CD - 567: Management of Security Incidents
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Questions and Answers

What form must the Correctional Manager complete immediately following a medical emergency?

  • Incident Report Form
  • Response to Incidents Involving a Medical Emergency (Correctional Manager/Officer-in-Charge Checklist) form (correct)
  • Critical Incident Review Form
  • Medical Incident Documentation Form

    • Who is responsible for completing the Response to Incidents Involving a Medical Emergency (Staff Checklist) form?

  • Appropriate responding non-health services staff member(s) (correct)
  • The Correctional Manager alone
  • Health services personnel only
  • Inmates affected by the incident

    • What kind of professionals may offer support services to inmates following a critical incident?

  • Correctional officers and administrative staff
  • Local law enforcement officials
  • Family members of the inmates
  • Mental health professionals, Chaplains, and Indigenous Elders/Spiritual Advisors (correct)

    • How is the list of inmates needing assistance developed after a critical incident?

    <p>Through a consultation with inmates’ representatives and relevant professionals (B)</p> Signup and view all the answers

    What is a requirement for mental health professionals providing services to inmates?

    <p>They are required to document their interventions in the inmate’s file (A)</p> Signup and view all the answers

    What is the main objective of the Institutional Head following an incident?

    <p>To return the institution to a safe and secure environment as soon as possible (B)</p> Signup and view all the answers

    Which model is utilized to guide staff in incident management and resolution?

    <p>Engagement and Intervention Model (A)</p> Signup and view all the answers

    What type of training should staff receive according to the Institutional Head's responsibilities?

    <p>Engagement and Intervention Model (D)</p> Signup and view all the answers

    Which responsibility does the Assistant Warden, Operations/Manager, Operations hold?

    <p>Providing guidance in managing incidents (D)</p> Signup and view all the answers

    What aspect do the Chief, Mental Health Services, and Chief, Health Services focus on during incidents?

    <p>Trends related to provision of health services during incidents (D)</p> Signup and view all the answers

    In applying the Engagement and Intervention Model, what should interventions consider?

    <p>The inmate's mental and physical health as well as safety and security (A)</p> Signup and view all the answers

    Which approach is encouraged for de-escalating incidents?

    <p>Verbal intervention and negotiation when possible (B)</p> Signup and view all the answers

    What ensures the appropriate application of interventions during incidents?

    <p>Continuous assessment and reassessment of the situation (C)</p> Signup and view all the answers

    What does the AIM tool evaluate as a part of assessing risk?

    <p>Ability, Intent, Means (A)</p> Signup and view all the answers

    Which situational factor is NOT considered in the evaluation of risk?

    <p>The inmate’s proficiency in a language (C)</p> Signup and view all the answers

    What intervention strategy focuses on limiting actions to what is necessary?

    <p>Isolate, Contain and Control (A)</p> Signup and view all the answers

    In the context of staff engagement, what is the aim of dynamic security?

    <p>To ensure proactive engagement with inmates (B)</p> Signup and view all the answers

    Which of the following is a potential response for a situation that does not require immediate intervention?

    <p>Controlled Non-Intervention (B)</p> Signup and view all the answers

    What is the primary responsibility of a Sector Coordinator when arriving at a scene?

    <p>To ensure the appropriateness of intervention options (C)</p> Signup and view all the answers

    What is not a recognized type of resistance an inmate may exhibit?

    <p>Emotional compliance (B)</p> Signup and view all the answers

    Which intervention strategy entails preventing a situation from spreading?

    <p>Isolate, Contain and Control (C)</p> Signup and view all the answers

    What does the continuous assessment of situational factors allow staff to do?

    <p>Adapt and reformulate interventions as needed (D)</p> Signup and view all the answers

    Which role is assigned as the primary responder within a sector?

    <p>Correctional Officer/Primary Worker (C)</p> Signup and view all the answers

    Which of the following factors is explicitly evaluated using the AIM tool?

    <p>The physical and mental capacity to carry out a threat (A)</p> Signup and view all the answers

    Who may not be involved in the planning of intervention strategies?

    <p>Non-medical volunteers (A)</p> Signup and view all the answers

    What is assessed to determine the effectiveness of an intervention?

    <p>The situational factors and associated risks (A)</p> Signup and view all the answers

    What generally assists in early identification of issues in an inmate's behavior?

    <p>Dynamic security interactions (C)</p> Signup and view all the answers

    What is the primary role of the Sector Coordinator during an incident?

    <p>To communicate with the Correctional Manager and oversee coordination (C)</p> Signup and view all the answers

    When should a Sector Coordinator consider transferring responsibilities?

    <p>When the Correctional Manager arrives on the scene (C)</p> Signup and view all the answers

    What should be done if a staff member notices cues of distress in an inmate?

    <p>Treat it as a medical emergency and call for assistance (D)</p> Signup and view all the answers

    What is one of the first steps a staff member should do upon arriving at a potential medical emergency?

