Informal Reports and Their Organization

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Questions and Answers

Reports in today's business environment range widely in length and purpose, help organizations sift through data and make decisions, and _____.

  • are nevertheless becoming obsolete
  • can be delivered orally or digitally (correct)
  • should never be stored on cloud servers off-site for security purposes
  • are used strictly for providing information

Reports that present data without analysis or recommendations are _____.

  • analytical reports
  • cost-benefit analysis reports
  • justification reports
  • informational reports (correct)

Which of the following should be written as an informational report?

  • A feasibility study addressing possible tuition reimbursement for employees
  • A comparison of five handheld communication devices that your company might purchase
  • A recommendation from the Information Technology Department that your company install a wireless network
  • A summary of information presented at a recent conference for technical writers (correct)

Reports that provide data or findings with analyses and conclusions are _____.

<p>analytical reports (C)</p> Signup and view all the answers

Which of the following reports is an example of an analytical report?

<p>A report recommending an antiterrorism security system for mass transit (C)</p> Signup and view all the answers

E-mail, PDF files, and PowerPoint sides are all examples of digital means of submitting reports.

<p>True (A)</p> Signup and view all the answers

Based on their function, business reports typically fall into one of two categories: instructional or persuasive.

<p>False (B)</p> Signup and view all the answers

An informational report presents data without analysis and recommendations.

<p>True (A)</p> Signup and view all the answers

The direct organizational strategy presents the purpose for writing near the beginning of a report.

<p>True (A)</p> Signup and view all the answers

Reports should be organized using the direct strategy when the readers are informed or supportive of the topic.

<p>True (A)</p> Signup and view all the answers

Analytical reports should always follow the indirect organizational strategy.

<p>False (B)</p> Signup and view all the answers

Although you may organize analytical reports indirectly, you may also organize them directly, especially when readers are supportive of or are familiar with the topic.

<p>True (A)</p> Signup and view all the answers

To show your respect for the reader, reports should always be written using a formal style.

<p>False (B)</p> Signup and view all the answers

What type of statement is crucial in defining the focus of a report?

<p>Purpose (D)</p> Signup and view all the answers

Chronological organization arranges ideas by order of importance.

<p>False (B)</p> Signup and view all the answers

What organizational pattern should be used for 'before and after' scenarios?

<p>Compare/Contrast</p> Signup and view all the answers

Primary research data can be defined as ______.

<p>information gathered firsthand through direct investigation or observation</p> Signup and view all the answers

How should Tyler organize his report on GlobalCom, Inc.'s market share of cell phone subscriptions?

<p>Geographically with sections for each region (A)</p> Signup and view all the answers

Reviewing a report's mechanics before submission includes checking for content accuracy.

<p>False (B)</p> Signup and view all the answers

Match the following organizational patterns with their descriptions:

<p>Chronological = Arranged by time Compare/Contrast = Highlights similarities and differences Geographical = Sections based on location Functional = Organized by type or function</p> Signup and view all the answers

What is the primary purpose of writing a purpose statement in formal reports?

<p>To define the focus and direction of the report</p> Signup and view all the answers

Which statement is true regarding the use of first-person pronouns in reports?

<p>They are acceptable in informal reports. (D)</p> Signup and view all the answers

The memo format is only suitable for long formal reports.

<p>False (B)</p> Signup and view all the answers

What type of report format is most effective for visually displaying complex information?

<p>Infographics</p> Signup and view all the answers

The ________ format is appropriate for longer, more formal reports.

<p>manuscript</p> Signup and view all the answers

When creating talking headings, what is the recommended approach?

<p>Write a few paragraphs first. (A)</p> Signup and view all the answers

Reports should only be written in a formal style to show respect for the reader.

<p>False (B)</p> Signup and view all the answers

Match the report formats with their typical usage:

<p>Infographics = Visual representation of data Memo = Short informal reports Manuscript = Longer formal reports Discussion of Findings = Functional heading example</p> Signup and view all the answers

The report format relies on its intended audience, length, topic, and ________.

<p>purpose</p> Signup and view all the answers

What is the primary purpose of an executive summary?

<p>To summarize key points for management (B)</p> Signup and view all the answers

An effective summary should include specific examples from the original document.

