Information Systems and Retail Technology

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Questions and Answers

What are the three basic activities of an information system?

Input, processing, and output (correct)

Storage, analysis, and distribution

Input, output, and feedback

Collection, organization, and reporting

What role do computer programs play in an information system?

They provide a set of operating instructions for processing. (correct)

They store raw data for analysis.

They serve as the hardware foundation.

They interact directly with external stakeholders.

Which of the following best describes feedback in an information system?

Processing of raw data.

Output returned to evaluate the input. (correct)

Information generated for external parties.

Input received from users.

How does environmental interaction influence an information system?

It provides input for evaluation and adjustments. (D) Signup and view all the answers

What distinguishes a computer from an information system?

An information system encompasses human interactions also. (D) Signup and view all the answers

What is a primary benefit of using object-recognition technology in brick-and-mortar retail?

Enhanced competition against online retailers (D) Signup and view all the answers

What significant change must companies like Acrelec and AWM implement to utilize new digital tools?

Redesign jobs and procedures for information handling (B) Signup and view all the answers

How do new information technologies impact retail operations according to the mentioned companies?

They enhance efficiency, service, and profitability (B) Signup and view all the answers

In what way does the use of digital technologies affect customer experiences?

It serves to improve the overall experience (C) Signup and view all the answers

What role does new technology play in the management decisions of retail stores?

It drives business operations and management decisions (A) Signup and view all the answers

What is primarily responsible for long-range strategic decisions in an organization?

Senior management (C) Signup and view all the answers

Which type of employee is typically responsible for monitoring daily operations?

Operational management (D) Signup and view all the answers

What percent of total capital spending in nominal GDP is accounted for by IT equipment, software, and R&D?

46.8% (D) Signup and view all the answers

Which of the following statements best describes the trend of IT spending in nominal GDP over the years?

It exhibits a continuous upward trend. (D) Signup and view all the answers

What analogy is used to explain the components of an information system?

A house (D) Signup and view all the answers

Which of the following is NOT considered part of an information system?

Information (C) Signup and view all the answers

What are the three core activities of an information system that contribute to decision-making?

Input, processing, output (B) Signup and view all the answers

Which of the following best describes the input activity in an information system?

Capturing raw data from the organization or its environment (B) Signup and view all the answers

What does the processing activity in an information system do?

Converts raw input into a meaningful form (A) Signup and view all the answers

In the context of an information system, what role does feedback play?

It evaluates the effectiveness of the input stage (C) Signup and view all the answers

What type of information does the AWM Smart Shelf system primarily gather?

Inventory levels and purchase histories (D) Signup and view all the answers

Which of the following outputs might be provided by the AWM Smart Shelf system?

Lists of items that need restocking (B) Signup and view all the answers

Which data is considered input for the AWM Smart Shelf system?

Scanned items and shelf identification codes (A) Signup and view all the answers

What type of meaningful information can organizations derive from analyzing sales data?

Sales performance of specific brands or products (C) Signup and view all the answers

Study Notes

Information Systems in Global Business Today

Information systems are transforming the global business environment, with spending on IT and IT services exceeding $3.8 trillion in 2019.
Complementary assets (organizational, managerial, and social) are essential for maximizing value from information systems investments.
Information technology (IT) encompasses hardware, software and, mobile devices, and software programs used for business operations.
Information systems consist of interconnected components that collect, process, store, and disseminate information to enhance decision making within organizations.
Business processes are the activities that firms perform to produce specific results and how these activities are organized and coordinated.
Organizations use information systems to improve their efficiency and productivity in areas like sales, production, and inventory management.
Information systems can lead to new products/services or entirely new business models.
Businesses use information systems to create closer relationships with customers and suppliers, lowering costs and raising revenue.
Firms leverage improved decision-making abilities from information systems, leading to better strategic plans, effective allocation of resources, and quicker response times.
A sociotechnical perspective on information systems emphasizes the importance of technology and the organization's management, structure, and behaviors in optimizing efficiency.

Academic Disciplines in Information Systems Study

Technical approaches to information systems emphasize mathematical modeling and physical technology, drawing on computer science, operations research, and management science.
Behavioral approaches to information systems study the human and organizational elements of information systems design, implementation, management, and impact, with input from sociology, economics, and psychology.
Information systems can be studied with a sociotechnical view that considers both the technical and social features of these systems and their best fit in an organization.

MyLab MIS Discussion Questions

1-1: Information systems are crucial for business operations and transformation, with increased globalization, mobile, big data, and remote work being important areas.
1-4: Information systems are essential for managing a business because of their crucial role in decision-making, communication, and efficiency.
1-5: Website development for a professional sports team requires careful planning of management, organization, and technology aspects.
1-6: UPS's success is largely attributed to its well-integrated information systems that offer value in organizational, managerial, and social contexts.

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Description

This quiz explores key concepts in information systems, focusing on their fundamental activities and the essential role of computer programs. Additionally, it examines the impact of digital technologies on retail operations and customer experiences. Test your knowledge of how environmental interactions and new technologies shape the retail landscape.