    <p>Initiate first aid/CPR and check the area for safety (D)</p> Signup and view all the answers

    What type of intervention can the Sector Coordinator authorize when verbal intervention is ineffective?

    <p>Physical restraints or tactical interventions (B)</p> Signup and view all the answers

    Which of the following responses is included in a health-related response to an inmate in distress?

    <p>Administering medication only if trained (A)</p> Signup and view all the answers

    What is the main goal when staff respond to a medical emergency?

    <p>To preserve life and ensure the health of the inmate (C)</p> Signup and view all the answers

    Which action is NOT typically taken by the Sector Coordinator?

    <p>Lead tactical responses personally (B)</p> Signup and view all the answers

    What should be done after the completion of an incident?

    <p>Write a detailed report and submit it before leaving (B)</p> Signup and view all the answers

    When health care professionals arrive on scene, what responsibility do they assume?

    <p>Overall management of health interventions (A)</p> Signup and view all the answers

    What is the appropriate action if an inmate cannot comprehend communication due to their mental state?

    <p>Contact health care staff immediately for assistance (B)</p> Signup and view all the answers

    What must the Sector Coordinator ensure about the inmate’s condition during an intervention?

    <p>That their mental and physical health are prioritized (D)</p> Signup and view all the answers

    Which of the following options can be authorized for tactical interventions?

    <p>Physical handling if necessary and proportionate (C)</p> Signup and view all the answers

    What is an essential step to be taken after gathering all information post-incident?

    <p>Hold a debriefing to enhance future interventions (B)</p> Signup and view all the answers

    What should not motivate a staff member’s decision to use restraints?

    <p>The ease of controlling the situation (C)</p> Signup and view all the answers

    Flashcards

    Institutional Head Responsibilities after Incident

    The Institutional Head is responsible for returning the institution to a safe environment after an incident and addressing any resulting challenges.

    Staff Training on Incident Management

    The Institutional Head ensures staff are trained in their duties, including the Engagement and Intervention Model, to effectively manage incidents.

    Monitoring Incident Management Policy Implementation

    The Institutional Head establishes processes to monitor compliance and effective implementation of incident management policies.

    Assistant Warden/Manager Operations Role in Incident Management

    The Assistant Warden/Manager, Operations, provides support and guidance to Correctional Managers in managing incidents.

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    Analyzing Incident Management Trends

    The Assistant Warden/Manager, Operations, identifies trends related to incident management, reinforces the Engagement and Intervention Model, and identifies any deficiencies.

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    Health Services Role in Incident Management

    The Chief, Mental Health Services, and the Chief, Health Services, provide oversight of healthcare professionals in applying the Engagement and Intervention Model.

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    Engagement and Intervention Model

    The Engagement and Intervention Model is a risk-based approach to managing incidents by using the most reasonable interventions.

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    Principles of Intervention in Incident Management

    Interventions used in incident management must be consistent with law and policy, prioritize inmate well-being, safety, and security, and promote peaceful resolution using verbal intervention and negotiation.

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    AIM Risk Evaluation Tool

    A tool used to evaluate risk based on three factors: ability, intent, and means.

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    Ability

    A person's physical or mental capability and opportunity to carry out a threat.

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    Intent

    A person's expressed or demonstrated intention to carry out a threat.

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    Means

    The resources or tools available to a person to carry out a threat.

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    Probability of Harm

    The likelihood that harm will occur.

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    Severity of Harm

    The severity or extent of potential harm.

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    Low Risk

    A situation where there is a low risk of harm occurring.

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    Moderate Risk

    A situation where there is a moderate risk of harm occurring.

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    High Risk

    A situation where there is a high risk of harm occurring.

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    Health Care Intervention

    The application of principles, knowledge and expertise by a qualified health professional in a medical situation.

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    Controlled Non-Intervention

    A response option for a situation that does not require immediate action. Observation and communication are used to de-escalate the situation.

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    Tactical Manoeuvring

    Strategically moving an individual away from a dangerous situation or a vulnerable location.

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    Tactical Intervention

    Using appropriate force to gain compliance and control in a situation.

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    Sector Coordinator

    The primary responder assigned to a specific sector during a shift.

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    Critical Incident Stress Management

    A program for staff experiencing stressful incidents, providing support and resources.

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    Response to Incidents Involving a Medical Emergency (Correctional Manager/Officer-in-Charge Checklist)

    The form used by Correctional Managers to document their response to medical emergencies.

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    Response to Incidents Involving a Medical Emergency (Staff Checklist)

    The form used by staff to document their response to medical emergencies; only one form is completed for all responding non-health staff.

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    Developing a List of Inmates Needing Support

    The process of identifying inmates who may need support services after critical incidents, involving consultations with various professionals.

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    Support Services for Inmates

    Inmates who may be affected by critical incidents are offered voluntary support from mental health professionals, Chaplains, and Indigenous Elders/Spiritual Advisors.

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    Intervention Plan

    A plan designed to address a specific situation or issue involving an inmate, requiring authorization before implementation.

