Podcast
Questions and Answers
Reports in today's business environment range widely in length and purpose, help organizations sift through data and make decisions, and _____.
Reports in today's business environment range widely in length and purpose, help organizations sift through data and make decisions, and _____.
- are nevertheless becoming obsolete
- can be delivered orally or digitally (correct)
- should never be stored on cloud servers off-site for security purposes
- are used strictly for providing information
Reports that present data without analysis or recommendations are _____.
Reports that present data without analysis or recommendations are _____.
- analytical reports
- cost-benefit analysis reports
- justification reports
- informational reports (correct)
Which of the following should be written as an informational report?
Which of the following should be written as an informational report?
- A feasibility study addressing possible tuition reimbursement for employees
- A comparison of five handheld communication devices that your company might purchase
- A recommendation from the Information Technology Department that your company install a wireless network
- A summary of information presented at a recent conference for technical writers (correct)
Reports that provide data or findings with analyses and conclusions are _____.
Reports that provide data or findings with analyses and conclusions are _____.
Which of the following reports is an example of an analytical report?
Which of the following reports is an example of an analytical report?
E-mail, PDF files, and PowerPoint sides are all examples of digital means of submitting reports.
E-mail, PDF files, and PowerPoint sides are all examples of digital means of submitting reports.
Based on their function, business reports typically fall into one of two categories: instructional or persuasive.
Based on their function, business reports typically fall into one of two categories: instructional or persuasive.
An informational report presents data without analysis and recommendations.
An informational report presents data without analysis and recommendations.
The direct organizational strategy presents the purpose for writing near the beginning of a report.
The direct organizational strategy presents the purpose for writing near the beginning of a report.
Reports should be organized using the direct strategy when the readers are informed or supportive of the topic.
Reports should be organized using the direct strategy when the readers are informed or supportive of the topic.
Analytical reports should always follow the indirect organizational strategy.
Analytical reports should always follow the indirect organizational strategy.
Although you may organize analytical reports indirectly, you may also organize them directly, especially when readers are supportive of or are familiar with the topic.
Although you may organize analytical reports indirectly, you may also organize them directly, especially when readers are supportive of or are familiar with the topic.
To show your respect for the reader, reports should always be written using a formal style.
To show your respect for the reader, reports should always be written using a formal style.
What type of statement is crucial in defining the focus of a report?
What type of statement is crucial in defining the focus of a report?
Chronological organization arranges ideas by order of importance.
Chronological organization arranges ideas by order of importance.
What organizational pattern should be used for 'before and after' scenarios?
What organizational pattern should be used for 'before and after' scenarios?
Primary research data can be defined as ______.
Primary research data can be defined as ______.
How should Tyler organize his report on GlobalCom, Inc.'s market share of cell phone subscriptions?
How should Tyler organize his report on GlobalCom, Inc.'s market share of cell phone subscriptions?
Reviewing a report's mechanics before submission includes checking for content accuracy.
Reviewing a report's mechanics before submission includes checking for content accuracy.
Match the following organizational patterns with their descriptions:
Match the following organizational patterns with their descriptions:
What is the primary purpose of writing a purpose statement in formal reports?
What is the primary purpose of writing a purpose statement in formal reports?
Which statement is true regarding the use of first-person pronouns in reports?
Which statement is true regarding the use of first-person pronouns in reports?
The memo format is only suitable for long formal reports.
The memo format is only suitable for long formal reports.
What type of report format is most effective for visually displaying complex information?
What type of report format is most effective for visually displaying complex information?
The ________ format is appropriate for longer, more formal reports.
The ________ format is appropriate for longer, more formal reports.
When creating talking headings, what is the recommended approach?
When creating talking headings, what is the recommended approach?
Reports should only be written in a formal style to show respect for the reader.
Reports should only be written in a formal style to show respect for the reader.
Match the report formats with their typical usage:
Match the report formats with their typical usage:
The report format relies on its intended audience, length, topic, and ________.
