Podcast
Questions and Answers
What is the primary goal of a strategy in an organization?
What is the primary goal of a strategy in an organization?
- To improve customer satisfaction
- To reduce costs
- To increase productivity
- To gain a competitive advantage (correct)
What is the key element of achieving a competitive advantage?
What is the key element of achieving a competitive advantage?
- Imitation
- Marketing
- Innovation (correct)
- Cost-cutting
What is the concept that refers to a series or 'chain' of basic activities that add value to a firm's products or services?
What is the concept that refers to a series or 'chain' of basic activities that add value to a firm's products or services?
- Value Chain (correct)
- Information System
- Competitive Advantage
- Value-Added Process
What is the purpose of the Value Chain?
What is the purpose of the Value Chain?
What is the term for the process that increases the combined value of inputs?
What is the term for the process that increases the combined value of inputs?
What is the term for information systems that help accomplish a strategy?
What is the term for information systems that help accomplish a strategy?
What is a primary goal of continuous improvement initiatives?
What is a primary goal of continuous improvement initiatives?
Which group typically drives continuous improvement efforts?
Which group typically drives continuous improvement efforts?
What is a key characteristic of Total Quality Management (TQM)?
What is a key characteristic of Total Quality Management (TQM)?
What is the main reason companies choose to outsource?
What is the main reason companies choose to outsource?
What is typically measured to assess productivity in performance-based information systems?
What is typically measured to assess productivity in performance-based information systems?
What defines a 'bleeding edge' risk in technology adoption?
What defines a 'bleeding edge' risk in technology adoption?
Which of the following represents a tangible saving when justifying an information system?
Which of the following represents a tangible saving when justifying an information system?
What is a strategic vision for quality part of?
What is a strategic vision for quality part of?
Which of the following is a method to reduce costs to achieve a competitive advantage?
Which of the following is a method to reduce costs to achieve a competitive advantage?
What is a primary method to raise barriers to entry?
What is a primary method to raise barriers to entry?
Which action can establish high switching costs?
Which action can establish high switching costs?
What is a way to differentiate products and services to gain a competitive advantage?
What is a way to differentiate products and services to gain a competitive advantage?
Which approach is used to enhance products and services?
Which approach is used to enhance products and services?
Which competitive force represents rivalry among existing competitors?
Which competitive force represents rivalry among existing competitors?
What is a common element in a Team Organizational Structure?
What is a common element in a Team Organizational Structure?
Which example illustrates an initiative in reengineering?
Which example illustrates an initiative in reengineering?
What is emphasized in Lewin & Schein's approach to organizational change?
What is emphasized in Lewin & Schein's approach to organizational change?
Which of the following structures impacts how information systems are viewed and used?
Which of the following structures impacts how information systems are viewed and used?