Industrial/Organizational Psychology Chapter VIII Quiz: Designing & Evaluating Training Systems
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Questions and Answers

What type of skill plans focus on skills used across multiple jobs?

  • Vertical Skill Plans
  • Basic Skill Plans
  • Horizontal Skill Plans (correct)
  • Depth Skill Plans
  • What type of training allows employees to choose from various programs and complete them at their own pace?

  • Apprentice Training
  • Distance Learning (correct)
  • Classroom Training
  • On-the-Job Training
  • Which method of training involves employees learning by watching how other employees perform or model a behavior?

  • Modeling (Social learning) (correct)
  • Coaching and Mentoring
  • Job Rotation
  • Apprentice Training
  • What type of training rewards employees for learning specialized skills?

    <p>Depth Skill Plans</p> Signup and view all the answers

    Which training method involves practicing interpersonal skills through role play?

    <p>Classroom Training</p> Signup and view all the answers

    What is a characteristic of Programmed Instruction that makes it effective?

    <p>Learning is self-paced</p> Signup and view all the answers

    What differentiates the various methods of research designs for evaluations?

    <p>Practicality and experimental rigor</p> Signup and view all the answers

    When is a pre-test typically taken in the context of training programs?

    <p>Before the training commences</p> Signup and view all the answers

    Which aspect determines the extent to which employees can actually use the learned material?

    <p>Application of training</p> Signup and view all the answers

    What does Content Validity evaluation involve comparing training content with?

    <p>Job requirements</p> Signup and view all the answers

    How is Business Impact determined in the context of training evaluation?

    <p>By considering whether training goals were achieved</p> Signup and view all the answers

    What is the primary focus when considering Return on Investment in training evaluation?

    <p>Cost-effectiveness of the training program</p> Signup and view all the answers

    What is the main purpose of conducting a task analysis in determining training needs?

    <p>To identify the competencies needed to perform tasks under specific conditions</p> Signup and view all the answers

    Which analysis focuses on determining which employees need training and in which specific areas?

    <p>Person Analysis</p> Signup and view all the answers

    In designing a training program, why is it important for goals and objectives to be obtainable?

    <p>To align with the time and resources allocated for training</p> Signup and view all the answers

    What is the primary focus of an organizational analysis in relation to training needs?

    <p>Identifying organizational factors that impact training effectiveness</p> Signup and view all the answers

    Why is ensuring transfer of training important in the evaluation of training results?

    <p>To determine if employees have applied what they learned on the job</p> Signup and view all the answers

    How does conducting on-the-job training differ from classroom training?

    <p>On-the-job training occurs at the workplace, while classroom training is off-site.</p> Signup and view all the answers

    Study Notes

    Determining Training Needs

    • Organizational Analysis: identify organizational factors that affect training effectiveness
    • Task Analysis: identify tasks, conditions, and competencies needed for each job
    • Person Analysis: determine which employees need training and in what areas

    Developing a Training Program

    • Establishing Goals and Objectives: must be obtainable with allocated time and resources
    • Motivating Employees: use Vertical, Horizontal, Depth, and Basic Skill Plans
    • Choose the Best Training Method: consider various methods and their suitability

    Conducting Classroom Training

    • Initial Decisions: decide on trainers, training methods, and materials
    • Preparing for Classroom Training: consider audience size, demographics, and ability
    • Delivering the Training Program: use icebreakers, presentations, case studies, and simulation exercises
    • Practicing Interpersonal Skills: through role play and behavior modeling

    Providing Training through Distance Learning

    • Programmed Instruction: self-paced, active learning, and info in small chunks
    • Computer-Based Training or Web-based Programmed Instructions: e-learning with various programs
    • Instructions: employees choose programs on-site or online and complete at their own pace

    Conducting On-The-Job Training

    • Learning by Modeling Others: employees learn by observing others
    • Learning through Job Rotation: employees perform different jobs within the organization
    • Learning through Apprentice Training: learning a valuable trade with expert guidance
    • Learning through Coaching and Mentoring: coaching takes two forms - experienced employees and professional coaches

    Ensuring Transfer of Training

    • The more similar the training situation is to the actual job situation, the more effective training will be
    • Have trainees practice the desired behavior as much as possible
    • Overlearning: practicing a task even after it has been successfully learned
    • Practice many different situations as possible

    Evaluation of Training Results

    • Evaluation Criteria: Content Validity, Employee Reactions, Employee Learning, Application of Training, Business Impact, and Return on Investment
    • Research Designs for Evaluations: practicality and experimental rigor
    • Pre-test, Training, Post-test: a simple and practical research design

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    Description

    Test your knowledge of designing and evaluating training systems in the field of Industrial and Organizational Psychology with this quiz based on Chapter VIII. Topics covered include determining training needs, developing training programs, conducting various types of training, ensuring transfer of training, and evaluating training results.

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