The report format relies on its intended audience, length, topic, and ________.
What is the primary purpose of an executive summary?
What is the primary purpose of an executive summary?
An effective summary should include specific examples from the original document.
An effective summary should include specific examples from the original document.
Most formal report writers primarily use primary sources for their research.
Most formal report writers primarily use primary sources for their research.
What percentage should a summary ideally condense a report by?
What percentage should a summary ideally condense a report by?
When organizing a report that discusses customer complaints, which order should be used?
When organizing a report that discusses customer complaints, which order should be used?
A report summarizing a lengthy government document for a specific audience is called a __________.
A report summarizing a lengthy government document for a specific audience is called a __________.
What is the primary purpose of using direct quotations in reports?
What is the primary purpose of using direct quotations in reports?
Which guideline is essential when preparing a summary report?
Which guideline is essential when preparing a summary report?
What type of data results from firsthand experience and observation?
What type of data results from firsthand experience and observation?
Analytical reports are mostly intended for external audiences.
Analytical reports are mostly intended for external audiences.
All intellectual property should be assumed as copyrighted.
All intellectual property should be assumed as copyrighted.
Secondary data are easier and cheaper to develop than _____ data.
Secondary data are easier and cheaper to develop than _____ data.
Print resources are no longer considered credible sources for business reports.
Print resources are no longer considered credible sources for business reports.
What should meeting minutes include as part of their formal documentation?
What should meeting minutes include as part of their formal documentation?
What visual aid is most frequently used in reports?
What visual aid is most frequently used in reports?
Using graphics in reports helps simplify complex ideas, emphasize key data, and ______.
Using graphics in reports helps simplify complex ideas, emphasize key data, and ______.
Why is it important to look for the sponsor of a Web page?
Why is it important to look for the sponsor of a Web page?
Match the following types of data with their descriptions:
Match the following types of data with their descriptions:
Which visual aid is recommended for showing changes over time?
Which visual aid is recommended for showing changes over time?
Databases only provide bibliographic information and no full-text documents.
Databases only provide bibliographic information and no full-text documents.
Pie charts are the best way to demonstrate a procedure.
Pie charts are the best way to demonstrate a procedure.
Match the following types of visual aids with their primary usage:
Match the following types of visual aids with their primary usage:
What is a common characteristic of well-constructed graphics in reports?
What is a common characteristic of well-constructed graphics in reports?
What is the main purpose of a feasibility report?
What is the main purpose of a feasibility report?
Yardstick reports analyze a single solution against pre-established criteria.
Yardstick reports analyze a single solution against pre-established criteria.
What type of report presents data along with analysis and recommendations?
What type of report presents data along with analysis and recommendations?
Business reports can typically be categorized as _____ and analytical.
Business reports can typically be categorized as _____ and analytical.
When should the direct organizational strategy be used in reports?
When should the direct organizational strategy be used in reports?
An informational report includes analysis and recommendations.
An informational report includes analysis and recommendations.
Match the type of report with their characteristics:
Match the type of report with their characteristics:
E-mail, PDF files, and PowerPoint slides are all forms of submitting _____ reports.
E-mail, PDF files, and PowerPoint slides are all forms of submitting _____ reports.
What distinguishes an analytical report from an informational report?
What distinguishes an analytical report from an informational report?
Which term is often used interchangeably with justification or recommendation reports?
Which term is often used interchangeably with justification or recommendation reports?
When presenting a recommendation in a report where the audience is likely to be agreeable, what is the suggested order of ideas?
When presenting a recommendation in a report where the audience is likely to be agreeable, what is the suggested order of ideas?
If you are tasked with presenting your research on the best copier options, which report would you write?
If you are tasked with presenting your research on the best copier options, which report would you write?
Which type of report assesses the feasibility of proceeding with a plan, such as employing an external accounting firm?
Which type of report assesses the feasibility of proceeding with a plan, such as employing an external accounting firm?
