Information Systems in Organizations
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Questions and Answers

What type of information system is used to support the entire organization?

  • Enterprise Resource Planning (ERP) System (correct)
  • Transaction Processing System (TPS)
  • Departmental or Functional Area Information System (FAIS)
  • Customer Relationship Management (CRM) System

    • What is the purpose of Transaction Processing Systems (TPS)?

  • To streamline processes and information across the entire organization
  • To perform and record daily routine transactions necessary for the conduct of business (correct)
  • To manage an organization’s interactions with customers
  • To integrate all facets of an operation

    • Which system is used to manage an organization’s interactions with current and potential customers?

  • Departmental or Functional Area Information System (FAIS)
  • Transaction Processing System (TPS)
  • Enterprise Resource Planning (ERP) System
  • Customer Relationship Management (CRM) System (correct)

    • What is the purpose of Enterprise Resource Planning (ERP) Systems?

    <p>To streamline processes and information across the entire organization</p> Signup and view all the answers

    What is the primary function of Knowledge Management Systems (KMS)?

    <p>To systematize, enhance, and expedite intrafirm and interfirm knowledge management</p> Signup and view all the answers

    What type of information system is used to support a single department?

    <p>Departmental or Functional Area Information System (FAIS)</p> Signup and view all the answers

    What is the purpose of a Departmental or Functional Area Information System (FAIS)?

    <p>To support a single department</p> Signup and view all the answers

    What is an example of a Business-to-employee (B2E) e-commerce model?

    <p>A company's intranet-based training platform</p> Signup and view all the answers

    What is the primary goal of Permission Marketing?

    <p>To build trust with customers by requesting their consent</p> Signup and view all the answers

    What is a characteristic of a build-to-order e-commerce business model?

    <p>It allows customers to customize products</p> Signup and view all the answers

    What is a challenge faced by companies in e-tailing?

    <p>Integrating online and offline channels</p> Signup and view all the answers

    What is an example of a type of e-commerce that involves government services?

    <p>E-government</p> Signup and view all the answers

    What type of auction is commonly used in e-procurement?

    <p>Reverse Auction</p> Signup and view all the answers

    Which type of exchange connects buyers and sellers across many industries?

    <p>Horizontal Exchanges</p> Signup and view all the answers

    What is the primary function of a sell-side marketplace?

    <p>To connect many sellers with many buyers</p> Signup and view all the answers

    Which of the following is NOT a type of electronic exchange?

    <p>Private Auction</p> Signup and view all the answers

    What is the main difference between a sell-side and buy-side marketplace?

    <p>Sell-side marketplaces connect sellers with buyers, while buy-side marketplaces connect buyers with sellers</p> Signup and view all the answers

    What is the primary mechanism used by buy-side marketplaces?

    <p>Reverse Auctions</p> Signup and view all the answers

    What is a major disadvantage of using WTM: RADIO (WI-FI) in a business setting?

    <p>Creates Electrical Interference Problems</p> Signup and view all the answers

    What is a common use of SHORT RANGE wireless technology in retail?

    <p>Enabling contactless payment systems</p> Signup and view all the answers

    What is a disadvantage of using WTM: MICROWAVE (WI-MAX) in a business setting?

    <p>Requires An Unobstructed Line Of Sight</p> Signup and view all the answers

    What is a common use of MEDIUM RANGE wireless technology in offices?

    <p>Providing internet access to employees</p> Signup and view all the answers

    What is a disadvantage of using WTM: SATELLITE in a business setting?

    <p>Signals experience propagation delay</p> Signup and view all the answers

    What is a common use of SHORT RANGE wireless technology in healthcare?

    <p>Facilitating communication between medical devices</p> Signup and view all the answers

    What is the primary advantage of using wearable sensors in healthcare?

    <p>Remote monitoring of patient conditions</p> Signup and view all the answers

    How do sensors contribute to predictive maintenance in the automotive industry?

    <p>By alerting drivers to potential vehicle issues</p> Signup and view all the answers

    What is the primary benefit of using sensors in supply chain management?

    <p>Real-time tracking of goods</p> Signup and view all the answers

    What is a key application of sensors in environmental monitoring?

    <p>Monitoring air and water quality</p> Signup and view all the answers

    In which industry do sensors primarily serve a predictive maintenance function?

    <p>Automotive</p> Signup and view all the answers

    What is the common thread among the various applications of sensors?

    <p>Real-time data monitoring</p> Signup and view all the answers

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