<p>False (B)</p> Signup and view all the answers

Most formal report writers primarily use primary sources for their research.

<p>False (B)</p> Signup and view all the answers

What percentage should a summary ideally condense a report by?

<p>85 to 90 percent</p> Signup and view all the answers

When organizing a report that discusses customer complaints, which order should be used?

<p>Chronological order (A)</p> Signup and view all the answers

A report summarizing a lengthy government document for a specific audience is called a __________.

<p>summary</p> Signup and view all the answers

What is the primary purpose of using direct quotations in reports?

<p>To provide objective data and establish severity (C)</p> Signup and view all the answers

Which guideline is essential when preparing a summary report?

<p>Include the main idea and source of the document. (B)</p> Signup and view all the answers

What type of data results from firsthand experience and observation?

<p>Primary data</p> Signup and view all the answers

Analytical reports are mostly intended for external audiences.

<p>False (B)</p> Signup and view all the answers

All intellectual property should be assumed as copyrighted.

<p>True (A)</p> Signup and view all the answers

Secondary data are easier and cheaper to develop than _____ data.

<p>primary</p> Signup and view all the answers

Print resources are no longer considered credible sources for business reports.

<p>False (B)</p> Signup and view all the answers

What should meeting minutes include as part of their formal documentation?

<p>Name and signature of the person recording the minutes</p> Signup and view all the answers

What visual aid is most frequently used in reports?

<p>Table</p> Signup and view all the answers

Using graphics in reports helps simplify complex ideas, emphasize key data, and ______.

<p>make key information easier to remember</p> Signup and view all the answers

Why is it important to look for the sponsor of a Web page?

<p>To assess its authority and credibility (C)</p> Signup and view all the answers

Match the following types of data with their descriptions:

<p>Primary Data = Firsthand experience and observation Secondary Data = Information compiled from primary sources Database = Digital collection of information accessible by devices Formal Report = A structured document that presents findings</p> Signup and view all the answers

Which visual aid is recommended for showing changes over time?

<p>Line chart (B)</p> Signup and view all the answers

Databases only provide bibliographic information and no full-text documents.

<p>False (B)</p> Signup and view all the answers

Pie charts are the best way to demonstrate a procedure.

<p>False (B)</p> Signup and view all the answers

Match the following types of visual aids with their primary usage:

<p>Table = Presenting quantitative or verbal information Flowchart = Explaining procedures Line chart = Showing trends over time Pie chart = Displaying proportions</p> Signup and view all the answers

What is a common characteristic of well-constructed graphics in reports?

<p>They enhance the understanding of presented data (C)</p> Signup and view all the answers

What is the main purpose of a feasibility report?

<p>To advise on a decision immediately in the opening (D)</p> Signup and view all the answers

Yardstick reports analyze a single solution against pre-established criteria.

<p>False (B)</p> Signup and view all the answers

What type of report presents data along with analysis and recommendations?

<p>Analytical report</p> Signup and view all the answers

Business reports can typically be categorized as _____ and analytical.

<p>informational</p> Signup and view all the answers

When should the direct organizational strategy be used in reports?

<p>When readers are informed or supportive of the topic (A)</p> Signup and view all the answers

An informational report includes analysis and recommendations.

<p>False (B)</p> Signup and view all the answers

Match the type of report with their characteristics:

<p>Informational Report = Data presented without analysis Yardstick Report = Comparison of multiple solutions Feasibility Report = Decision advice with background information Analytical Report = Presents data with analysis and recommendations</p> Signup and view all the answers

E-mail, PDF files, and PowerPoint slides are all forms of submitting _____ reports.

<p>digital</p> Signup and view all the answers

What distinguishes an analytical report from an informational report?

<p>Analytical reports emphasize reasoning and conclusions. (D)</p> Signup and view all the answers

Which term is often used interchangeably with justification or recommendation reports?

<p>Internal proposals (D)</p> Signup and view all the answers

When presenting a recommendation in a report where the audience is likely to be agreeable, what is the suggested order of ideas?

<p>Identify the problem, announce the recommendation, explain, and provide action. (B)</p> Signup and view all the answers

If you are tasked with presenting your research on the best copier options, which report would you write?

<p>Justification/recommendation report (D)</p> Signup and view all the answers

Which type of report assesses the feasibility of proceeding with a plan, such as employing an external accounting firm?

