Information Systems Chapter 1
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What is the primary goal of an information system in an organization?

  • To increase the organization's employee count
  • To reduce the organization's expenditure
  • To improve the organization's security
  • To help decision makers achieve the organization's goals (correct)
  • What is the primary characteristic of a successful information system?

  • Its ability to automate tasks
  • Its ability to increase productivity
  • Its ability to improve decision making (correct)
  • Its ability to reduce costs
  • What is the primary reason why information systems must be applied thoughtfully and carefully?

  • To reduce costs
  • To increase productivity
  • To improve security
  • To reap their enormous benefits (correct)
  • Who are the primary stakeholders involved in building a successful information system?

    <p>All of the above</p> Signup and view all the answers

    What is the primary difference between data and information?

    <p>Data is raw, while information is processed</p> Signup and view all the answers

    What is the primary benefit of information systems in business and industry?

    <p>All of the above</p> Signup and view all the answers

    What is the primary goal of the systems development process?

    <p>To build a successful information system</p> Signup and view all the answers

    What is the primary threat posed by information systems and the Internet?

    <p>All of the above</p> Signup and view all the answers

    What is the primary function of an information system in a business?

    <p>To collect, manipulate, and disseminate data and information to meet an objective</p> Signup and view all the answers

    What is the difference between data and information?

    <p>Data is raw and information is organized and has value</p> Signup and view all the answers

    What is the term for the awareness and understanding of a set of information and the ways it can be made useful to support a task?

    <p>Knowledge</p> Signup and view all the answers

    What is the primary function of an Information System?

    <p>To collect, process, store, and disseminate data and information</p> Signup and view all the answers

    What is the result of an organization's information being inaccurate or incomplete?

    <p>People make poor decisions, costing thousands, or even millions, of dollars</p> Signup and view all the answers

    What is a system?

    <p>A set of interrelated components that interact to accomplish goals</p> Signup and view all the answers

    What is the primary concern of computer-related mistakes and waste?

    <p>Job loss through increased efficiency</p> Signup and view all the answers

    What is the purpose of feedback in an information system?

    <p>To help the system achieve its goals</p> Signup and view all the answers

    What is the term for the knowledge of how data and information are used by individuals, groups, and organizations?

    <p>Information systems literacy</p> Signup and view all the answers

    What is the measure of the extent to which a system attains its goals?

    <p>Effectiveness</p> Signup and view all the answers

    What is the term for the global challenges faced by information systems, including cultural and language barriers?

    <p>Global information systems challenges</p> Signup and view all the answers

    What is the purpose of an information system in an organization?

    <p>To reduce costs and increase revenues</p> Signup and view all the answers

    What is the primary goal of e-commerce?

    <p>To facilitate business transactions electronically</p> Signup and view all the answers

    What is the term for a system that provides routine information to managers and decision-makers?

    <p>Management Information System (MIS)</p> Signup and view all the answers

    What is the term for the set of logically related tasks performed to achieve a defined outcome?

    <p>Process</p> Signup and view all the answers

    What is the primary goal of a decision support system (DSS)?

    <p>To make problem-specific decisions</p> Signup and view all the answers

    What is one of the most valuable resources of an organization?

    <p>Information</p> Signup and view all the answers

    What is the term for the process of creating or modifying existing business systems?

    <p>Systems development</p> Signup and view all the answers

    What is the primary concern of privacy laws?

    <p>Invasion of personal privacy</p> Signup and view all the answers

    What is the term for the knowledge of hardware, software, databases, and telecommunications?

    <p>Computer literacy</p> Signup and view all the answers

    Study Notes

    Importance of Information Systems

    • The value of information is directly linked to how it helps decision makers achieve the organization's goals.
    • Studying and understanding information systems is crucial for organizations to improve their business conduct.

    Data vs. Information

    • Data and information are distinct concepts.
    • Characteristics used to evaluate the value of data include:
      • Relevance
      • Accuracy
      • Completeness
      • Timeliness

    Components of an Information System

    • An information system consists of several components.
    • System characteristics include:
      • Hardware
      • Software
      • Data
      • Procedures
      • People

    Computer-Based Information System

    • A computer-based information system is comprised of:
      • Hardware
      • Software
      • Data
      • Networks
      • People

    Types of Business Information Systems

    • Basic types of business information systems include:
      • Transaction processing systems
      • Management information systems
      • Decision support systems
      • Executive information systems

    System Development Process

    • The major steps of the system development process include:
      • Planning
      • Analysis
      • Design
      • Implementation
      • Maintenance
    • The goal of each step is to develop a successful information system.

