Industrial-Organizational Psychology Quiz
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Questions and Answers

Which of the following is NOT a current issue in I-O psychology?

  • Database management (correct)
  • Teleworking
  • Leadership development
  • Work-life issues
  • Increasing diversity is a current issue in I-O psychology.

    True (A)

    What does HWP stand for in the context of industrial psychology?

    Humanitarian Work Psychology

    Traditionally, I-O psychology focuses on organizational effectiveness and _____ well-being.

    <p>individual</p> Signup and view all the answers

    Match the following themes with their descriptions in I-O psychology:

    <p>Organizational effectiveness = Measures like turnover and absences Individual well-being = Focus on job satisfaction and employee health Prosocial considerations = Broadening analysis to societal well-being Globalisation = Increasing cultural awareness and diversity</p> Signup and view all the answers

    Which of the following is NOT a potential benefit of Realistic Job Previews (RJPs)?

    <p>Higher levels of unrealistic expectations (D)</p> Signup and view all the answers

    Criterion validity refers to the extent to which a test accurately measures the content required for a specific job.

    <p>False (B)</p> Signup and view all the answers

    What are the two main types of validity discussed in the context of psychometric requirements?

    <p>Criterion validity and content validity</p> Signup and view all the answers

    Realistic Job Previews can take several forms, such as ______, job sampling, videos, and other methods to make applicants' expectations more realistic.

    <p>case studies</p> Signup and view all the answers

    Match the following concepts with their definitions:

    <p>Validity = The extent to which a selection instrument consistently measures under varying conditions. Reliability = The degree to which a test measures what it is intended to measure. RJP = Provides applicants with a realistic view of the job to align expectations. Criterion = A measure of job performance used to evaluate the effectiveness of a selection tool.</p> Signup and view all the answers

    What is the primary aim of Realistic Job Previews (RJPs)?

    <p>To ensure a more accurate fit between candidates and the job (D)</p> Signup and view all the answers

    Reliability refers to the degree to which a test is free from errors of measurement.

    <p>True (A)</p> Signup and view all the answers

    Explain the relevance of reliability in the context of selection instruments.

    <p>Reliability in selection instruments ensures that test scores are consistent and stable over time and across different applications, leading to fairer and more accurate assessments of candidates' abilities and potential.</p> Signup and view all the answers

    What is the primary objective of Situational Judgement Tests?

    <p>To evaluate applicants’ judgement in work situations (A)</p> Signup and view all the answers

    Job analysis only applies to existing jobs and not to anticipated jobs.

    <p>False (B)</p> Signup and view all the answers

    What does KSAOs stand for in the context of job analysis?

    <p>Knowledge, Skills, Abilities, and Other characteristics</p> Signup and view all the answers

    Situational Judgement Tests assess applicants' judgment regarding _____ situations.

    <p>work-based</p> Signup and view all the answers

    Match the selection methods with their characteristics:

    <p>Biographical information = Biodata approach to assess past experiences Graphology = Evaluation of handwriting to determine personality traits Polygraphy = Lie detection using physiological responses Telephone screening = Initial assessment of candidates via phone</p> Signup and view all the answers

    What is one of the main focuses of I-O psychology?

    <p>Increasing organizational efficiency/productivity (C)</p> Signup and view all the answers

    I-O psychology and Human Resources Management are exactly the same.

    <p>False (B)</p> Signup and view all the answers

    What is the dual focus of I-O psychology?

    <p>Efficiency/productivity of organizations and health/well-being of employees</p> Signup and view all the answers

    Which of the following is NOT a component of a good job description?

    <p>Salary history (D)</p> Signup and view all the answers

    The mandate of I-O psychology is to increase the fit between the __________ and the workplace.

    <p>workforce</p> Signup and view all the answers

    Which of the following developments has contributed to a strong job market in the field of I-O psychology?

    <p>Rapid growth and new topics in the field (C)</p> Signup and view all the answers

    Job specifications should remain static and not change over time.

