ERP Systems in Business Information Systems

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What is the primary purpose of an ERP system?

To manage a single business operation
To integrate various business processes and functions across different departments (correct)
To automate only finance and human resources
To provide a platform for social media management

What is a characteristic of an ERP system’s database?

Split into separate databases for each department
Centralized and unified across the organization (correct)
Accessible only to top management
Decentralized and scattered across departments

What are ERP systems composed of?

A suite of unrelated software programs
A single, monolithic program for all business functions
Different modules or applications tailored to specific business functions (correct)
Separate software programs for each department

What is a benefit of using an ERP system?

It streamlines and automates multiple business processes (C) Signup and view all the answers

What is a characteristic of an ERP system?

It is designed for a multisite, global organization (D) Signup and view all the answers

What does an ERP system provide?

A unified view of information across the organization (D) Signup and view all the answers

What is a primary benefit of eliminating legacy systems?

Improving access to data for operational decision making (A) Signup and view all the answers

What is a potential risk associated with using one vendor?

Difficulty integrating with other systems (C) Signup and view all the answers

What is the primary function of Transaction Processing Systems (TPSs)?

Updating records about fundamental business operations (C) Signup and view all the answers

What is a potential difficulty in implementing change?

Expense and time in implementation (C) Signup and view all the answers

What is a benefit of improving work processes?

Based on best practices (B) Signup and view all the answers

What is a potential consequence of using legacy systems?

Inflexibility and high maintenance cost (A) Signup and view all the answers

What is the primary function of Sales Processing TPS applications?

To generate invoices or receipts (A) Signup and view all the answers

Which TPS application is responsible for managing employee-related transactions?

Human Resources Management (D) Signup and view all the answers

What is the main function of Payment Processing TPS applications?

To process credit card transactions (A) Signup and view all the answers

Which TPS application is used to monitor inventory levels and track stock movements?

Inventory Management (D) Signup and view all the answers

What is the primary function of Supplier Management TPS applications?

To manage relationships with suppliers (A) Signup and view all the answers

Which TPS application is responsible for capturing customer interactions?

Customer Relationship Management (D) Signup and view all the answers

What type of systems support real-time processing of transactions conducted over the internet?

Online Transaction Processing (OLTP) applications (B) Signup and view all the answers

Which type of e-commerce allows customers to place orders directly with a business?

B2C (B) Signup and view all the answers

What is the primary purpose of Point of Sale (POS) Systems in retail environments?

To manage inventory and generate sales reports (A) Signup and view all the answers

What is the term for conducting business transactions electronically over computer networks?

Electronic commerce (D) Signup and view all the answers

Which of the following is an example of C2C e-commerce?

eBay (D) Signup and view all the answers

What type of devices are used to transact in mobile commerce?

Wireless devices (D) Signup and view all the answers

What is the primary goal of a Transaction Processing System (TPS)?

To process and manage routine transactions (B) Signup and view all the answers

What is the main difference between batch processing and online transaction processing?

Batch processing accumulates transactions over a period of time, while online processing processes each transaction immediately (B) Signup and view all the answers

What is the purpose of data editing in a TPS?

To check data for validity and completeness (D) Signup and view all the answers

What is the result of data correction in a TPS?

Re-entering data that was not typed or scanned properly (A) Signup and view all the answers

What is the purpose of data manipulation in a TPS?

To perform calculations and other data transformations (D) Signup and view all the answers

What is the role of data storage in a TPS?

To update one or more databases with new transactions (A) Signup and view all the answers

What is the purpose of document production in a TPS?

To generate output records and reports (B) Signup and view all the answers

What is a key benefit of using a TPS?

All of the above (D) Signup and view all the answers

What is the relationship between a TPS and other systems?

Results from one TPS can be inputs to another system (D) Signup and view all the answers

What is the primary characteristic of a TPS application?

It is designed to process and manage routine transactions (B) Signup and view all the answers