Information Governance Strategy Quiz

Questions and Answers

What two main goals of a records management program become a shared responsibility with the implementation of information governance?

Data sharing and document creation

Data mining and information retention

Crisis management and policy formulation

Legal compliance and defensible disposal (correct)

Which of the following is NOT a segment identified in the updated Information Governance Reference Model?

Quality Assurance (correct)

Legal

Security

What is the primary purpose of the Information Governance Reference Model?

To provide a lifecycle model for information management

To establish compliance metrics for electronic records

To promote cross-functional dialogue and collaboration among stakeholders (correct)

To create training programs for data management

Why has the necessity for an information governance strategy increased in recent years?

The growth of electronic records and need for e-discovery Signup and view all the answers

What role does Records Information Management (RIM) play in the Information Governance Reference Model?

It is considered the foundation of Information Governance. Signup and view all the answers

What might organizations need to do regarding the stakeholders identified in the Information Governance Reference Model?

Add additional segments to match their specific governance needs. Signup and view all the answers

Which stakeholders are considered essential in the Information Governance Reference Model?

Business, Privacy, Security, IT Signup and view all the answers

What has been a notable change in the most recent version of the Information Governance Reference Model?

It separated Legal and Risk and Privacy and Security into distinct segments. Signup and view all the answers

What must members of the board of directors primarily focus on according to the Sarbanes-Oxley Act of 2002?

The interests of the shareholders Signup and view all the answers

Which C-level manager is specifically responsible for overseeing records management across the Federal Government?

Chief Records Officer Signup and view all the answers

What role was established in 2024 that requires appointments in Executive Branch agencies?

Chief Artificial Intelligence Officer Signup and view all the answers

Which type of data is considered 'dark data'?

Emails and multimedia not structured for analysis Signup and view all the answers

What is a primary focus of governance in the public sector?

Ensuring policy decisions reflect budgetary support Signup and view all the answers

What has become a costlier responsibility for organizations due to the Sarbanes-Oxley Act?

Compensating board members Signup and view all the answers

Which C-level position focuses on improving the value-generating capacity of an organization’s information ecosystem?

Chief Data Officer Signup and view all the answers

What is a fundamental aspect of accountability within public sector governance?

Transparency and openness initiatives Signup and view all the answers

Which data type includes information such as contact details and credit ratings from aggregators?

Commercial Data Signup and view all the answers

What level of management is often referred to as C-level or C-suite?

High-ranking executive titles Signup and view all the answers

What is one of the primary responsibilities of the Chief Information Security Officer (CISO)?

Ensuring compliance with information security standards Signup and view all the answers

Which of the following correctly identifies the role of the Chief AI Officer (CAIO)?

Setting the overall AI strategy for the organization Signup and view all the answers

What is typically included in the information governance steering committee's duties?

Providing assurance on information management practices Signup and view all the answers

Which role is accountable for overall information governance across the organization?

Chief Executive Officer (CEO) Signup and view all the answers

What is a critical focus of Information Assurance (IA)?

Ensuring data integrity and confidentiality Signup and view all the answers

In formulating an information governance strategy, which section is least likely to be included?

Budget overview Signup and view all the answers

What role does the Chief Data Officer (CDO) primarily support?

Compliance with data protection regulations Signup and view all the answers

Which is NOT a function of the information governance steering committee?

Monitoring all employee performance directly Signup and view all the answers

Who is primarily responsible for overseeing compliance with freedom of information laws?

Chief Data Officer (CDO) Signup and view all the answers

What organizational element does the information governance steering committee NOT address?

Marketing strategies for data products Signup and view all the answers

What is a primary purpose of integrating AI/ML into enabling technology for Information Governance?

To identify and classify content automatically Signup and view all the answers

What is the role of Backup technology in Information Governance?

To recover data from accidental deletion or system failure Signup and view all the answers

Which of the following features is NOT typically included in records management capabilities?

Expense tracking for IT infrastructure Signup and view all the answers

What is the primary goal of conducting an annual assessment in an Information Governance program?

To identify areas needing improvement Signup and view all the answers

Which of the following best describes the Information Governance Maturity Model by ARMA?

