Information Systems in Organizations

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Questions and Answers

What type of information system is used to support the entire organization?

  • Enterprise Resource Planning (ERP) System (correct)
  • Transaction Processing System (TPS)
  • Departmental or Functional Area Information System (FAIS)
  • Customer Relationship Management (CRM) System

What is the purpose of Transaction Processing Systems (TPS)?

  • To streamline processes and information across the entire organization
  • To perform and record daily routine transactions necessary for the conduct of business (correct)
  • To manage an organization’s interactions with customers
  • To integrate all facets of an operation

Which system is used to manage an organization’s interactions with current and potential customers?

  • Departmental or Functional Area Information System (FAIS)
  • Transaction Processing System (TPS)
  • Enterprise Resource Planning (ERP) System
  • Customer Relationship Management (CRM) System (correct)

What is the purpose of Enterprise Resource Planning (ERP) Systems?

<p>To streamline processes and information across the entire organization (D)</p> Signup and view all the answers

What is the primary function of Knowledge Management Systems (KMS)?

<p>To systematize, enhance, and expedite intrafirm and interfirm knowledge management (A)</p> Signup and view all the answers

What type of information system is used to support a single department?

<p>Departmental or Functional Area Information System (FAIS) (C)</p> Signup and view all the answers

What is the purpose of a Departmental or Functional Area Information System (FAIS)?

<p>To support a single department (C)</p> Signup and view all the answers

What is an example of a Business-to-employee (B2E) e-commerce model?

<p>A company's intranet-based training platform (A)</p> Signup and view all the answers

What is the primary goal of Permission Marketing?

<p>To build trust with customers by requesting their consent (A)</p> Signup and view all the answers

What is a characteristic of a build-to-order e-commerce business model?

<p>It allows customers to customize products (B)</p> Signup and view all the answers

What is a challenge faced by companies in e-tailing?

<p>Integrating online and offline channels (D)</p> Signup and view all the answers

What is an example of a type of e-commerce that involves government services?

<p>E-government (B)</p> Signup and view all the answers

What type of auction is commonly used in e-procurement?

<p>Reverse Auction (D)</p> Signup and view all the answers

Which type of exchange connects buyers and sellers across many industries?

<p>Horizontal Exchanges (A)</p> Signup and view all the answers

What is the primary function of a sell-side marketplace?

<p>To connect many sellers with many buyers (C)</p> Signup and view all the answers

Which of the following is NOT a type of electronic exchange?

<p>Private Auction (B)</p> Signup and view all the answers

What is the main difference between a sell-side and buy-side marketplace?

<p>Sell-side marketplaces connect sellers with buyers, while buy-side marketplaces connect buyers with sellers (D)</p> Signup and view all the answers

What is the primary mechanism used by buy-side marketplaces?

<p>Reverse Auctions (D)</p> Signup and view all the answers

What is a major disadvantage of using WTM: RADIO (WI-FI) in a business setting?

<p>Creates Electrical Interference Problems (B)</p> Signup and view all the answers

What is a common use of SHORT RANGE wireless technology in retail?

<p>Enabling contactless payment systems (A)</p> Signup and view all the answers

What is a disadvantage of using WTM: MICROWAVE (WI-MAX) in a business setting?

<p>Requires An Unobstructed Line Of Sight (C)</p> Signup and view all the answers

What is a common use of MEDIUM RANGE wireless technology in offices?

<p>Providing internet access to employees (A)</p> Signup and view all the answers

What is a disadvantage of using WTM: SATELLITE in a business setting?

<p>Signals experience propagation delay (C)</p> Signup and view all the answers

What is a common use of SHORT RANGE wireless technology in healthcare?

<p>Facilitating communication between medical devices (A)</p> Signup and view all the answers

What is the primary advantage of using wearable sensors in healthcare?

<p>Remote monitoring of patient conditions (C)</p> Signup and view all the answers

How do sensors contribute to predictive maintenance in the automotive industry?

<p>By alerting drivers to potential vehicle issues (C)</p> Signup and view all the answers

What is the primary benefit of using sensors in supply chain management?

<p>Real-time tracking of goods (B)</p> Signup and view all the answers

What is a key application of sensors in environmental monitoring?

<p>Monitoring air and water quality (B)</p> Signup and view all the answers

In which industry do sensors primarily serve a predictive maintenance function?

<p>Automotive (B)</p> Signup and view all the answers

What is the common thread among the various applications of sensors?

<p>Real-time data monitoring (C)</p> Signup and view all the answers

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