Information Systems in Organizations

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30 Questions

What type of information system is used to support the entire organization?

Enterprise Resource Planning (ERP) System

What is the purpose of Transaction Processing Systems (TPS)?

To perform and record daily routine transactions necessary for the conduct of business

Which system is used to manage an organization’s interactions with current and potential customers?

Customer Relationship Management (CRM) System

What is the purpose of Enterprise Resource Planning (ERP) Systems?

To streamline processes and information across the entire organization

What is the primary function of Knowledge Management Systems (KMS)?

To systematize, enhance, and expedite intrafirm and interfirm knowledge management

What type of information system is used to support a single department?

Departmental or Functional Area Information System (FAIS)

What is the purpose of a Departmental or Functional Area Information System (FAIS)?

To support a single department

What is an example of a Business-to-employee (B2E) e-commerce model?

A company's intranet-based training platform

What is the primary goal of Permission Marketing?

To build trust with customers by requesting their consent

What is a characteristic of a build-to-order e-commerce business model?

It allows customers to customize products

What is a challenge faced by companies in e-tailing?

Integrating online and offline channels

What is an example of a type of e-commerce that involves government services?

E-government

What type of auction is commonly used in e-procurement?

Reverse Auction

Which type of exchange connects buyers and sellers across many industries?

Horizontal Exchanges

What is the primary function of a sell-side marketplace?

To connect many sellers with many buyers

Which of the following is NOT a type of electronic exchange?

Private Auction

What is the main difference between a sell-side and buy-side marketplace?

Sell-side marketplaces connect sellers with buyers, while buy-side marketplaces connect buyers with sellers

What is the primary mechanism used by buy-side marketplaces?

Reverse Auctions

What is a major disadvantage of using WTM: RADIO (WI-FI) in a business setting?

Creates Electrical Interference Problems

What is a common use of SHORT RANGE wireless technology in retail?

Enabling contactless payment systems

What is a disadvantage of using WTM: MICROWAVE (WI-MAX) in a business setting?

Requires An Unobstructed Line Of Sight

What is a common use of MEDIUM RANGE wireless technology in offices?

Providing internet access to employees

What is a disadvantage of using WTM: SATELLITE in a business setting?

Signals experience propagation delay

What is a common use of SHORT RANGE wireless technology in healthcare?

Facilitating communication between medical devices

What is the primary advantage of using wearable sensors in healthcare?

Remote monitoring of patient conditions

How do sensors contribute to predictive maintenance in the automotive industry?

By alerting drivers to potential vehicle issues

What is the primary benefit of using sensors in supply chain management?

Real-time tracking of goods

What is a key application of sensors in environmental monitoring?

Monitoring air and water quality

In which industry do sensors primarily serve a predictive maintenance function?

Automotive

What is the common thread among the various applications of sensors?

Real-time data monitoring

This quiz covers the different types of information systems used in organizations, including departmental and functional area information systems, ERP systems, and transaction processing systems.

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