A model for evaluating the maturity of IG programs Signup and view all the answers

Which self-assessment level focuses primarily on minimum/basic requirements based on legislation?

Level 1 Signup and view all the answers

Which question is part of the Level 2 Advanced requirements in the self-assessment tool?

Is there ongoing training provided to staff? Signup and view all the answers

What is a benefit of having legal case management features in an Information Governance program?

It facilitates responding to e-discovery requests Signup and view all the answers

What aspect of Information Governance does the Health Information and Quality Authority focus on?

Improvement of healthcare and social services Signup and view all the answers

What is a potential challenge smaller organizations may face regarding Information Governance?

Developing a comprehensive IG program Signup and view all the answers

What is the primary purpose of the policy statement in an information governance strategy?

To outline the objectives of the information governance initiatives Signup and view all the answers

Which principle is NOT typically reflected in Information Governance initiatives?

Market competition Signup and view all the answers

Which of the following legislation is considered critical in the EU context for data protection?

General Data Protection Regulation (GDPR) Signup and view all the answers

What is the recommended approach for identifying best practices in Information Governance?

Primarily through internal data analysis and performance baselines Signup and view all the answers

What group is responsible for preparing a report based on the annual assessment of IG initiatives?

IG Steering Committee Signup and view all the answers

What is the primary purpose of the scope statement in an information governance strategy?

To outline the specific components and standards of the strategy. Signup and view all the answers

Which of the following best describes the role of attachments and appendices in the IG policy document?

To include related policies and procedures relevant to the IG strategy Signup and view all the answers

Which type of strategy is essential for effective unified governance in an IG strategy?

Technology strategy Signup and view all the answers

Which section explicitly outlines the responsibilities of individuals within the organization concerning information governance?

Responsibilities Signup and view all the answers

The introduction of an information governance strategy asserts which of the following?

The importance of information as an essential asset. Signup and view all the answers

What is the primary focus of the auditing and monitoring criteria outlined in the IG policy?

Compliance with the strategic objectives Signup and view all the answers

Which of the following best describes the goals section of an Information Governance Strategy?

It outlines the overarching goals of IG and methods to achieve them. Signup and view all the answers

What is a key aspect of the implementation and dissemination section of the IG policy?

Specifying how the policy document will be distributed Signup and view all the answers

What is the role of an improvement plan in the context of IG initiatives?

To identify and address areas needing improvement Signup and view all the answers

What components are included in the information governance strategic policy as outlined?

Governing legislation, foundational principles, and best practices. Signup and view all the answers

In what way does the conclusion of the information governance strategy reinforce its importance?

By emphasizing on risk reduction and effective management. Signup and view all the answers

What does the strategic objectives section provide for the information governance strategy?

Requirements, plan of action, and monitoring methods. Signup and view all the answers

Which aspect is not covered in the methods to achieve effective information governance?

Establishing a clear communications plan. Signup and view all the answers

What is the key focus of the 'Key Strategic Areas' section in the information governance strategy?

Explaining the roles of the IG Steering Committee and subgroups. Signup and view all the answers

What type of plan does the IG plan create for action implementation?

A brief list format with specific task dates. Signup and view all the answers

Which of the following best defines records management according to ISO 15489-1:2016?

The systematic control of information creation and maintenance. Signup and view all the answers

What is a primary goal of information governance as stated by ISO 24143:2022?

To enhance support for achieving business outcomes through governed information assets. Signup and view all the answers

How many questions are included in the Information Governance Professional (IGP) certification exam?

140 questions to be answered within 3 hours. Signup and view all the answers

What role does the Information Governance Reference Model serve in an organization?

It creates a unified approach for governance requiring stakeholder collaboration. Signup and view all the answers

Which of the following is NOT mentioned as a benefit of Information Governance?

Increased regulatory burdens. Signup and view all the answers

What certification was introduced by ARMA to recognize competencies in information governance?

Information Governance Professional (IGP). Signup and view all the answers

What does the Information Governance Maturity Model provide?

A clear understanding of how information governance functions. Signup and view all the answers

What area is NOT included in the exam content for the information governance certification program mentioned?

Healthcare regulations. Signup and view all the answers

Which statement best reflects the role of records in the perspective of records managers?