<p>Feasibility report (C)</p> Signup and view all the answers

In which type of report should the decision be announced immediately in the opening?

<p>Summary report (C)</p> Signup and view all the answers

Which organization pattern is recommended for presenting justification or recommendations in reports?

<p>Direct strategy (D)</p> Signup and view all the answers

Why would primary research data be preferred in report writing?

<p>It reflects firsthand experience and observation. (C)</p> Signup and view all the answers

What is the main purpose of using direct quotations in a piece of writing?

<p>To duplicate exact wording before criticizing an idea (C)</p> Signup and view all the answers

Which guideline is crucial to follow to avoid issues with direct quotations?

<p>Summarize the direct quotation after presenting it (C)</p> Signup and view all the answers

When using a long quotation, what is an effective strategy to employ?

<p>Summarize and introduce it in your own words (A)</p> Signup and view all the answers

What should you assume regarding intellectual property rights to avoid copyright infringement?

<p>All intellectual property is copyrighted unless stated otherwise (C)</p> Signup and view all the answers

Why are graphics important in business reports?

<p>Readers understand visuals quicker than written information (B)</p> Signup and view all the answers

What section of a report is deemed most important to the reader?

<p>Conclusions and Recommendations (D)</p> Signup and view all the answers

What is a recommended practice when incorporating direct quotations?

<p>Introduce quotations with a summary to provide context (A)</p> Signup and view all the answers

What effect might result from overusing direct quotations in a report?

<p>It might lead readers to think you have few original ideas (C)</p> Signup and view all the answers

How should sources be arranged in the bibliographic section of a report?

<p>Alphabetically (B)</p> Signup and view all the answers

In which sections of a proposal should the project completion date typically be mentioned?

<p>Proposal, Plan, and Schedule, and Conclusion and Authorization (C)</p> Signup and view all the answers

What action can help resolve issues related to copyright while using third-party content?

<p>Requesting permission from the copyright owner (D)</p> Signup and view all the answers

What does RFP stand for in a business context?

<p>Request for Proposal (D)</p> Signup and view all the answers

What distinguishes a formal report from a formal proposal?

<p>A formal report presents thorough investigation and analysis. (C)</p> Signup and view all the answers

What is a key characteristic of informational reports?

<p>They provide nonsensitive data without analysis. (B)</p> Signup and view all the answers

Why is it beneficial to prepare a written purpose statement for a report?

<p>It provides a standard that keeps the project on target. (A)</p> Signup and view all the answers

What type of data is primarily derived from firsthand experience?

<p>Primary data (A)</p> Signup and view all the answers

Which statement best describes the audience for most informational reports?

<p>An audience that is neutral or receptive to the report's content. (D)</p> Signup and view all the answers

What should Kendra do first when writing her conference report?

<p>Identify the event at the beginning of her report. (C)</p> Signup and view all the answers

What is the main purpose of using graphs and other visual aids in reports?

<p>To condense information into simpler formats. (C)</p> Signup and view all the answers

Which type of report specifically provides updates on the status of a project?

<p>A progress report (A)</p> Signup and view all the answers

In which scenario might a progress report be necessary?

<p>For assessing the work of a committee preparing for an open house. (C)</p> Signup and view all the answers

What is a recommended approach when organizing a trip or conference report?

<p>Utilize headings and bullet points to enhance readability. (D)</p> Signup and view all the answers

What should be included in a progress report to ensure it is informative?

<p>A summary of key topics and status updates. (C)</p> Signup and view all the answers

Which of the following best represents the structure of an effective progress report?

<p>Summary of key issues, progress made, upcoming tasks. (D)</p> Signup and view all the answers

What should you assume about all intellectual property created after 1989?

<p>It is likely under copyright protection. (D)</p> Signup and view all the answers

Which visual aid is most effective for presenting numerical data in a systematic format?

<p>Table (D)</p> Signup and view all the answers

Why are pie charts considered inappropriate for demonstrating procedures?

<p>They show percentages rather than steps. (C)</p> Signup and view all the answers

Which type of chart should be used to effectively display changes over time?

<p>Line chart (A)</p> Signup and view all the answers

In what scenario should graphics be utilized in reports with complex data?