    Information Systems and Security

    • Information systems and the Internet pose threats to security and privacy.
    • Some of these threats include:
      • Hacking
      • Data breaches
      • Cyber attacks
      • Identity theft

    Benefits of Information Systems

    • Information systems have an expanding role in business and industry, offering enormous benefits.
    • These benefits include:
      • Improved efficiency
      • Enhanced decision-making
      • Increased productivity
      • Better customer service### Information Systems
    • An Information System (IS) is a set of interrelated elements that collect, manipulate, store, and disseminate data and information to meet an objective.
    • Components of an IS:
      • Input
      • Processing
      • Output
      • Feedback

    Computer-Based Information Systems (CBIS)

    • A single set of hardware, software, databases, telecommunications, people, and procedures configured to collect, manipulate, store, and process data into information.
    • Technology infrastructure:
      • Hardware
      • Software
      • Databases
      • Telecommunications
      • People
      • Procedures

    Components of CBIS

    • Hardware:
      • Computer equipment used to perform input, processing, storage, and output activities.
    • Software:
      • Computer programs that govern the operation of the computer.
    • Database:
      • Organized collection of facts and information, typically consisting of two or more related data files.
    • Telecommunications:
      • The electronic transmission of signals for communications.
    • Networks:
      • Connect computers and equipment to enable electronic communication.
    • Internet:
      • The world's largest computer network, consisting of thousands of interconnected networks, all freely exchanging information.

    Business Information Systems

    • Most common types of information systems:
      • Designed for electronic and mobile commerce, transaction processing, management information, and decision support.
      • Special-purpose systems, such as virtual reality, used by some organizations.

    Electronic and Mobile Commerce

    • E-commerce:
      • Any business transaction executed electronically between companies (business-to-business, B2B), companies and consumers (business-to-consumer, B2C), and consumers and other consumers (consumer-to-consumer, C2C).
    • Mobile commerce (m-commerce):
      • The use of mobile, wireless devices to place orders and conduct business.
    • E-procurement:
      • The use of information systems and the Internet to acquire parts and supplies.

    Enterprise Systems

    • Transaction processing systems (TPS):
      • Organized collection of people, procedures, software, databases, and devices used to perform and record completed business transactions.
    • Enterprise resource planning (ERP):
      • Set of integrated programs that manages the vital business operations for an entire multisite, global organization.

    Information and Decision Support Systems

    • Management Information System (MIS):
      • Organized collection of people, procedures, software, databases, and devices that provides routine information to managers and decision makers.
    • Decision Support System (DSS):
      • Organized collection of people, procedures, software, databases, and devices that supports problem-specific decision making.

    Specialized Business Information Systems

    • Knowledge Management Systems (KMSs):
      • Organized collection of people, procedures, software, databases, and devices that creates, stores, shares, and uses the organization's knowledge and experience.
    • Artificial Intelligence (AI):
      • Computer system that takes on characteristics of human intelligence, such as robotics, vision systems, natural language processing, and learning systems.

    Systems Development

    • Systems development:
      • The activity of creating or modifying existing business systems.
    • Outsourcing:
      • Allows a company to focus on what it does best and delegate other functions to companies with expertise in systems development.

    Systems Investigation and Analysis

    • Systems investigation:
      • Gain a clear understanding of the problem to be solved or opportunity to be addressed.
    • Systems analysis:
      • Defines the problems and opportunities of the existing system.

    Systems Design, Implementation, and Maintenance

    • Systems design:
      • Determines how the new system will work to meet business needs defined during systems analysis.
    • Systems implementation:
      • Creates or acquires various system components defined in system design, assembles them, and puts the new system into operation.
    • Systems maintenance and review:
      • Checks and modifies the system so that it continues to meet changing business needs.

    Information Systems in Society, Business, and Industry

    • Information systems:
      • Developed to meet the needs of all types of organizations and people.
      • Raise concerns about security, privacy, and ethics.

    Security, Privacy, and Ethical Issues

    • Security:
      • Concerns about unauthorized access to or destruction of data and information.
    • Privacy:
      • Concerns about the collection, use, and dissemination of personal information.
    • Ethical issues:
      • Concerns about what is generally considered right or wrong.

    Computer and Information Systems Literacy

    • Computer literacy:
      • Knowledge of hardware, software, databases, and telecommunications, and the ways they function.
    • Information systems literacy:
      • Knowledge of how data and information are used by individuals, groups, and organizations, and the ways they are applied.

    Information Systems in the Functional Areas of Business

    • Functional areas and operating divisions of business:
      • Finance and accounting
      • Sales and marketing
      • Manufacturing
      • Human resource management
      • Legal information systems

    Information Systems in Industry

    • Industries:
      • Airline and transportation
      • Investment firms and banks
      • Publishing companies
      • Healthcare maintenance organizations (HMOs)
      • Retail companies
      • Power management and utility companies
      • Professional services and management consulting firms

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    Lecture_01.pptx

    Description

    This quiz covers the introduction to information systems, including the value of information and its role in achieving organizational goals.

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