Records should be disposed of when they are no longer useful. Signup and view all the answers

Which organization provided a certification program specific to information governance in 2020?

Certified Information Governance Officers Association. Signup and view all the answers

What is the primary focus of Privacy in the context of information governance?

Safeguarding employee and customer data Signup and view all the answers

Which role specifically handles compliance with data protection regulations such as GDPR or HIPAA?

Chief Privacy Officer Signup and view all the answers

What does GRC stand for within the context of information governance?

Governance, Risk, and Compliance Signup and view all the answers

What is the role of Records and Information Management (RIM) in an organization?

To ensure regulatory and retention compliance Signup and view all the answers

Which individual is NOT typically part of the C-suite regarding information governance?

Chief Risk Analyst Signup and view all the answers

In information governance, how is Risk defined?

As the continuous process of identifying information risks Signup and view all the answers

How does organizational governance intersect with the responsibilities of the board of directors?

By directing strategic management strategies and major decisions Signup and view all the answers

Which of the following best describes the importance of cooperation in information governance?

It promotes collaboration among various governance stakeholders Signup and view all the answers

What role does legal play in the information governance framework?

It informs when to initiate holds and e-discovery processes Signup and view all the answers

Which technological aspect is increasingly included in governance discussions as per the information governance framework?

Blockchain distributed ledger technology Signup and view all the answers

What dual focus do security and privacy have in the Information Governance Reference Model?

Protecting individuals while securing organizational assets Signup and view all the answers

What is the primary function of Governance, Risk, and Compliance (GRC) in an organization?

To align IT with business goals and manage risks Signup and view all the answers

Which role is increasingly being added to the C-suite to protect individual and customer data?

Chief Privacy Officer Signup and view all the answers

What significant responsibility does legal have in an information governance framework?

Notifying IT of potential lawsuits and e-discovery requirements Signup and view all the answers

In what way does Records Information Management (RIM) assist organizations?

By providing guidance on retention and disposition of records Signup and view all the answers

What is a primary concern of risk management within the Information Governance framework?

Identifying information risks and implementing mitigation plans Signup and view all the answers

Which aspect of corporate governance involves oversight of financial reporting?

Board of Directors Signup and view all the answers

What is a critical focus of privacy in an information governance model?

Protecting employee and customer data from unauthorized access Signup and view all the answers

What is an essential characteristic of the Information Governance Reference Model (IGRM)?

It illustrates a unified governance approach among various stakeholders Signup and view all the answers

What is the primary purpose of the introduction section in an Information Governance strategy?

To argue for information as a critical asset Signup and view all the answers

Which section of the Information Governance strategy outlines the methods to achieve effective information governance?

Goals Section Signup and view all the answers

What crucial information does the Scope Statement provide in an Information Governance strategy?

The annual improvement plan for information governance Signup and view all the answers

In which component of the Information Governance Strategic Policy is the rationale for the policy discussed?

Introduction Signup and view all the answers

What is typically included in the responsibilities section of an Information Governance strategy?

Individual roles such as IG Manager and senior managers Signup and view all the answers

Which of the following best describes what should be included after the Goals Section in an Information Governance strategy?

Strategic Objectives with plans for action Signup and view all the answers

What is the significance of the Conclusion section in an Information Governance strategy?

To summarize the key components of the strategy and policy Signup and view all the answers

What is the primary focus of the strategic objectives within an Information Governance strategy?

To establish monitoring and assessment methods Signup and view all the answers

What type of policies are suggested for approval under the Information Governance plan?

Information security and risk management policies Signup and view all the answers

Which section explicitly addresses the role of the IG Steering Committee?

Key Strategic Areas Signup and view all the answers

What must organizations establish in order to identify best practices for Information Governance?

Performance baselines from data analysis Signup and view all the answers

Which legislation is specifically aimed at ensuring data protection within the European Union?

General Data Protection Regulation Signup and view all the answers

What role does the IG Steering Committee play regarding the assessment of IG initiatives?

Preparation of reports for the IG Board Signup and view all the answers

Which aspect is fundamentally connected to the overall responsibility for the IG policy document?

The IG Steering Committee Signup and view all the answers

In the context of IG initiatives, what does the term 'auditing and monitoring criteria' primarily refer to?