    <p>False (B)</p> Signup and view all the answers

    Work is becoming increasingly central in people’s lives due to the growth of __________ jobs.

    <p>service</p> Signup and view all the answers

    Job evaluation is a family of quantitative techniques used to determine _____ levels of jobs.

    <p>salary</p> Signup and view all the answers

    Match the following I-O psychology attributes with their descriptions:

    <p>Versatile = Able to adapt to different tasks Strategic = Planning effectively for future challenges Professional = Maintaining high standards of competence Interdisciplinary = Connecting with different academic fields</p> Signup and view all the answers

    There are fewer psychologists in the world now compared to previous decades.

    <p>False (B)</p> Signup and view all the answers

    Match the job analysis method with its focus:

    <p>Functional Job Analysis = Examines job tasks and duties Position Analysis Questionnaire = Standardizes job information Job Element Method = Focuses on specific job elements Trait-Oriented Techniques = Focuses on psychological traits of individuals</p> Signup and view all the answers

    Which of the following is a purpose of job analysis?

    <p>To identify KSAOs for employee selection (D)</p> Signup and view all the answers

    Job descriptions are only necessary for managerial positions.

    <p>False (B)</p> Signup and view all the answers

    What is the outcome of using the Job Element Method (JEM)?

    <p>Identification of specific job elements that contribute to performance</p> Signup and view all the answers

    What is the main focus of training in organizations?

    <p>Systematic acquisition of skills, rules, concepts, or attitudes (C)</p> Signup and view all the answers

    Talent Development is a term that has become less popular in recent times.

    <p>False (B)</p> Signup and view all the answers

    Name one reason why training is important in organizations.

    <p>To improve skills and performance.</p> Signup and view all the answers

    Training and Development are also referred to as _____ Development.

    <p>Human Resource</p> Signup and view all the answers

    Match the following terms to their definitions:

    <p>Training = Systematic acquisition of job-related competencies Performance Improvement = Enhancing skills and behavior in the workplace Talent Development = Focus on developing skills for future roles Learning and Development = General term for employee skills enhancement</p> Signup and view all the answers

    Which of the following is NOT a goal of Training and Development?

    <p>Reducing employee engagement (D)</p> Signup and view all the answers

    Job analysis techniques can be used solely for job evaluation.

    <p>False (B)</p> Signup and view all the answers

    What is one key outcome of effective Training and Development?

    <p>Improved performance in the work environment.</p> Signup and view all the answers

    Flashcards

    Industrial-Organizational (I-O) Psychology

    The field of psychology that focuses on how people behave in organizations, including topics like employee motivation, leadership, and job satisfaction.

    Human Resource Management (HRM)

    A branch of psychology, closely related to I-O psychology, that focuses on the management and strategic planning of human resources within organizations. It often includes activities like recruiting, training, compensation, and employee relations.

    Humanitarian Work Psychology

    The idea that people are motivated by a sense of purpose and desire to make a positive impact on the world. This type of work often involves addressing social issues and promoting collective well-being.

    Decent Work

    An approach to work that focuses on the well-being of both the individual and society. It includes considerations like fair wages, safe work environments, and opportunities for professional development.

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    Cross-cultural Issues in I-O Psychology

    The study of the impact of cultural differences on work behavior and organizational practices.

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    Situational Judgement Test

    Assessing job applicants' judgment by presenting hypothetical work scenarios and scoring their responses against a predetermined key.

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    Job Analysis

    A method for understanding the tasks, importance, and required skills needed for a specific job.

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    Job Analysis: What does it provide?

    It describes what a worker actually does, required skills to carry out tasks, and the overall work environment.

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    Job Analysis: The process

    It's the process of gathering information about a job by identifying the tasks, required skills, and context.

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    Job Analysis: Definition from Spector

    Spector's definition: A method for describing jobs and identifying the human attributes needed for them.

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    Realistic Job Preview (RJP)

    The process of providing potential employees with an accurate and realistic view of a job, both its positive and negative aspects.

