer value or lower product/service costs.
    • Examples:
      • IKEA: Low-cost modern home furnishings design.
      • Beats Electronics: Marketing strategy emphasizing coolness.
      • Facebook: IT skills for global social networking.
      • Netflix: Proprietary algorithms personalizing customer experiences.

    Resources, Capabilities, and Activities

    • Resources are assets available to a firm.
    • Capabilities are the organizational and managerial skills to utilize resources effectively.
    • Activities are specific business processes contributing to core competencies.

    Resource-Based View (RBV)

    • Highlights that resources are crucial for superior performance.
    • Underpinned by two main assumptions:
      • Resource Heterogeneity: Different firms possess unique bundles of resources.
      • Resource Immobility: Resources are not easily transferable or replicable.

    VRIO Framework

    • Tool for evaluating resource endowments for competitive advantage.
    • Criteria for resources:
      • Valuable: Exploits opportunities or mitigates threats.
      • Rare: Accessible to few firms.
      • Costly to Imitate: Difficult for competitors to replicate affordably.
      • Organized: Effective structure to leverage resource value.

    Isolating Mechanisms

    • Barriers preventing rivals from diminishing a firm’s advantage, including:
      • Better predictions of future resource value.
      • Path dependence, where past decisions shape future options.
      • Causal ambiguity making it hard to understand resource advantages.
      • Social complexity and intellectual property (IP) protections.

    Core Rigidity

    • A once strong competency that becomes a liability due to environmental changes.
    • Examples include outdated resources failing to adapt, turning assets into burdens.

    Dynamic Capabilities

    • The ability to adapt resources to evolving environments.
    • Involves resource creation, modification, and reconfiguration to align with external changes.

    The Dynamic Capabilities Perspective

    • Focuses on ongoing modification and leveraging of resource bases to achieve and maintain competitive advantage.
    • Influenced by factors like technological advances, deregulation, globalization, and demographic shifts.

    Resource Stocks and Flows

    • Resource stocks represent the current value of intangible assets (e.g., innovation capability).
    • Resource flows illustrate investments aimed at maintaining or enhancing these resources.

    The Value Chain

    • A framework for understanding internal activities transforming inputs into outputs.
    • Comprises primary and support activities, each contributing unique value.

    Primary Activities

    • Directly add value through processes including:
      • Supply chain management.
      • Operations and production.
      • Distribution, marketing, and sales.
      • After-sales services.

    Support Activities

    • Indirectly support primary activities, essential for maintaining operations:
      • Research and development (R&D).
      • Human resources management.
      • Accounting and finance.
      • Firm infrastructure with processes and policies.

    Strategic Activity Systems

    • Networks of interconnected activities enhancing sustained competitive advantage.
    • Characteristics include:
      • Observable elements but hidden management processes.
      • Complexity making imitation difficult.

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