Legal compliance and assessment methods Signup and view all the answers

Which strategy is essential for ensuring effective unified governance within an Information Governance (IG) strategy?

A technology strategy covering various IT services Signup and view all the answers

What is the purpose of an annual assessment in the context of Information Governance?

To identify areas needing improvement Signup and view all the answers

Which principle is essential for the formulation of Information Governance initiatives?

Openness and transparency Signup and view all the answers

What must be clearly defined in the implementation and dissemination section of the IG policy?

Methods of policy dissemination Signup and view all the answers

What type of policies might be included as attachments or appendices in the IG policy document?

Data protection and mobile computing policies Signup and view all the answers

What capability should records management possess to handle content effectively?

Allow storage outside of the production system Signup and view all the answers

What is a key component of legal case management in Information Governance?

Creating processes for responding to e-discovery Signup and view all the answers

What is a significant liability for board members due to the Sarbanes-Oxley Act?

They may face personal financial penalties Signup and view all the answers

What annual activity is essential for an Information Governance policy?

Identifying areas needing improvement Signup and view all the answers

Which of the following data types is not defined as 'dark data'?

Structured data stored in databases Signup and view all the answers

Which of the following principles is central to ARMA’s approach to Information Governance?

Continuous improvement of records management programs Signup and view all the answers

How does public sector governance promote accountability?

Through adequate management and supervision Signup and view all the answers

What distinguishes the two levels of assessment in the Information Governance Self-Assessment Tool?

One emphasizes minimum requirements, while the other stresses advanced organization-wide standards Signup and view all the answers

What is the primary focus of a Chief Data Officer's (CDO) role?

Increasing the efficiency of the organizational information ecosystem Signup and view all the answers

What significant role did Paul M. Wester Jr. assume in 2010?

Chief Records Officer for NARA Signup and view all the answers

What aspect of data protection is critical for portable electronic devices under Information Governance?

Password protection and encryption Signup and view all the answers

What is a common focus in self-assessment tools according to Health Information and Quality Authority?

Monitoring compliance with governance policies Signup and view all the answers

Which of the following accurately describes the responsibilities of the Chief Records Officer (CRO)?

Appraising Federal records and establishing regulations Signup and view all the answers

What is one of the key objectives of the transparency initiatives in public sector governance?

Promoting informed citizenry Signup and view all the answers

Which of the following best defines a challenge faced by smaller organizations regarding Information Governance?

Insufficient capacity to develop comprehensive IG programs Signup and view all the answers

Which C-level role was introduced to federal agencies in 2024 to manage AI initiatives?

Chief Artificial Intelligence Officer (CAIO) Signup and view all the answers

What type of retention management is essential in records management capabilities?

Event-based and time-based retention Signup and view all the answers

C-level managers can include various titles. Which of the following is NOT considered a C-level position?

Chief Financial Analyst (CFA) Signup and view all the answers

What is a critical aspect of accountability in corporate governance?

Providing an account of actions to stakeholders Signup and view all the answers

What is a primary responsibility of a Chief Privacy Officer (CPO)?

Developing policies to protect employee and customer data Signup and view all the answers

Which role has the responsibility to ensure adherence to information security standards like ISO/IEC 27000?

Chief Information Security Officer (CISO) Signup and view all the answers

Which essential function is NOT typically performed by information governance steering committees?

Directly overseeing daily operational tasks within the IT department Signup and view all the answers

In terms of information governance, what is the primary focus of Information Assurance (IA)?

Protecting information systems while ensuring their availability Signup and view all the answers

Which of the following describes a common structure of an information governance strategy document?

Introduction, scope statement, conclusion Signup and view all the answers

Which role is accountable for overseeing information governance across the entire organization?

Chief Executive Officer (CEO) Signup and view all the answers

What is a key responsibility of the Chief AI Officer (CAIO)?

Setting the organization’s overall AI strategy Signup and view all the answers

Which aspect is likely included in the duties of an information governance manager?

Developing and implementing information governance initiatives Signup and view all the answers

What is a significant benefit of establishing an information governance steering committee?

Facilitating collaboration across different functional areas Signup and view all the answers

What key outcome is expected from the introduction section of an information governance strategy?

