CD - 567: Management of Security Incidents

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Questions and Answers

What form must the Correctional Manager complete immediately following a medical emergency?

Incident Report Form

Response to Incidents Involving a Medical Emergency (Correctional Manager/Officer-in-Charge Checklist) form (correct)

Critical Incident Review Form

Medical Incident Documentation Form

Who is responsible for completing the Response to Incidents Involving a Medical Emergency (Staff Checklist) form?

Appropriate responding non-health services staff member(s) (correct)

The Correctional Manager alone

Health services personnel only

Inmates affected by the incident

What kind of professionals may offer support services to inmates following a critical incident?

Correctional officers and administrative staff

Local law enforcement officials

Family members of the inmates

Mental health professionals, Chaplains, and Indigenous Elders/Spiritual Advisors (correct)

How is the list of inmates needing assistance developed after a critical incident?

Through a consultation with inmates’ representatives and relevant professionals Signup and view all the answers

What is a requirement for mental health professionals providing services to inmates?

They are required to document their interventions in the inmate’s file Signup and view all the answers

What is the main objective of the Institutional Head following an incident?

To return the institution to a safe and secure environment as soon as possible Signup and view all the answers

Which model is utilized to guide staff in incident management and resolution?

Engagement and Intervention Model Signup and view all the answers

What type of training should staff receive according to the Institutional Head's responsibilities?

Engagement and Intervention Model Signup and view all the answers

Which responsibility does the Assistant Warden, Operations/Manager, Operations hold?

Providing guidance in managing incidents Signup and view all the answers

What aspect do the Chief, Mental Health Services, and Chief, Health Services focus on during incidents?

Trends related to provision of health services during incidents Signup and view all the answers

In applying the Engagement and Intervention Model, what should interventions consider?

The inmate's mental and physical health as well as safety and security Signup and view all the answers

Which approach is encouraged for de-escalating incidents?

Verbal intervention and negotiation when possible Signup and view all the answers

What ensures the appropriate application of interventions during incidents?

Continuous assessment and reassessment of the situation Signup and view all the answers

What does the AIM tool evaluate as a part of assessing risk?

Ability, Intent, Means Signup and view all the answers

Which situational factor is NOT considered in the evaluation of risk?

The inmate’s proficiency in a language Signup and view all the answers

What intervention strategy focuses on limiting actions to what is necessary?

Isolate, Contain and Control Signup and view all the answers

In the context of staff engagement, what is the aim of dynamic security?

To ensure proactive engagement with inmates Signup and view all the answers

Which of the following is a potential response for a situation that does not require immediate intervention?

Controlled Non-Intervention Signup and view all the answers

What is the primary responsibility of a Sector Coordinator when arriving at a scene?

To ensure the appropriateness of intervention options Signup and view all the answers

What is not a recognized type of resistance an inmate may exhibit?

Emotional compliance Signup and view all the answers

Which intervention strategy entails preventing a situation from spreading?

Isolate, Contain and Control Signup and view all the answers

What does the continuous assessment of situational factors allow staff to do?

Adapt and reformulate interventions as needed Signup and view all the answers

Which role is assigned as the primary responder within a sector?

Correctional Officer/Primary Worker Signup and view all the answers

Which of the following factors is explicitly evaluated using the AIM tool?

The physical and mental capacity to carry out a threat Signup and view all the answers

Who may not be involved in the planning of intervention strategies?

Non-medical volunteers Signup and view all the answers

What is assessed to determine the effectiveness of an intervention?

The situational factors and associated risks Signup and view all the answers

What generally assists in early identification of issues in an inmate's behavior?

Dynamic security interactions Signup and view all the answers

What is the primary role of the Sector Coordinator during an incident?

To communicate with the Correctional Manager and oversee coordination Signup and view all the answers

When should a Sector Coordinator consider transferring responsibilities?

When the Correctional Manager arrives on the scene Signup and view all the answers

What should be done if a staff member notices cues of distress in an inmate?

Treat it as a medical emergency and call for assistance Signup and view all the answers

What is one of the first steps a staff member should do upon arriving at a potential medical emergency?

Initiate first aid/CPR and check the area for safety Signup and view all the answers

What type of intervention can the Sector Coordinator authorize when verbal intervention is ineffective?

Physical restraints or tactical interventions Signup and view all the answers

Which of the following responses is included in a health-related response to an inmate in distress?

Administering medication only if trained Signup and view all the answers

What is the main goal when staff respond to a medical emergency?

