Podcast
Questions and Answers
What type of skill plans focus on skills used across multiple jobs?
What type of skill plans focus on skills used across multiple jobs?
- Vertical Skill Plans
- Basic Skill Plans
- Horizontal Skill Plans (correct)
- Depth Skill Plans
What type of training allows employees to choose from various programs and complete them at their own pace?
What type of training allows employees to choose from various programs and complete them at their own pace?
- Apprentice Training
- Distance Learning (correct)
- Classroom Training
- On-the-Job Training
Which method of training involves employees learning by watching how other employees perform or model a behavior?
Which method of training involves employees learning by watching how other employees perform or model a behavior?
- Modeling (Social learning) (correct)
- Coaching and Mentoring
- Job Rotation
- Apprentice Training
What type of training rewards employees for learning specialized skills?
What type of training rewards employees for learning specialized skills?
Which training method involves practicing interpersonal skills through role play?
Which training method involves practicing interpersonal skills through role play?
What is a characteristic of Programmed Instruction that makes it effective?
What is a characteristic of Programmed Instruction that makes it effective?
What differentiates the various methods of research designs for evaluations?
What differentiates the various methods of research designs for evaluations?
When is a pre-test typically taken in the context of training programs?
When is a pre-test typically taken in the context of training programs?
Which aspect determines the extent to which employees can actually use the learned material?
Which aspect determines the extent to which employees can actually use the learned material?
What does Content Validity evaluation involve comparing training content with?
What does Content Validity evaluation involve comparing training content with?
How is Business Impact determined in the context of training evaluation?
How is Business Impact determined in the context of training evaluation?
What is the primary focus when considering Return on Investment in training evaluation?
What is the primary focus when considering Return on Investment in training evaluation?
What is the main purpose of conducting a task analysis in determining training needs?
What is the main purpose of conducting a task analysis in determining training needs?
Which analysis focuses on determining which employees need training and in which specific areas?
Which analysis focuses on determining which employees need training and in which specific areas?
In designing a training program, why is it important for goals and objectives to be obtainable?
In designing a training program, why is it important for goals and objectives to be obtainable?
What is the primary focus of an organizational analysis in relation to training needs?
What is the primary focus of an organizational analysis in relation to training needs?
Why is ensuring transfer of training important in the evaluation of training results?
Why is ensuring transfer of training important in the evaluation of training results?
How does conducting on-the-job training differ from classroom training?
How does conducting on-the-job training differ from classroom training?
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Study Notes
Determining Training Needs
- Organizational Analysis: identify organizational factors that affect training effectiveness
- Task Analysis: identify tasks, conditions, and competencies needed for each job
- Person Analysis: determine which employees need training and in what areas
Developing a Training Program
- Establishing Goals and Objectives: must be obtainable with allocated time and resources
- Motivating Employees: use Vertical, Horizontal, Depth, and Basic Skill Plans
- Choose the Best Training Method: consider various methods and their suitability
Conducting Classroom Training
- Initial Decisions: decide on trainers, training methods, and materials
- Preparing for Classroom Training: consider audience size, demographics, and ability
- Delivering the Training Program: use icebreakers, presentations, case studies, and simulation exercises
- Practicing Interpersonal Skills: through role play and behavior modeling
Providing Training through Distance Learning
- Programmed Instruction: self-paced, active learning, and info in small chunks
- Computer-Based Training or Web-based Programmed Instructions: e-learning with various programs
- Instructions: employees choose programs on-site or online and complete at their own pace
Conducting On-The-Job Training
- Learning by Modeling Others: employees learn by observing others
- Learning through Job Rotation: employees perform different jobs within the organization
- Learning through Apprentice Training: learning a valuable trade with expert guidance
- Learning through Coaching and Mentoring: coaching takes two forms - experienced employees and professional coaches
Ensuring Transfer of Training
- The more similar the training situation is to the actual job situation, the more effective training will be
- Have trainees practice the desired behavior as much as possible
- Overlearning: practicing a task even after it has been successfully learned
- Practice many different situations as possible
Evaluation of Training Results
- Evaluation Criteria: Content Validity, Employee Reactions, Employee Learning, Application of Training, Business Impact, and Return on Investment
- Research Designs for Evaluations: practicality and experimental rigor
- Pre-test, Training, Post-test: a simple and practical research design
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