Definition of the scope and objectives related to information management Signup and view all the answers

Which of the following best defines the role of records management in the context of information governance?

Efficiently controlling the creation, receipt, and disposition of all records. Signup and view all the answers

What differentiates the Information Governance Professional (IGP) certification from other certifications?

It is based on the ISO/IEC 17024:2012 standard for conforming bodies. Signup and view all the answers

According to the Information Governance Reference Model, what is a key component for developing an IG program?

Collaboration among diverse stakeholders including IT and Legal. Signup and view all the answers

Which statement best reflects the emphasis of information governance as defined by ISO 24143:2022?

Establishing a strategic framework for managing information assets organization-wide. Signup and view all the answers

What is the primary challenge posed by dark data within organizations?

It cannot be easily managed due to its undocumented nature. Signup and view all the answers

Which benefit of implementing an information governance strategy is least likely to occur?

Increased risk associated with information handling. Signup and view all the answers

What aspect of the Generally Accepted Recordkeeping Principles® is crucial for information governance?

Identifying the key characteristics that underpin effective governance. Signup and view all the answers

What is highlighted as a necessity for professionals in the recordkeeping field?

Adapting to the transition from physical to mixed record management. Signup and view all the answers

Which area is NOT typically assessed in the information governance certification exams?

Content marketing strategies. Signup and view all the answers

Which of the following best describes the primary focus of information governance?

Controlling and utilizing information as a valuable organizational asset. Signup and view all the answers

What is emphasized as a significant change necessitating the implementation of an information governance strategy?

Growth of electronic records and the emphasis on e-discovery Signup and view all the answers

Which segment was separated into its own category in the most recent version of the Information Governance Reference Model?

Legal and Risk Signup and view all the answers

What is a primary characteristic of the Information Governance Reference Model?

It promotes cross-functional dialogue and collaboration. Signup and view all the answers

Which of the following best describes the Records Lifecycle within the Information Governance Reference Model?

It is at the core, supporting the keystone of information governance. Signup and view all the answers

What primary goal does a records management program share with information governance?

Ensuring legal compliance and defensible disposal Signup and view all the answers

What is a key implication of the stakeholder involvement in establishing an information governance strategy?

It necessitates the inclusion of various expertise from across the organization. Signup and view all the answers

What approach is advised when utilizing the Information Governance Reference Model?

Begin with the central information and then identify involved stakeholders. Signup and view all the answers

Which statement best reflects the nature of the Information Governance Reference Model as highlighted in the content?

It functions as a responsibility model, not a lifecycle model. Signup and view all the answers

Study Notes

Information Governance Overview

Information governance is essential for managing electronically stored information (ESI), particularly unstructured records.
Key goals include legal compliance and defensible disposal, involving collective responsibility across the organization.

Information Governance Reference Model (IGRM)

IGRM promotes collaboration among stakeholders from various sectors, including Business, Privacy, Security, IT, Records Information Management (RIM), Risk, and Legal.
The model distinguishes segments for Legal and Risk, and Privacy and Security, enhancing clarity in roles.
RIM is positioned as the keystone of Information Governance, ensuring regulatory compliance and effective records management.

Stakeholder Roles

Business Units: Aim to profit and provide customer service, relying on IT for information management.
Information Technology (IT): Works to enhance efficiency in managing data.
Security: Ensures data protection through Chief Information Security Officers (CISOs) now common in C-suites.
Privacy: Focuses on policies to protect employee and customer data; Chief Privacy Officers (CPOs) are increasingly being employed.
Risk Management: Involves ongoing identification of information risks, integrating Governance, Risk, and Compliance (GRC) frameworks.

Governance Responsibilities

Legal: Alerts IT and Records Management about litigation risks and e-discovery holds, ensuring compliance with legal requirements.
Records management assists various units with retention and disposal guidance.
C-level executives play pivotal roles in overseeing information governance across organizations.

Corporate Governance

Governed by the board of directors, responsible for major strategic decisions and accountability to shareholders.
Sarbanes-Oxley Act of 2002: Ensures directors have fiduciary duties, increasing personal liability risks for board members.

Public Sector Governance

Focuses on transparency and accountability, mandating governments to report actions akin to corporate financial disclosures.