In which type of report should the decision be announced immediately in the opening?
In which type of report should the decision be announced immediately in the opening?
Which organization pattern is recommended for presenting justification or recommendations in reports?
Which organization pattern is recommended for presenting justification or recommendations in reports?
Why would primary research data be preferred in report writing?
Why would primary research data be preferred in report writing?
What is the main purpose of using direct quotations in a piece of writing?
What is the main purpose of using direct quotations in a piece of writing?
Which guideline is crucial to follow to avoid issues with direct quotations?
Which guideline is crucial to follow to avoid issues with direct quotations?
When using a long quotation, what is an effective strategy to employ?
When using a long quotation, what is an effective strategy to employ?
What should you assume regarding intellectual property rights to avoid copyright infringement?
What should you assume regarding intellectual property rights to avoid copyright infringement?
Why are graphics important in business reports?
Why are graphics important in business reports?
What section of a report is deemed most important to the reader?
What section of a report is deemed most important to the reader?
What is a recommended practice when incorporating direct quotations?
What is a recommended practice when incorporating direct quotations?
What effect might result from overusing direct quotations in a report?
What effect might result from overusing direct quotations in a report?
How should sources be arranged in the bibliographic section of a report?
How should sources be arranged in the bibliographic section of a report?
In which sections of a proposal should the project completion date typically be mentioned?
In which sections of a proposal should the project completion date typically be mentioned?
What action can help resolve issues related to copyright while using third-party content?
What action can help resolve issues related to copyright while using third-party content?
What does RFP stand for in a business context?
What does RFP stand for in a business context?
What distinguishes a formal report from a formal proposal?
What distinguishes a formal report from a formal proposal?
What is a key characteristic of informational reports?
What is a key characteristic of informational reports?
Why is it beneficial to prepare a written purpose statement for a report?
Why is it beneficial to prepare a written purpose statement for a report?
What type of data is primarily derived from firsthand experience?
What type of data is primarily derived from firsthand experience?
Which statement best describes the audience for most informational reports?
Which statement best describes the audience for most informational reports?
What should Kendra do first when writing her conference report?
What should Kendra do first when writing her conference report?
What is the main purpose of using graphs and other visual aids in reports?
What is the main purpose of using graphs and other visual aids in reports?
Which type of report specifically provides updates on the status of a project?
Which type of report specifically provides updates on the status of a project?
In which scenario might a progress report be necessary?
In which scenario might a progress report be necessary?
What is a recommended approach when organizing a trip or conference report?
What is a recommended approach when organizing a trip or conference report?
What should be included in a progress report to ensure it is informative?
What should be included in a progress report to ensure it is informative?
Which of the following best represents the structure of an effective progress report?
Which of the following best represents the structure of an effective progress report?
What should you assume about all intellectual property created after 1989?
What should you assume about all intellectual property created after 1989?
Which visual aid is most effective for presenting numerical data in a systematic format?
Which visual aid is most effective for presenting numerical data in a systematic format?
Why are pie charts considered inappropriate for demonstrating procedures?
Why are pie charts considered inappropriate for demonstrating procedures?
Which type of chart should be used to effectively display changes over time?
Which type of chart should be used to effectively display changes over time?
In what scenario should graphics be utilized in reports with complex data?
In what scenario should graphics be utilized in reports with complex data?
What feature characterizes the major advantage of line charts?
What feature characterizes the major advantage of line charts?
What is a significant guideline to follow when paraphrasing text?
What is a significant guideline to follow when paraphrasing text?
What is the main benefit of using flowcharts in reports?
What is the main benefit of using flowcharts in reports?
Which advice about using color in graphics is recommended?
Which advice about using color in graphics is recommended?
What is typically included after the table of contents in a formal report?
What is typically included after the table of contents in a formal report?
What purpose does a letter or memo of transmittal serve?
What purpose does a letter or memo of transmittal serve?
What is an important guideline for preparing a table of contents?
What is an important guideline for preparing a table of contents?