<p>To enhance understanding and retention of key data (A)</p> Signup and view all the answers

What feature characterizes the major advantage of line charts?

<p>They depict changes occurring over periods. (D)</p> Signup and view all the answers

What is a significant guideline to follow when paraphrasing text?

<p>Read the original and write a new version from memory (D)</p> Signup and view all the answers

What is the main benefit of using flowcharts in reports?

<p>They simplify and clarify procedures. (B)</p> Signup and view all the answers

Which advice about using color in graphics is recommended?

<p>Restrict the use of color to avoid distractions. (A)</p> Signup and view all the answers

What is typically included after the table of contents in a formal report?

<p>Executive summary (C)</p> Signup and view all the answers

What purpose does a letter or memo of transmittal serve?

<p>To announce the topic and how the report was authorized. (B)</p> Signup and view all the answers

What is an important guideline for preparing a table of contents?

<p>Include all front matter components and major headings. (B)</p> Signup and view all the answers

What is the primary focus of an executive summary in a report?

<p>To summarize the main findings and recommendations. (A)</p> Signup and view all the answers

How should major headings in a table of contents be presented?

<p>Left-aligned with leaders. (A)</p> Signup and view all the answers

What is a crucial aspect of including graphics in a report?

<p>Graphics must clearly communicate information independently. (A)</p> Signup and view all the answers

Flashcards

Informational report

Reports that present data without any analysis or recommendations.

Analytical report

Reports that present data or findings with analyses and conclusions.

Direct strategy for organization

The direct strategy is helpful when readers are informed, supportive, or eager to have results first.

Indirect strategy for organization

The indirect strategy is best when readers need persuasion or education, or might be disappointed by the findings.

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Informal writing style

An informal writing style uses first-person pronouns, contractions, active-voice verbs, short sentences, and familiar words.

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Active-voice verbs

Active-voice verbs clearly show the subject performing the action.

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Report format factors

The format of a report is governed by its length, topic, audience, and purpose.

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Letter format for reports

Letter format is suitable for short informal reports addressed outside an organization.

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Memo or email format for reports

Memo or email format works best for short informal reports staying within an organization.

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Manuscript format for reports

Manuscript format is ideal for longer, more formal reports, like the results of a lengthy study.

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Preprinted form format for reports

Preprinted forms are commonly used for repetitive data like monthly sales reports, performance appraisals, and inventories.

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Infographics for reports

Infographics are visual representations of data that are easy to share on blogs and social media.

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Functional headings

Functional headings show the sections of a report (e.g., "Findings", "Recommendations").

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Talking headings

Talking headings describe the content of a report section and provide more information to the reader.

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Understanding the problem in report writing

Before gathering data or determining format, you must define the purpose of your report.

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Sources of information for informal reports

Company records, observation, and surveys are reliable sources of factual information for informal reports.

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Problem statement in report writing

A problem statement helps clarify the task. It's further refined by developing a statement of purpose that defines the report's scope.

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Statement of purpose for a report

A statement of purpose defines the focus of the report and begins with an action verb.

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Primary data

Primary data come from firsthand experience and observation.

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Secondary data

Secondary data result from reading what others have experienced or observed and recorded.

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Company records for report data

Company records and files are great resources for investigating past performance and methods used to solve previous problems.

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Interviews for report data

Interviews are valuable sources of firsthand information, allowing deeper insights from experts.

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Informational reports purpose

Informational reports describe periodic, recurring activities, or specific events.

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Informational reports characteristics

Most informational reports are written using an informal writing style and are intended for a neutral or receptive audience.

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Trip report guidelines

For a trip, conference, or convention report, start with a summary of the main points and include headings and bullets for readability.

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Progress report

A progress report provides a detailed overview of the current status of a project.

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Meeting minutes

Meeting minutes record the key points discussed, decisions made, and actions taken.

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Executive summary

An executive summary condenses a long report, proposal, or business plan into a concise overview for management.

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Summary length

A summary should reduce a report or article by 85 to 95 percent.

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Justification/recommendation report

Justification/recommendation reports often present a solution that addresses a problem, and aim to persuade the reader to act.

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Feasibility report

A feasibility report examines the practicality and advisability of a plan of action.

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Difference between informational and analytical reports

Informational reports emphasize facts, while analytical reports emphasize reasoning and conclusions.