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    Psychometric Requirements

    Measures that assess the skills, knowledge, and abilities required for a job, such as aptitude tests, personality assessments, and skills assessments.

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    Validity

    The extent to which a test or assessment measures what it is supposed to measure.

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    Reliability

    The consistency and stability of the scores obtained from a test when administered repeatedly or under varying conditions.

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    Criterion

    The standard or measure used to evaluate a test's effectiveness. It's often related to job performance.

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    Predictors

    Factors that are used to predict a person's success in a job. Examples include experience, education, and test scores.

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    Validation

    The process of examining the relationship between predictors and criteria to determine the effectiveness of selection tools.

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    What is the goal of Realistic Job Previews?

    When job candidates are given a realistic view of what a job is really like, they can better decide if it's right for them.

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    What is Industrial-Organizational (I-O) Psychology?

    Industrial-Organizational (I-O) Psychology is a field of psychology that focuses on the study of human behavior at work. It combines the science of psychology with real-world applications, aiming to improve both organizational efficiency and employee well-being.

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    What are the two main focuses of I-O Psychology?

    I-O psychology has a dual focus: optimizing organizational efficiency and productivity while also promoting employee health and well-being. It's about finding the sweet spot where both the company and the people thrive.

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    What's the key mandate of I-O psychology?

    The key mandate of I-O psychology is to improve the fit between the workforce and the workplace. This involves using psychological principles to select, train, and manage individuals and teams to achieve optimal performance.

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    What is Human Resources Management (HRM)?

    Human Resources Management (HRM) is a related field that deals with the practical aspects of managing employees, including recruitment, training, compensation, and employee relations. It's the 'hands-on' application of I-O principles.

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    How are I-O Psychology and HRM related?

    While I-O psychology and HRM are related fields that often overlap, they're not the same. I-O psychology is the foundation, providing the scientific principles that guide HRM practices.

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    How is the workforce changing?

    The modern workforce is undergoing significant changes, with more women, diverse work arrangements (part-time, full-time), and an increasing reliance on technology and global connections. This calls for I-O psychologists to help organizations adapt and thrive.

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    How is technology changing the workplace?

    The increased use of technology, particularly computers, has drastically changed the work environment, requiring employees to be proficient in electronic communication and digital skills. This trend demands I-O psychologists to help bridge the gap between technology and employees.

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    What is telecommuting and why is it relevant to I-O Psychology?

    With the rise of global business and remote work arrangements, telecommuting has become more common. I-O psychologists are crucial in helping companies navigate these changing work patterns and ensure optimal performance and employee satisfaction.

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    What is Training?

    A systematic process where organizations help employees gain new skills, knowledge, or attitudes to improve job performance.

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    Describe Training in one sentence.

    A planned effort by an organization to facilitate the employee's learning of job-related competencies, such as knowledge, skills, or behaviors needed for successful performance.

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    What is Training and Development?

    The field focused on specialized activities that aim to improve individual and group performance within organizations.

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    What are some synonyms for Training and Development?

    Other terms that mean the same as Training and Development.

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    What is the difference between Training and Development?

    Training and Development are both focused on systematic plans and programs.

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    Why is 'Talent Development' becoming more common?

    The term 'Talent Development' is gaining popularity as a replacement for 'Training and Development'.

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    Why is Training and Development important?

    The goal of Training and Development is to help people become better at their jobs and improve performance.

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    What are some benefits of Training and Development?

    Training and Development can help address performance issues that are not caused by other factors, such as lack of resources or poor management.

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    Functional Job Analysis

    It focuses on the specific human behaviors needed to perform a job. It's concerned with how people do the work, not just what they do.

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    Job Description

    A detailed document that summarizes the tasks, duties, and responsibilities of a job. It's used to communicate what the job entails.

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    Job Specification

    A document outlining the qualifications, skills, and knowledge needed to successfully perform a job. It helps determine if a candidate is suitable.

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    Job Evaluation

    A set of methods used to scientifically determine the salary levels of jobs within an organization. It ensures fair compensation.