What is the primary focus of an executive summary in a report?
What is the primary focus of an executive summary in a report?
How should major headings in a table of contents be presented?
How should major headings in a table of contents be presented?
What is a crucial aspect of including graphics in a report?
What is a crucial aspect of including graphics in a report?
Flashcards
Informational report
Informational report
Reports that present data without any analysis or recommendations.
Analytical report
Analytical report
Reports that present data or findings with analyses and conclusions.
Direct strategy for organization
Direct strategy for organization
The direct strategy is helpful when readers are informed, supportive, or eager to have results first.
Indirect strategy for organization
Indirect strategy for organization
Signup and view all the flashcards
Informal writing style
Informal writing style
Signup and view all the flashcards
Active-voice verbs
Active-voice verbs
Signup and view all the flashcards
Report format factors
Report format factors
Signup and view all the flashcards
Letter format for reports
Letter format for reports
Signup and view all the flashcards
Memo or email format for reports
Memo or email format for reports
Signup and view all the flashcards
Manuscript format for reports
Manuscript format for reports
Signup and view all the flashcards
Preprinted form format for reports
Preprinted form format for reports
Signup and view all the flashcards
Infographics for reports
Infographics for reports
Signup and view all the flashcards
Functional headings
Functional headings
Signup and view all the flashcards
Talking headings
Talking headings
Signup and view all the flashcards
Understanding the problem in report writing
Understanding the problem in report writing
Signup and view all the flashcards
Sources of information for informal reports
Sources of information for informal reports
Signup and view all the flashcards
Problem statement in report writing
Problem statement in report writing
Signup and view all the flashcards
Statement of purpose for a report
Statement of purpose for a report
Signup and view all the flashcards
Primary data
Primary data
Signup and view all the flashcards
Secondary data
Secondary data
Signup and view all the flashcards
Company records for report data
Company records for report data
Signup and view all the flashcards
Interviews for report data
Interviews for report data
Signup and view all the flashcards
Informational reports purpose
Informational reports purpose
Signup and view all the flashcards
Informational reports characteristics
Informational reports characteristics
Signup and view all the flashcards
Trip report guidelines
Trip report guidelines
Signup and view all the flashcards
Progress report
Progress report
Signup and view all the flashcards
Meeting minutes
Meeting minutes
Signup and view all the flashcards
Executive summary
Executive summary
Signup and view all the flashcards
Summary length
Summary length
Signup and view all the flashcards
Justification/recommendation report
Justification/recommendation report
Signup and view all the flashcards
Feasibility report
Feasibility report
Signup and view all the flashcards
Difference between informational and analytical reports
Difference between informational and analytical reports
Signup and view all the flashcards
What is a business report?
What is a business report?
Signup and view all the flashcards
Direct organizational strategy
Direct organizational strategy
Signup and view all the flashcards
Indirect organizational strategy
Indirect organizational strategy
Signup and view all the flashcards
What factors determine a report's format?
What factors determine a report's format?
Signup and view all the flashcards
Preprinted forms for reports
Preprinted forms for reports
Signup and view all the flashcards
Infographics
Infographics
Signup and view all the flashcards
What's the first step in writing a report?
What's the first step in writing a report?
Signup and view all the flashcards
Sources for informal reports
Sources for informal reports
Signup and view all the flashcards
Problem statement and statement of purpose
Problem statement and statement of purpose
Signup and view all the flashcards
Purpose of informational reports
Purpose of informational reports
Signup and view all the flashcards
Characteristics of informational reports
Characteristics of informational reports
Signup and view all the flashcards
Yardstick report
Yardstick report
Signup and view all the flashcards
Purpose statement
Purpose statement
Signup and view all the flashcards
Chronological organization
Chronological organization
Signup and view all the flashcards
Compare/Contrast organization
Compare/Contrast organization
Signup and view all the flashcards
Spatial organization
Spatial organization
Signup and view all the flashcards
Primary research data
Primary research data
Signup and view all the flashcards
Secondary research data
Secondary research data
Signup and view all the flashcards
Report mechanics
Report mechanics
Signup and view all the flashcards
Content accuracy
Content accuracy
Signup and view all the flashcards
What determines a report's format?
