CD - 567: Management of Security Incidents

The Institutional Head is responsible for returning the institution to a safe environment after an incident and addressing any resulting challenges.

The Institutional Head ensures staff are trained in their duties, including the Engagement and Intervention Model, to effectively manage incidents.

The Institutional Head establishes processes to monitor compliance and effective implementation of incident management policies.

The Assistant Warden/Manager, Operations, provides support and guidance to Correctional Managers in managing incidents.

The Assistant Warden/Manager, Operations, identifies trends related to incident management, reinforces the Engagement and Intervention Model, and identifies any deficiencies.

The Chief, Mental Health Services, and the Chief, Health Services, provide oversight of healthcare professionals in applying the Engagement and Intervention Model.

The Engagement and Intervention Model is a risk-based approach to managing incidents by using the most reasonable interventions.

Interventions used in incident management must be consistent with law and policy, prioritize inmate well-being, safety, and security, and promote peaceful resolution using verbal intervention and negotiation.

A tool used to evaluate risk based on three factors: ability, intent, and means.

A person's physical or mental capability and opportunity to carry out a threat.

A person's expressed or demonstrated intention to carry out a threat.

The resources or tools available to a person to carry out a threat.

The likelihood that harm will occur.

The severity or extent of potential harm.

A situation where there is a low risk of harm occurring.

A situation where there is a moderate risk of harm occurring.

A situation where there is a high risk of harm occurring.

The application of principles, knowledge and expertise by a qualified health professional in a medical situation.

A response option for a situation that does not require immediate action. Observation and communication are used to de-escalate the situation.

Strategically moving an individual away from a dangerous situation or a vulnerable location.

Using appropriate force to gain compliance and control in a situation.

The primary responder assigned to a specific sector during a shift.

A program for staff experiencing stressful incidents, providing support and resources.

The form used by Correctional Managers to document their response to medical emergencies.

The form used by staff to document their response to medical emergencies; only one form is completed for all responding non-health staff.

The process of identifying inmates who may need support services after critical incidents, involving consultations with various professionals.

Inmates who may be affected by critical incidents are offered voluntary support from mental health professionals, Chaplains, and Indigenous Elders/Spiritual Advisors.

A plan designed to address a specific situation or issue involving an inmate, requiring authorization before implementation.

A continuous evaluation of the situation to determine the most appropriate response based on the evolving circumstances.

The process of using verbal communication, conflict management, and negotiation techniques to resolve a situation peacefully.

The application of force that is directly proportional to the severity of the situation and the threat posed by the inmate.

A situation where the inmate displays signs of experiencing a medical crisis, requiring immediate medical attention.

The use of various medications or health care interventions, depending on the specific needs of the inmate.

A formal report documenting the details of an incident, written by all staff involved.

A meeting conducted after an incident to analyze the intervention and identify areas for improvement.

The primary communicator between the Sector Coordinator and the Correctional Manager.

The individual who takes command of the situation when the Crisis Management Model is activated.

A model for managing high-risk situations involving inmates, involving specific protocols and procedures.

A multi-disciplinary approach involving both security and health care professionals, aimed at providing comprehensive care for inmates in crisis.

The application of specific strategies and protocols for responding to medical emergencies, including the use of first aid and CPR.