16 Questions
What is the main purpose of an information system in business organizations?
To maximize profit through decision making
From a technology perspective, what are the components of an information system?
Hardware, software, database, telecommunication
What does the sales and marketing function in a business organization primarily focus on?
Finding customers and selling products or services
Which functional area of business is responsible for producing the firm's goods and services?
Manufacturing and production function
What is the main goal of the human resources functional unit in business organizations?
Achieving a common goal by working together
What does the term 'IS' stand for in the context of business organizations?
Information System
What is the primary responsibility of the finance and accounting function in a firm?
Managing the firm's financial assets and maintaining the firm's financial records
What is the role of information systems in enabling new products, services, and business models?
A major enabling tool for new products, services, and business models
What is the main benefit of serving customers well with the help of information systems?
Raises revenues and profits
What is the purpose of Verizon’s Web-based digital dashboard?
To provide managers with real-time data on customer complaints, network performance, line outages, and so on
What is the definition of an information system (IS)?
A set of interrelated components that collect, manipulate, and disseminate data and information and provide feedback to meet an objective
What is the role of the human resource function in a firm?
Attracting and maintaining an appropriate workforce for the firm
What is the benefit of intimacy with suppliers in a business?
Lowering costs by providing vital inputs from suppliers
What is the main purpose of the sales and marketing process in a business?
Identifying and creating markets
How do information systems contribute to improved decision making in businesses?
Without accurate information, managers must use forecasts, best guesses, luck
What is the primary benefit of using information systems in organizations?
Improvement of efficiency to attain higher profitability
This quiz covers the basic definition of Information Systems (IS) and its components, including the input-process-output perspective and the people-organization-technology perspective. It also uses a real-world example of a hotel reservation system to illustrate the concepts.
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