What determines a report's format?
Signup and view all the flashcards
Are contractions and pronouns okay in reports?
Are contractions and pronouns okay in reports?
Signup and view all the flashcards
When to use the manuscript format?
When to use the manuscript format?
Signup and view all the flashcards
When to use the indirect strategy?
When to use the indirect strategy?
Signup and view all the flashcards
What are the problem statement and statement of purpose?
What are the problem statement and statement of purpose?
Signup and view all the flashcards
What are infographics and why are they useful?
What are infographics and why are they useful?
Signup and view all the flashcards
Value of company records in report writing?
Value of company records in report writing?
Signup and view all the flashcards
When to use the memo format?
When to use the memo format?
Signup and view all the flashcards
What is a summary?
What is a summary?
Signup and view all the flashcards
What is an executive summary?
What is an executive summary?
Signup and view all the flashcards
What are meeting minutes?
What are meeting minutes?
Signup and view all the flashcards
What is a summary report?
What is a summary report?
Signup and view all the flashcards
How much should a summary condense the original document?
How much should a summary condense the original document?
Signup and view all the flashcards
What are informational reports?
What are informational reports?
Signup and view all the flashcards
What are analytical reports?
What are analytical reports?
Signup and view all the flashcards
What are the guidelines for writing a summary?
What are the guidelines for writing a summary?
Signup and view all the flashcards
Digital Report Submission
Digital Report Submission
Signup and view all the flashcards
What is secondary data?
What is secondary data?
Signup and view all the flashcards
What is primary data?
What is primary data?
Signup and view all the flashcards
What is chronological order?
What is chronological order?
Signup and view all the flashcards
What are mechanics in a business report?
What are mechanics in a business report?
Signup and view all the flashcards
What is a database?
What is a database?
Signup and view all the flashcards
Why check the sponsor of a website?
Why check the sponsor of a website?
Signup and view all the flashcards
Are print resources still useful?
Are print resources still useful?
Signup and view all the flashcards
Do report writers rely on primary or secondary sources?
Do report writers rely on primary or secondary sources?
Signup and view all the flashcards
What is paraphrasing?
What is paraphrasing?
Signup and view all the flashcards
Why use direct quotes?
Why use direct quotes?
Signup and view all the flashcards
Copyright protection?
Copyright protection?
Signup and view all the flashcards
What do graphics do?
What do graphics do?
Signup and view all the flashcards
Why use tables?
Why use tables?
Signup and view all the flashcards
What do line charts show?
What do line charts show?
Signup and view all the flashcards
What are pie charts used for?
What are pie charts used for?
Signup and view all the flashcards
What do flowcharts do?
What do flowcharts do?
Signup and view all the flashcards
Trip reports
Trip reports
Signup and view all the flashcards
Direct Quotations in Reports
Direct Quotations in Reports
Signup and view all the flashcards
Avoiding Overuse of Quotations
Avoiding Overuse of Quotations
Signup and view all the flashcards
Handling Long Quotations
Handling Long Quotations
Signup and view all the flashcards
Copyright Infringement
Copyright Infringement
Signup and view all the flashcards
Importance of Graphics
Importance of Graphics
Signup and view all the flashcards
Citing Sources
Citing Sources
Signup and view all the flashcards
Tables for Summarizing Data
Tables for Summarizing Data
Signup and view all the flashcards
Line Charts for Showing Trends
Line Charts for Showing Trends
Signup and view all the flashcards
Graphic restraint
Graphic restraint
Signup and view all the flashcards
Letter or Memo of Transmittal
Letter or Memo of Transmittal
Signup and view all the flashcards
Table of Contents
Table of Contents
Signup and view all the flashcards
Flowcharts for procedures
Flowcharts for procedures
Signup and view all the flashcards
Defining the problem first
Defining the problem first
Signup and view all the flashcards
Company records for informal report data
Company records for informal report data
Signup and view all the flashcards
Graphics in reports
Graphics in reports
Signup and view all the flashcards
Paraphrasing
Paraphrasing
Signup and view all the flashcards
Direct Quotes
Direct Quotes
Signup and view all the flashcards
Tables in Reports
Tables in Reports
Signup and view all the flashcards
Line Charts
Line Charts
Signup and view all the flashcards
Pie Charts
Pie Charts
Signup and view all the flashcards
Flowcharts
Flowcharts
Signup and view all the flashcards
Why are conclusions and recommendations important in a report?