To preserve life and ensure the health of the inmate Signup and view all the answers

Which action is NOT typically taken by the Sector Coordinator?

Lead tactical responses personally Signup and view all the answers

What should be done after the completion of an incident?

Write a detailed report and submit it before leaving Signup and view all the answers

When health care professionals arrive on scene, what responsibility do they assume?

Overall management of health interventions Signup and view all the answers

What is the appropriate action if an inmate cannot comprehend communication due to their mental state?

Contact health care staff immediately for assistance Signup and view all the answers

What must the Sector Coordinator ensure about the inmate’s condition during an intervention?

That their mental and physical health are prioritized Signup and view all the answers

Which of the following options can be authorized for tactical interventions?

Physical handling if necessary and proportionate Signup and view all the answers

What is an essential step to be taken after gathering all information post-incident?

Hold a debriefing to enhance future interventions Signup and view all the answers

What should not motivate a staff member’s decision to use restraints?

The ease of controlling the situation Signup and view all the answers

Study Notes

Incident Management Procedures

Institution Head Responsibilities: Responsible for restoring safety and security post-incident, managing ensuing challenges, ensuring staff training (Engagement and Intervention Model), and monitoring policy compliance.
Assistant Warden (Operations)/Manager (Operations) Responsibilities: Oversees Engagement and Intervention, provides support to Correctional Managers in incident management, identifies incident trends, reinforces model application, and addresses deficiencies.
Chiefs (Mental Health & Health Services) Responsibilities: Provide overall oversight of health care professionals' application of the Engagement and Intervention Model and identify trends in health services during incidents.

Engagement and Intervention Model

Risk-Based Approach: A risk-based model guiding staff in security and health activities to prevent, respond to, and resolve incidents using the most appropriate interventions.
Principles: Interventions must adhere to the law, policies, inmate well-being, and safety of others. Prioritize peaceful resolution (verbal intervention, negotiation), be proportionate and necessary, and continuously assess the situation.

Risk Evaluation

AIM Factors: Ability (physical/mental capacity, opportunity), Intent (verbal/non-verbal intent to act), and Means (ability to act).
Risk Levels: Evaluations result in low, moderate, or high risk levels based on harm probability and severity.

Assessment of Situational Factors

Factors Considered: Available staff, containment level, self-harm history, inmate health, mental state, institutional behavior, characteristics, location, weapons, inmate count, compliance level (cooperative, verbal resistance, passive resistance, active resistance, assaultive, potential grievous harm/death, escape).
Partnerships: Consult with healthcare, Elders, Chaplains, Parole Officers using tools like the Offender Management System, etc.
Continuous Assessment: Ongoing evaluation of situational factors, risk, and intervention effectiveness is essential; interventions should be adjusted as needed.

Engagement and Intervention Strategies

Engagement: Dynamic security, consistent interactions with inmates, active information gathering (observations, interviews), analysis of information, and early intervention to prevent issues.
Intervention Strategies: Intervention needs to be limited, proportionate to the situation, and appropriate for the individual(s) and situation factors, and risk levels. Common responses include: Isolate, Contain, Control; First Aid; Health Care Intervention; Communication; Controlled Non-Intervention; Tactical Manoeuvring/Intervention.
Interdisciplinary Approach: Collaboration is important; different groups and types of staff involved, including those with strong inmate rapport.

Responding to Incidents

Sector Coordinator: Designated Correctional Officer/Primary Worker for each sector with primary responsibility for scene management: communicating with the Correctional Manager, operational desk, evaluating appropriate response options, ensuring health and safety of the inmate.
Health Services Role: Health services professionals lead the health interventions.
Security Response: Strategic options if verbal intervention is ineffective or inappropriate: restraining equipment, physical handling, chemical/inflammatory agents, batons, impact munitions, firearms (only the necessary and proportionate force).
Health-Related Response: Health Staff for potentially medical emergencies.

Following an Incident

Reporting: Statement/Observation reports for all staff involved.
Debriefing: Correctional Manager and Health Services Chief conduct debriefings of intervention strategies for improvement.
Post-Incident Support: Critical incident stress management for staff, support services (mental health professionals, Chaplains, Elders) for inmates. A list of inmates needing support is created after consultation.

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Description

Test your knowledge on the Incident Management Procedures and the Engagement and Intervention Model. This quiz covers the responsibilities of various roles, including Institutional Heads and Chiefs of Health Services, and explores the risk-based approach to incident management. Understand how to apply these concepts effectively in real-world scenarios.