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    KSAOs

    The knowledge, skills, abilities, and other personal qualities required to perform a job effectively. These factors are used in hiring and development.

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    Maintenance of JDs and JS

    It involves ensuring that job descriptions and specifications stay up-to-date with changes in work practices, technology, and requirements.

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    Annual Review of JDs and JS

    A regular review of job descriptions and specifications to ensure that they accurately reflect the job requirements and responsibilities.

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    Study Notes

    Industrial Psychology Overview

    • Industrial psychology is a subfield of psychology focused on the study and application of psychological principles, theories, and methods in work settings.
    • It has various names depending on its application and study area.
    • The field aims to understand human behavior in the workplace, create a better work environment, and improve individual worker performance, satisfaction, and well-being.

    Course Objectives

    • Students will learn the reasoning behind applying psychology to the workplace.
    • Students will develop strategies for studying human behavior in workplaces using psychological principles, theories, and methods.
    • Students will gain knowledge of key areas in I-O (Industrial-Organizational) psychology.

    Introduction to I-O Psychology

    • The scope of I-O psychology includes: overview, history, scope, and definitions.
    • Reasons for studying I-O psychology.
    • Opportunities and challenges in the field of I-O psychology.
    • The mandate of I-O psychology, compared to human resources management (HRM).
    • Key sub-fields of I-O psychology, including the "I" (industrial) and "O" (organizational) aspects.
    • Relevance to humanitarian work psychology.

    Predicting Performance: Recruitment, Selection & Placement

    • Predicting job performance is crucial for various reasons.
    • Validating selection tools and processes is also important.
    • Understanding what selection tools are appropriate to use.

    Job Analysis

    • Understanding the background of job analysis
    • Purposes for conducting job analysis
    • Methods of gathering data for a job analysis

    Human Resource Training & Development

    • Understanding the need for employee training in organizations.
    • Pre-training (assessing training needs)
    • Different types of training forms and methods
    • Transfer of training (how learning transfers to the workplace)
    • Post-training evaluation of training programmes

    Performance Management & Appraisal

    • Definition and difference between performance management and appraisal.
    • The benefits and use of performance appraisals.
    • Methods and procedures for performance appraisal.
    • Common errors in judgment and rating.
    • Rater training and motivation.
    • Feedback of appraisal information to employees

    Reading List

    • Key texts and articles will be crucial for this course.
    • Including several current texts and articles.

    Course Requirements & Assessment

    • Details for course registration
    • Guidelines for lectures and participation
    • Importance of reading material
    • Details for mid-semester exam
    • Details for end-of-semester exam
    • Guidance on practical visits

    Definitions

    • I-O Psychology as a course of study—the scientific study of work and workers, both inside and outside formal organizational settings.
    • Examples include: organizational settings, entrepreneurs, corporations, NGOs, etc.
    • Other definitions of I-O psychology
    • Describing I-O psychology as a practice.

    Other Definitions & Further Considerations

    • Specific areas of concern for I-O psychology
    • The "I" side and "O" side of I-O psychology (the industrial and organizational side respectively, with their sub-components)

    History of I/O

    • Origin date of the field
    • Important milestones (WWI testing, Hawthorne studies, WWII contribution, and civil rights movement)
    • Specific areas of focus within certain historic periods
    • The importance of historical perspectives

    Leading Historical Figures

    • Key figures in the history of I-O psychology, including their major contributions.

    Opportunities/Challenges for I-O Field

    • Current and emerging areas relevant in the I-O field.
    • Factors to consider when operating in this industry.

    Why Study I-O Psychology?

    • Overview of psychology, the scientific study of human behavior.
    • Definition of I-O psychology at work
    • Dual focus (efficiency/productivity of organizations plus employee health/well-being).
    • Describing the dual nature: applying psychology to the workplace, and developing and testing psychological principles in the workplace.

    I-O and HRM (Human Resources Management)

    • Describing the interrelationships and overlaps between I-O and HRM.
    • Comparing the mandates of I-O psychology and HRM.
    • The dynamic relationship and importance of I-O to HRM.