C-Level Management in Governance

Titles like Chief Information Officer (CIO), Chief Data Officer (CDO), and Chief Records Officer (CRO) manage information governance aspects.
Recent trends include designating roles such as Chief Artificial Intelligence Officer (CAIO) to oversee AI strategy across agencies.

Information Governance Steering Committee

Formed to create and execute strategic plans, advising on information management related to quality, security, and access.
Duties include managing risks associated with information systems and ensuring compliance with legal standards.

Formulating an Information Governance Strategy

Common elements for an effective strategy include an introduction, purpose statement, goals, responsibilities, and improvements.
A well-defined IG plan should include action steps with timelines for accountability and compliance requirements.

Information Governance Strategic Policy

Comprises sections detailing foundational principles, compliance legislation, best practices, and assessment criteria for effective implementation.
Best practices may include adherence to ISO standards for information security and monitoring performance metrics to drive improvements.

Continuous Improvement and Monitoring

Successful implementation of IG initiatives requires annual assessments and action plans based on identified weaknesses.
Ongoing auditing ensures adherence to established governance policies and objectives.### Implementation and Dissemination
The policy document can be disseminated via the Internet, Intranet, or collaborative workspaces like SharePoint.
Effective date for implementation must be clearly specified.

Responsibility for Document

The IG Steering Committee holds overall responsibility for the document's content and implementation.

Attachments and Appendices

Attachments may include related policies such as data protection, mobile computing, social media, and records retention policies.

Technology Strategy

A comprehensive IG strategy should encompass both centralized IT services and specific business unit software solutions covering in-house systems and third-party cloud solutions.
Essential enabling technologies include:
- AI/ML for content classification and management.
- Backup and archiving technologies for data recovery and management of inactive content.
- Records management capabilities for effective content storage and retention policies.
- Legal case management features for e-discovery and legal search processes.

Annual Assessments

Conduct annual evaluations to identify areas needing improvement and develop an action plan for necessary changes.

Assessment Tools and Services

Various tools are available to assist the IG steering committee in measuring compliance with established norms.
Tools can be generic or industry-specific.

Information Governance Assessment

Organizations often follow ARMA’s eight principles for enhancing their records management and information governance (IG) programs.
ARMA offers a Maturity Implementation Model for assessing IG program effectiveness.

Self-Assessment Tools

The Health Information and Quality Authority in Ireland provides self-assessment tools to identify areas needing urgent improvement in healthcare governance.
Two assessment levels include minimum/basic requirements and advanced requirements for organizational compliance.

Self-Assessment Questions

Basic questions may cover overarching governance frameworks, data access controls, and encryption for portable devices.
Advanced questions focus on governance integration in management meetings, compliance monitoring, record audits, and breach management plans.

IG Program Development

Larger enterprises and government agencies tend to invest more heavily compared to smaller organizations, which may not have the capacity for extensive IG programs yet still must ensure compliance with regulations.

Certified Information Governance Professional (IGP)

Continuous education is crucial in the records profession, and ARMA introduced the IGP certification in 2013, acknowledging professionals' competencies in IG.
Certification involves passing a rigorous 140-question exam.

Information Governance Certification

The Certified Information Governance Officers Association introduced an additional certification in 2020, conforming to ISO standards and focusing on various IG-related fields.

Records Management and Information Governance

ISO 15489-1:2016 defines records management as the systematic control of record creation and disposition, emphasizing efficient management of information as records.
According to ISO 24143:2022, information governance serves as a strategic framework aligning information assets with business outcomes and risk management.

Information Governance Reference Model

This model aids in planning IG programs, requiring collaboration among stakeholders, including Business Units, IT, Security, and Legal.
Benefits of IG include risk reduction, improved transparency, and more efficient information cycles.

Recordkeeping Principles and Models

ARMA has developed three essential tools:
- Generally Accepted Recordkeeping Principles® for identifying critical governance hallmarks.
- Information Governance Maturity Model for assessing the status of current recordkeeping practices.
- Information Governance Implementation Model for third-party or self-assessment.

Professional Development

Pursuing certifications such as IGP or CIGO can enhance professional credibility in information governance. Some professionals may choose to earn both certifications for broader recognition.