Industrial/Organizational Psychology Chapter 9: Work Motivation Review

What is the primary driving force behind an individual's actions in the workplace according to Locke and Latham (2002)?

Internal forces and external factors (correct)
Job satisfaction and happiness
Social expectations and norms
External rewards and punishments

According to Korman's consistency theory, what is the relationship between self-esteem and performance?

Inverse correlation
No correlation
Negative correlation
Positive correlation (correct)

What is the primary goal of Self-Esteem Workshops in organizational settings?

To reduce employee turnover
To increase job satisfaction
To provide insight into employee strengths (correct)
To enhance team collaboration

What is the term used to describe the phenomenon where an individual's performance is influenced by their expectations of themselves?

Self-fulfilling prophecy (C) Signup and view all the answers

What is the term used to describe a person's feeling about themselves in a particular situation?

Situational self-esteem (C) Signup and view all the answers

What is the expected outcome of an employee experiencing success in their work?

Increased self-esteem and performance (A) Signup and view all the answers

What is the term used to describe the relationship between self-expectations and performance?

Galatea effect (D) Signup and view all the answers

What is the outcome when an employee feels that a manager has confidence in him?

Increase in self-esteem and performance (C) Signup and view all the answers

What is the term used to describe the phenomenon where negative expectations of an individual cause a decrease in their performance?

Golem effect (B) Signup and view all the answers

How can expectations be delivered to employees?

Through both verbal and nonverbal cues (A) Signup and view all the answers

What motivates people to perform well because they enjoy performing the actual tasks or enjoy the challenge of successfully completing the task?

Intrinsic Motivation (A) Signup and view all the answers

What is the primary focus of motivators in a job?

The actual tasks and duties (C) Signup and view all the answers

What is the most effective way to provide feedback to employees?

Positive and informational (B) Signup and view all the answers

What is the basis of incentive systems used to motivate employees?

Operant conditioning principles (C) Signup and view all the answers

What is the primary purpose of setting SMART goals?

To increase motivation (D) Signup and view all the answers

What is the primary benefit of employee participation in goal setting?

Increased motivation (B) Signup and view all the answers

What is the primary factor in determining the effectiveness of an incentive program?

All of the above (D) Signup and view all the answers

What is a characteristic of individuals who are intrinsically motivated?

They do not need external rewards such as pay or praise. (D) Signup and view all the answers

What is the purpose of a Realistic Job Preview (RJP)?

To give potential applicants an accurate understanding of the job's positive and negative aspects. (A) Signup and view all the answers

According to Job Characteristics Theory, what is a key aspect of a motivating job?

Giving employees the opportunity to be personally responsible for the outcome of their work. (C) Signup and view all the answers

What is the primary focus of the two-factor theory?

Hygiene factors and their impact on job satisfaction. (D) Signup and view all the answers

What is the difference between an employee's needs and wants?

Needs are related to personal preferences, while wants are related to what a job offers. (A) Signup and view all the answers

What is the primary focus of ERG theory?

Existence, relatedness, and growth needs. (C) Signup and view all the answers

What is the basis of motivation in an organization, according to the given equation?

I × V (B) Signup and view all the answers

What is the advantage of recognizing employee behavior through recognition programs?

It can be a tremendous source of employee motivation (A) Signup and view all the answers

What is the condition for punishment to be effective in an organization?

The employee must understand why he is being punished (B) Signup and view all the answers

What is the primary factor that affects our levels of motivation and job satisfaction?

Fair treatment in comparison with others (B) Signup and view all the answers

What are the three components of equity theory?

Inputs, Outputs, and Organizational justice (C), Inputs, Outputs, and Organizational justice (D) Signup and view all the answers

What is the primary goal of using punishment in an organization?

To set an example for other employees (B) Signup and view all the answers