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What is a business report?

A business report is a formal document that examines a specific topic, presents information and analysis, and often includes conclusions and recommendations.

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Direct organizational strategy

The direct organizational strategy presents the main points (purpose, findings, etc.) near the beginning of the report, followed by supporting details.

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Indirect organizational strategy

The indirect organizational strategy starts with background information and builds towards the main points, revealing them towards the end.

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What factors determine a report's format?

The format of a report is determined by its length, topic, audience, and purpose.

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Preprinted forms for reports

Preprinted forms are often used for reports with repetitive data, like monthly sales reports or inventory lists.

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Infographics

Infographics are visually appealing charts, graphs, and diagrams that present data in an easily understandable way.

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What's the first step in writing a report?

Before collecting data or deciding on a format, you must clearly understand the purpose of your report.

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Sources for informal reports

Company records, observation, and surveys are reliable sources of fact-based information for informal reports.

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Problem statement and statement of purpose

A problem statement clarifies the issue or challenge your report addresses; a statement of purpose further outlines the report's scope and focus.

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Purpose of informational reports

Informational reports describe periodic activities (like monthly reports) or specific events (like a conference).

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Characteristics of informational reports

Informational reports are usually written using an informal style and are aimed at a neutral or receptive audience.

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Yardstick report

Yardstick reports examine different solutions to a problem by comparing them against a set of criteria.

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Purpose statement

A purpose statement clarifies the focus of your report and helps ensure you stay on track.

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Chronological organization

This organizational pattern presents information in a time-based sequence, useful for describing procedures or historical events.

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Compare/Contrast organization

This organizational pattern highlights both similarities and differences between two or more ideas.

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Spatial organization

This organizational pattern arranges information based on location, useful for reports describing physical spaces.

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Primary research data

Primary research data comes directly from the source, through firsthand experience or observation.

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Secondary research data

Secondary research data comes from analyzing information that others have gathered and recorded.

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Report mechanics

This refers to the overall appearance and structure of your report.

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Content accuracy

Checking the accuracy of the content in your report is crucial to ensure it is reliable and truthful.

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What determines a report's format?

The format of a report depends on its length, topic, audience, and purpose.

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Are contractions and pronouns okay in reports?

Informal reports can use first-person pronouns and contractions, as it makes the writing more engaging and approachable.

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When to use the manuscript format?

For longer, more formal reports, the manuscript format is the standard choice. It's usually printed on plain paper without letterhead.

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When to use the indirect strategy?

When readers need to be informed or persuaded, or may be disappointed by the findings, the indirect strategy is more effective.

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What are the problem statement and statement of purpose?

A problem statement clarifies the issue your report addresses, while the statement of purpose defines the report's scope and focus.

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What are infographics and why are they useful?

Infographics use visual representations of data to make it easy to understand and share. They offer a clear alternative to dense text.

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Value of company records in report writing?

Company records provide insights into past performance and methods used to solve problems. They serve as a good source for reports.

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When to use the memo format?

The format of a memo is suitable for short informal reports that stay within an organization. Today, most memos are sent electronically.

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What is a summary?

A summary condenses the essential points of a report, proposal, or business plan, aiming to present the core information in a concise and digestible format.

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What is an executive summary?

An executive summary serves as a concise overview of a longer report, proposal, or business plan, typically written for management or key decision-makers.

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What are meeting minutes?

Meeting minutes are a record of discussions, decisions, and actions taken during a meeting. They are valuable for tracking progress and ensuring accountability.

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What is a summary report?

A summary report condenses the key ideas and conclusions of a longer document, making it more accessible and easier to consume.

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How much should a summary condense the original document?

A summary should condense a report or article by approximately 85 to 95 percent, focusing on conveying the most important information in a concise and informative way.

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What are informational reports?

Informational reports present data or facts without interpretation or analysis, focusing on providing objective information about a topic or event.

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What are analytical reports?

Analytical reports go beyond simply presenting data; they analyze the information, draw conclusions, and sometimes offer recommendations.

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What are the guidelines for writing a summary?

A summary should be concise and specific, focusing on the main ideas and conclusions of the original document. It should include the source of the information and be written in a clear and objective style.

