Information System Definitions: Input-Process-Output Perspective

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Questions and Answers

What is the main purpose of an information system in business organizations?

  • To maximize profit through decision making (correct)
  • To analyze market trends
  • To manage human resources
  • To collect and store data

From a technology perspective, what are the components of an information system?

  • Inbound logistics, production, outbound logistics
  • Production, sales, finance, human resources
  • Hardware, software, database, telecommunication (correct)
  • Planning, control, coordination, analysis

What does the sales and marketing function in a business organization primarily focus on?

  • Maximizing profit through production
  • Finding customers and selling products or services (correct)
  • Producing goods and services
  • Managing financial accounts

Which functional area of business is responsible for producing the firm's goods and services?

<p>Manufacturing and production function (A)</p>
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What is the main goal of the human resources functional unit in business organizations?

<p>Achieving a common goal by working together (A)</p>
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What does the term 'IS' stand for in the context of business organizations?

<p>Information System (B)</p>
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What is the primary responsibility of the finance and accounting function in a firm?

<p>Managing the firm's financial assets and maintaining the firm's financial records (B)</p>
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What is the role of information systems in enabling new products, services, and business models?

<p>A major enabling tool for new products, services, and business models (B)</p>
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What is the main benefit of serving customers well with the help of information systems?

<p>Raises revenues and profits (A)</p>
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What is the purpose of Verizon’s Web-based digital dashboard?

<p>To provide managers with real-time data on customer complaints, network performance, line outages, and so on (C)</p>
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What is the definition of an information system (IS)?

<p>A set of interrelated components that collect, manipulate, and disseminate data and information and provide feedback to meet an objective (A)</p>
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What is the role of the human resource function in a firm?

<p>Attracting and maintaining an appropriate workforce for the firm (C)</p>
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What is the benefit of intimacy with suppliers in a business?

<p>Lowering costs by providing vital inputs from suppliers (D)</p>
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What is the main purpose of the sales and marketing process in a business?

<p>Identifying and creating markets (C)</p>
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How do information systems contribute to improved decision making in businesses?

<p>Without accurate information, managers must use forecasts, best guesses, luck (D)</p>
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What is the primary benefit of using information systems in organizations?

<p>Improvement of efficiency to attain higher profitability (B)</p>
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