Information Systems in Organizations
24 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the primary goal of a strategy in an organization?

  • To improve customer satisfaction
  • To reduce costs
  • To increase productivity
  • To gain a competitive advantage (correct)

What is the key element of achieving a competitive advantage?

  • Imitation
  • Marketing
  • Innovation (correct)
  • Cost-cutting

What is the concept that refers to a series or 'chain' of basic activities that add value to a firm's products or services?

  • Value Chain (correct)
  • Information System
  • Competitive Advantage
  • Value-Added Process

What is the purpose of the Value Chain?

<p>To identify critical leverage points for IT (D)</p> Signup and view all the answers

What is the term for the process that increases the combined value of inputs?

<p>Value-Added Process (C)</p> Signup and view all the answers

What is the term for information systems that help accomplish a strategy?

<p>Strategic Information Systems (D)</p> Signup and view all the answers

What is a primary goal of continuous improvement initiatives?

<p>To achieve continuous, gradual improvement (C)</p> Signup and view all the answers

Which group typically drives continuous improvement efforts?

<p>Workers (D)</p> Signup and view all the answers

What is a key characteristic of Total Quality Management (TQM)?

<p>Company-wide effort to add value (A)</p> Signup and view all the answers

What is the main reason companies choose to outsource?

<p>To focus on core business and save money (B)</p> Signup and view all the answers

What is typically measured to assess productivity in performance-based information systems?

<p>Output achieved divided by input required (B)</p> Signup and view all the answers

What defines a 'bleeding edge' risk in technology adoption?

<p>Being too far ahead, leading to failure (C)</p> Signup and view all the answers

Which of the following represents a tangible saving when justifying an information system?

<p>Reduced costs (C)</p> Signup and view all the answers

What is a strategic vision for quality part of?

<p>Total Quality Management (B)</p> Signup and view all the answers

Which of the following is a method to reduce costs to achieve a competitive advantage?

<p>Transaction processing (D)</p> Signup and view all the answers

What is a primary method to raise barriers to entry?

<p>Legal protection of intellectual property (D)</p> Signup and view all the answers

Which action can establish high switching costs?

<p>Penalties for terminating contracts (B)</p> Signup and view all the answers

What is a way to differentiate products and services to gain a competitive advantage?

<p>Branding (B)</p> Signup and view all the answers

Which approach is used to enhance products and services?

<p>Longer warranties and better service (B)</p> Signup and view all the answers

Which competitive force represents rivalry among existing competitors?

<p>New Entrants (C)</p> Signup and view all the answers

What is a common element in a Team Organizational Structure?

<p>Team leader (C)</p> Signup and view all the answers

Which example illustrates an initiative in reengineering?

<p>Combining several jobs into one (C)</p> Signup and view all the answers

What is emphasized in Lewin & Schein's approach to organizational change?

<p>Reinforcing new behavior (D)</p> Signup and view all the answers

Which of the following structures impacts how information systems are viewed and used?

<p>Both hierarchical and project/product (C)</p> Signup and view all the answers

More Like This

Use Quizgecko on...
Browser
Browser