Why are conclusions and recommendations important in a report?
Signup and view all the flashcards
What differentiates a formal report from a formal proposal?
What differentiates a formal report from a formal proposal?
Signup and view all the flashcards
What is an RFP?
What is an RFP?
Signup and view all the flashcards
Where is a project completion date stated in a proposal?
Where is a project completion date stated in a proposal?
Signup and view all the flashcards
Why is a written purpose statement helpful?
Why is a written purpose statement helpful?
Signup and view all the flashcards
How should sources be alphabetized in a report?
How should sources be alphabetized in a report?
Signup and view all the flashcards
What is a yardstick report?
What is a yardstick report?
Signup and view all the flashcards
What is a feasibility report?
What is a feasibility report?
Signup and view all the flashcards
Study Notes
Informal Reports
- Reports in today's business environment cover a wide range of lengths and purposes. They aid in sifting through data to help organizations make decisions.
- Reports are delivered orally or digitally.
- Many reports are stored on cloud servers off-site.
- Reports can include only information or both information and analysis/recommendations.
- Informational reports only present data without analysis or recommendations.
- Analytical reports present data with analysis and conclusions, perhaps recommendations.
- Analytical reports might aim to influence readers to act or think differently.
Report Organization
- Direct strategy is best for informed, supportive, or eager readers. Information, findings, and summary present first
- Indirect strategy is best for readers who are not supportive or may be hostile toward report's findings.
- Indirect strategy starts with introduction/background, followed by findings, discussion, and analysis and, lastly, conclusions and recommendations.
- Informational reports generally follow a direct strategy; this is common for reports presenting data.
- Reports should have appropriate heading levels.
- Use parallel construction for clear communication within headings.
- Keep headings short but clear, and punctuate them appropriately.
- Reports typically should include at least one heading per page.
Report Formats and Styles
- A good formal report will include headings, appropriate style and organization, and attention to detail
- Informal reports can be memos, emails, or letters
- Formal reports can also be memos, emails, or letters
- Very formal reports may include a manuscript/written report which is more extensive
- Informal reports can use contractions, first-person pronouns, simple sentences, and familiar words.
Primary and Secondary Data
- Primary data are observed and recorded firsthand; these directly involve the writer.
- Secondary data come from others' experiences/observations.
Report Types
- Informational reports: present data without analysis or recommendations
- Analytical reports: present data AND analysis/conclusions, sometimes recommendations
- Justification/recommendation reports: analyze problem, discuss options, and provide recommendations
- Feasibility reports: assess practicality of a proposal or course of action (e.g., "Will this proposal work?")
- Yardstick reports: use consistent criteria to compare alternatives
- Progress reports: give status updates regarding a project or task
- Trip reports: summarize a trip or meeting, useful for sharing information among members of the same work group
- Meeting minutes reports: record the details of a meeting (present/absent members, motions, votes taken)
Report Writing and Style
- Reports use formal style in general, particularly if they involve official information-often with company-specific expectations for format and style
- Contractions are often acceptable in informal reports for all audiences
- Summaries: should be accurate, concise, and clear. They should only include essential information, omitting illustrations, examples, and any supporting reference materials. Summaries of reports should be significantly shorter than the original document
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.