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    Ongoing Assessment

    A continuous evaluation of the situation to determine the most appropriate response based on the evolving circumstances.

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    Verbal Intervention

    The process of using verbal communication, conflict management, and negotiation techniques to resolve a situation peacefully.

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    Force Proportionality

    The application of force that is directly proportional to the severity of the situation and the threat posed by the inmate.

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    Medical Emergency

    A situation where the inmate displays signs of experiencing a medical crisis, requiring immediate medical attention.

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    Health Intervention

    The use of various medications or health care interventions, depending on the specific needs of the inmate.

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    Statement/Observation Report

    A formal report documenting the details of an incident, written by all staff involved.

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    Operational Debriefing

    A meeting conducted after an incident to analyze the intervention and identify areas for improvement.

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    Operational Desk

    The primary communicator between the Sector Coordinator and the Correctional Manager.

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    On-Scene Controller

    The individual who takes command of the situation when the Crisis Management Model is activated.

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    Crisis Management Model

    A model for managing high-risk situations involving inmates, involving specific protocols and procedures.

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    Interdisciplinary Approach

    A multi-disciplinary approach involving both security and health care professionals, aimed at providing comprehensive care for inmates in crisis.

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    Response to Medical Emergencies

    The application of specific strategies and protocols for responding to medical emergencies, including the use of first aid and CPR.

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    Study Notes

    Incident Management Procedures

    • Institution Head Responsibilities: Responsible for restoring safety and security post-incident, managing ensuing challenges, ensuring staff training (Engagement and Intervention Model), and monitoring policy compliance.

    • Assistant Warden (Operations)/Manager (Operations) Responsibilities: Oversees Engagement and Intervention, provides support to Correctional Managers in incident management, identifies incident trends, reinforces model application, and addresses deficiencies.

    • Chiefs (Mental Health & Health Services) Responsibilities: Provide overall oversight of health care professionals' application of the Engagement and Intervention Model and identify trends in health services during incidents.

    Engagement and Intervention Model

    • Risk-Based Approach: A risk-based model guiding staff in security and health activities to prevent, respond to, and resolve incidents using the most appropriate interventions.

    • Principles: Interventions must adhere to the law, policies, inmate well-being, and safety of others. Prioritize peaceful resolution (verbal intervention, negotiation), be proportionate and necessary, and continuously assess the situation.

    Risk Evaluation

    • AIM Factors: Ability (physical/mental capacity, opportunity), Intent (verbal/non-verbal intent to act), and Means (ability to act).

    • Risk Levels: Evaluations result in low, moderate, or high risk levels based on harm probability and severity.

    Assessment of Situational Factors

    • Factors Considered: Available staff, containment level, self-harm history, inmate health, mental state, institutional behavior, characteristics, location, weapons, inmate count, compliance level (cooperative, verbal resistance, passive resistance, active resistance, assaultive, potential grievous harm/death, escape).

    • Partnerships: Consult with healthcare, Elders, Chaplains, Parole Officers using tools like the Offender Management System, etc.

    • Continuous Assessment: Ongoing evaluation of situational factors, risk, and intervention effectiveness is essential; interventions should be adjusted as needed.

    Engagement and Intervention Strategies

    • Engagement: Dynamic security, consistent interactions with inmates, active information gathering (observations, interviews), analysis of information, and early intervention to prevent issues.

    • Intervention Strategies: Intervention needs to be limited, proportionate to the situation, and appropriate for the individual(s) and situation factors, and risk levels. Common responses include: Isolate, Contain, Control; First Aid; Health Care Intervention; Communication; Controlled Non-Intervention; Tactical Manoeuvring/Intervention.

    • Interdisciplinary Approach: Collaboration is important; different groups and types of staff involved, including those with strong inmate rapport.

    Responding to Incidents

    • Sector Coordinator: Designated Correctional Officer/Primary Worker for each sector with primary responsibility for scene management: communicating with the Correctional Manager, operational desk, evaluating appropriate response options, ensuring health and safety of the inmate.

    • Health Services Role: Health services professionals lead the health interventions.

    • Security Response: Strategic options if verbal intervention is ineffective or inappropriate: restraining equipment, physical handling, chemical/inflammatory agents, batons, impact munitions, firearms (only the necessary and proportionate force).

    • Health-Related Response: Health Staff for potentially medical emergencies.

    Following an Incident

    • Reporting: Statement/Observation reports for all staff involved.

    • Debriefing: Correctional Manager and Health Services Chief conduct debriefings of intervention strategies for improvement.

    • Post-Incident Support: Critical incident stress management for staff, support services (mental health professionals, Chaplains, Elders) for inmates. A list of inmates needing support is created after consultation.

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    Description

    Test your knowledge on the Incident Management Procedures and the Engagement and Intervention Model. This quiz covers the responsibilities of various roles, including Institutional Heads and Chiefs of Health Services, and explores the risk-based approach to incident management. Understand how to apply these concepts effectively in real-world scenarios.

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