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Digital Report Submission

Digital methods, like email, PDF files, and PowerPoint slides, are commonly used to submit reports in today's business world.

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What is secondary data?

Secondary data is information that has already been collected and analyzed by someone else. You can access it through books, articles, websites, podcasts, and more.

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What is primary data?

Primary data comes directly from your own observations, experiences, and experiments. You gather it firsthand.

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What is chronological order?

Chronological order arranges information in a sequence according to time, like a timeline.

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What are mechanics in a business report?

A business report's mechanics are things like grammar, punctuation, and spelling. Proofreading focuses on getting these details right.

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What is a database?

A database is a digital collection of organized information, easily accessible through computers and mobile devices. Think of it like a digital library!

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Why check the sponsor of a website?

When assessing a webpage's credibility, it's important to know who is behind it. Who is sponsoring or funding the website?

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Are print resources still useful?

Print resources, such as books and journals, are still valuable for business reports, even with the abundance of online information.

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Do report writers rely on primary or secondary sources?

A report writer conducts research mostly using secondary sources, not primary. They gather information from previously published materials.

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What is paraphrasing?

Paraphrasing involves understanding the original text, then writing your own version without looking at it, avoiding direct word replacement and structure.

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Why use direct quotes?

Direct quotes are used for objective data, proving severity of a problem from experts, or reproducing exact wording before critical statements.

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Copyright protection?

Nearly all original work created after 1989 is copyrighted, even without a notice.

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What do graphics do?

Graphics simplify complexity, highlight key information, and enhance reader understanding and memory.

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Why use tables?

Tables present quantitative or verbal information in columns and rows, effectively summarizing large amounts of data.

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What do line charts show?

Line charts are great for showing change over time, revealing trends or patterns in data.

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What are pie charts used for?

Pie charts display percentages within a whole, revealing the relative proportions of a specific category.

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What do flowcharts do?

Flowcharts illustrate procedures or processes, showing steps and their order.

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Trip reports

Reports that inform readers about a business trip, conference, or convention.

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Direct Quotations in Reports

Using direct quotations effectively in reports involves understanding when and how to use them to support your arguments and avoid plagiarism.

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Avoiding Overuse of Quotations

Overuse of direct quotations can make readers think you lack original ideas. Summarize and introduce a quote before presenting it to ensure its impact.

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Handling Long Quotations

Long quotations require careful handling to avoid overwhelming readers. Summarize the main point in your own words before presenting the quote.

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Copyright Infringement

Assume that all intellectual property is copyrighted, even internet content. Request permission for use, and be aware of fair-use restrictions.

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Importance of Graphics

Graphics make reports more visually appealing and help readers understand complex information easily. They enhance memory and communication.

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Citing Sources

To avoid plagiarism, always cite sources correctly and use proper formatting, like footnotes or endnotes, for documentation.

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Tables for Summarizing Data

Tables effectively organize data in columns and rows, providing a clear visual representation of information. They enhance readability and data analysis.

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Line Charts for Showing Trends

Line charts display trends and patterns in data over time. They highlight fluctuations and growth, making it easy to visualize change.

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Graphic restraint

Incorporating graphics in a report can enhance understanding, but using too much color can be distracting.

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Letter or Memo of Transmittal

A letter or memo used to introduce a report to its recipient, often outlining the report's purpose, key findings, and recommendations.

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Table of Contents

A table of contents lists all the sections of the report, including the main body headings and subheadings, along with their corresponding page numbers.

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Flowcharts for procedures

Flowcharts use diagrams to represent a process or procedure, showing the steps involved and their order.

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Defining the problem first

Focus on understanding the problem or question your report addresses before diving into data collection or formatting decisions. This clarifies the report's purpose and helps ensure its relevance.

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Company records for informal report data

Company records, often internal documents such as financial statements, sales data, or past reports, provide valuable insights into past performance and operations.

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Graphics in reports

Use of visual aids like charts, graphs, and diagrams can simplify complex information and make it easier to comprehend and remember.

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Paraphrasing

Rephrasing a text in your own words, focusing on meaning rather than just replacing words.

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Direct Quotes

Using exact words from a source, enclosed in quotation marks, to provide objective data, emphasize expert opinions, or before critical statements.

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Tables in Reports

Tables organize quantitative or verbal information into columns and rows, summarizing large amounts of data concisely.

