17 Questions
Which of the following best describes informal communication?
It allows for more expression than formal grievances.
What role does informal communication play in relationships?
It helps in building relationships.
Which of the following best describes the relationship between verbal and non-verbal communication?
They can substitute, complement, or conflict with each other.
What is the first step in the communication process?
The sender
What is the role of feedback in the communication process?
It is necessary for completing the communication process.
What are the basic principles of communication?
They are aspects that must be considered when relaying any communication.
What is a key characteristic of communication?
It is a continuous process.
Which of the following is NOT an advantage of oral communication?
It is a permanent record of communication.
What is a key feature of verbal communication?
It involves the use of symbols with universal meanings.
Which of the following is NOT a type of verbal communication?
Body language
What is a key advantage of oral communication?
It allows for spontaneous feedback.
Which of the following statements about communication is NOT true?
Communication is a one-time event.
What was the key invention that hastened the growth of written communication?
The printing press
Which invention hastened the growth of oral communication?
The telephone
How is the growth of communication described in the text?
Rapid and exponential
What is the key role that communication plays in business management?
It is one of the root causes of a company's success
What is the main goal of studying managerial communication?
To enable students to conduct business without communication barriers
Explore the aspects of informal communication and the relationship between verbal and non-verbal communication. Learn about how gestures such as nodding and shaking the head can serve as substitutes or complements to verbal messages.
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