    I-O's Mandate

    • How the changing workforce influences I-O psychology
    • The changing roles of men and women in the job market
    • Impact of dual income couples in their workforce requirements.
    • Emerging and significant trends to note in the workforce and in business.

    I-O Psychology vs HRM

    • Highlighting the differences between the roles and responsibilities of I-O psychologists and HRM managers.

    Current Issues in I-O Psychology

    • Consideration of emerging topics (leadership, talent management, change management, culture, compensation, etc.)
    • Issues related to work-life, retirement, telework, cross-cultural aspects, diversity, globalization, humanitarian work, etc

    Humanitarian Work Psychology

    • How I-O psychology has traditionally focused on organisational effectiveness and employee well-being.
    • The emergence of prosocial considerations
    • Key areas of application

    Topics/Subfields of I-O Psychology

    • Subfields/topics within the I/O field, such as selection and placement, occupational health and safety, consumer behavior, training and development, and counterproductive work behavior.

    Predicting Performance (Recruitment, Selection, Placement)

    • Describing the roles of various people.
    • Role played by HR specialists and I-O psychologists.
    • Specific components (recruitment processes and personnel selection systems).

    Recruitment and Selection

    • Recruitment process overview: identifying and attracting candidates
    • Describing internal recruitment vs. external recruitment methods.
    • Advantages and disadvantages of each method with related factors to consider
    • Different sourcing channels to utilise

    Selection

    • The process of systematically hiring and promoting personnel
    • Selection process considerations for determining a good match
    • Process used for employing personnel in the field
    • Key principles for selection considerations (individual differences, predictor validity of evaluation criteria).

    Selection Principles:

    • Explaining the critical roles of individual differences (e.g., abilities, traits and behaviour)
    • Prediction of performance in a work setting.

    Consideration in the choice of selection techniques.

    • Reasons for selecting evaluation criteria

    Basic Testing Concepts: Validity

    • Explaining test validity (how well a test measures what it is intended to measure)
    • Explaining criterion validity (comparing testing scores to job performance)
    • Describing content validity (if the test adequately samples the necessary job-related tasks and skills).

    Basic Testing Concepts: Reliability

    • Explaining test reliability (how consistently a test measures something under varying conditions)
    • Explaining types of reliability
    • What constitutes measurement error

    Predictor and Criterion

    • What constitutes a predictor
    • Defining predictor scores
    • What criteria are employed for evaluation
    • Defining a criterion

    Validation of Selection Instrument

    • The process for validating criteria used for selection of personnel.
    • Establishing relationships between predictor and criterion variables

    Selection Ratio and Base Rate

    • Describing what selection ratios are used to evaluate personnel selection
    • Describing what base rates are used for evaluation criteria

    Placement

    • How placement considerations are relevant.
    • Explaining the purpose of placement and how it is used in work settings.

    Personnel Selection Methods

    • Several selection methods, from interviews to psychometric tests and work samples, along with their strengths and weaknesses and when they are most appropriate to use.

    Assessment Centers

    • Description of an assessment centre – assessment types
    • Different assessment components, along with their strengths and weaknesses

    Work Samples

    • Defining and describing what work samples entail as a component of employee selection.

    Situational Judgement Tests

    • Describing what situational judgment tests are used for – evaluation components

    Choice of Selection Methods

    • Considerations for selecting testing procedures
    • Factors to consider when evaluating testing procedures for selection

    Recruitment, Selection, and Placement—Summary

    • High-level summary of the steps in recruitment, selection and placement processes.
    • Crucial steps to follow within an organizational setting
    • Legally defensible processes

    Other Topics (Additional)

    • Lectures 1&2, Lectures 3, 4, 5 & 6, Lectures 7-11 (all relevant content concerning the subject)

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    Description

    Test your knowledge on current issues and concepts in Industrial-Organizational Psychology. This quiz covers topics such as validity, reliability, and Realistic Job Previews (RJPs). Challenge yourself and see how well you understand this essential field in psychology.

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