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Line Charts

Line charts show changes over time, revealing trends and patterns in data.

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Pie Charts

Pie charts display parts of a whole as slices, showcasing percentages and proportions.

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Flowcharts

Flowcharts visually represent procedures or processes, showing steps and their order.

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Why are conclusions and recommendations important in a report?

The conclusions and recommendations section in a report explains the significance of the findings and offers actionable suggestions. It is crucial for guiding readers to understand the implications of the research.

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What differentiates a formal report from a formal proposal?

Formal reports present the results of thorough investigations and analyses, providing in-depth information and insights for decision-making. They are structured to present detailed findings and arguments.

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What is an RFP?

A request for proposal (RFP) is a formal document that outlines the requirements for a project or service and invites potential vendors to submit proposals for consideration. It's a key tool in procurement processes.

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Where is a project completion date stated in a proposal?

A proposal's completion date should be clearly stated in the Proposal, Plan, and Schedule section, and it may also be mentioned in the Conclusion and Authorization section. This ensures transparency and helps manage expectations.

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Why is a written purpose statement helpful?

A well-written purpose statement defines the report's focus and scope, helping to keep the project on track. It guides the research and ensures that the report stays coherent.

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How should sources be alphabetized in a report?

In the bibliographic section of a report, all sources should be listed in alphabetical order to ensure consistency and allow readers to easily find the referenced materials.

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What is a yardstick report?

A yardstick report compares different solutions to a problem by measuring them against a set of predetermined criteria, making it easier to evaluate and choose the best option.

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What is a feasibility report?

A project's feasibility report assesses its practicality and advisability by analyzing its potential risks, benefits, and resources. It helps determine if the project is worth pursuing.

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Study Notes

Informal Reports

  • Reports in today's business environment cover a wide range of lengths and purposes. They aid in sifting through data to help organizations make decisions.
  • Reports are delivered orally or digitally.
  • Many reports are stored on cloud servers off-site.
  • Reports can include only information or both information and analysis/recommendations.
  • Informational reports only present data without analysis or recommendations.
  • Analytical reports present data with analysis and conclusions, perhaps recommendations.
  • Analytical reports might aim to influence readers to act or think differently.

Report Organization

  • Direct strategy is best for informed, supportive, or eager readers. Information, findings, and summary present first
  • Indirect strategy is best for readers who are not supportive or may be hostile toward report's findings.
  • Indirect strategy starts with introduction/background, followed by findings, discussion, and analysis and, lastly, conclusions and recommendations.
  • Informational reports generally follow a direct strategy; this is common for reports presenting data.
  • Reports should have appropriate heading levels.
  • Use parallel construction for clear communication within headings.
  • Keep headings short but clear, and punctuate them appropriately.
  • Reports typically should include at least one heading per page.

Report Formats and Styles

  • A good formal report will include headings, appropriate style and organization, and attention to detail
  • Informal reports can be memos, emails, or letters
  • Formal reports can also be memos, emails, or letters
  • Very formal reports may include a manuscript/written report which is more extensive
  • Informal reports can use contractions, first-person pronouns, simple sentences, and familiar words.

Primary and Secondary Data

  • Primary data are observed and recorded firsthand; these directly involve the writer.
  • Secondary data come from others' experiences/observations.

Report Types

  • Informational reports: present data without analysis or recommendations
  • Analytical reports: present data AND analysis/conclusions, sometimes recommendations
  • Justification/recommendation reports: analyze problem, discuss options, and provide recommendations
  • Feasibility reports: assess practicality of a proposal or course of action (e.g., "Will this proposal work?")
  • Yardstick reports: use consistent criteria to compare alternatives
  • Progress reports: give status updates regarding a project or task
  • Trip reports: summarize a trip or meeting, useful for sharing information among members of the same work group
  • Meeting minutes reports: record the details of a meeting (present/absent members, motions, votes taken)

Report Writing and Style

  • Reports use formal style in general, particularly if they involve official information-often with company-specific expectations for format and style
  • Contractions are often acceptable in informal reports for all audiences
  • Summaries: should be accurate, concise, and clear. They should only include essential information, omitting illustrations, examples, and any supporting reference materials. Summaries of reports should be significantly shorter than the original document

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