Podcast
Questions and Answers
What do hotels need to focus on to cater to millennials, based on their personality traits and habits?
What do hotels need to focus on to cater to millennials, based on their personality traits and habits?
- Offering personalized interactions and easy check-in processes (correct)
- Providing gourmet dining experiences at high prices
- Ignoring social media presence
- Neglecting technology advancements
Why is it important for hotels to ensure their offerings are up-to-date and user-friendly?
Why is it important for hotels to ensure their offerings are up-to-date and user-friendly?
- To limit the use of technology in hotel operations
- To meet the expectations of self-sufficient guests (correct)
- To discourage tech-savvy travelers from using mobile apps
- To attract more guests who are not comfortable with technology
What is a key requirement for hotels in response to the influx of international visitors?
What is a key requirement for hotels in response to the influx of international visitors?
- Ignoring cultural differences
- Providing tailored experiences based on international visitors' unique needs (correct)
- Limiting language options for services
- Focusing only on local guests
How are hotels responding to the increased emphasis on health and well-being among guests?
How are hotels responding to the increased emphasis on health and well-being among guests?
What is a common expectation of tech-savvy travelers at business meetings and conferences?
What is a common expectation of tech-savvy travelers at business meetings and conferences?
Why do millennials play a crucial role in promoting businesses in the hotel industry?
Why do millennials play a crucial role in promoting businesses in the hotel industry?
What should guests do if they need a late check-out?
What should guests do if they need a late check-out?
Which of the following is NOT listed as part of the fitness facilities?
Which of the following is NOT listed as part of the fitness facilities?
What items can be found in the hotel's business lounge for guests to use freely?
What items can be found in the hotel's business lounge for guests to use freely?
What is meant by 'OWNER MANAGED and OPERATED' in the context of hotel management?
What is meant by 'OWNER MANAGED and OPERATED' in the context of hotel management?
What service is provided for younger children at check-in?
What service is provided for younger children at check-in?
Which of the following is NOT mentioned as a way hotels can be managed and operated?
Which of the following is NOT mentioned as a way hotels can be managed and operated?
What technology is being used at Aria Resort and Casino in Las Vegas to detect guests' presence and unlock the door?
What technology is being used at Aria Resort and Casino in Las Vegas to detect guests' presence and unlock the door?
Why are many hotels installing solar panels and updating systems according to the text?
Why are many hotels installing solar panels and updating systems according to the text?
What is one of the new roles for hotel staff mentioned in the text?
What is one of the new roles for hotel staff mentioned in the text?
What do many travellers prefer according to the text?
What do many travellers prefer according to the text?
How are hotels getting more involved in destination and self-promotion according to the text?
How are hotels getting more involved in destination and self-promotion according to the text?
What platforms can dissatisfied hotel guests easily use to complain, as mentioned in the text?
What platforms can dissatisfied hotel guests easily use to complain, as mentioned in the text?
Flashcards are hidden until you start studying
