CD 567: Management of Security Incidents

The Institution Head is responsible for ensuring the safety and security of the institution after an incident, including managing any arising challenges.

The Institution Head makes sure all staff are adequately trained in their duties, including the Engagement and Intervention Model.

The Institution Head establishes processes to monitor the implementation of policies related to managing incidents and ensure compliance.

The Institution Head ensures staff are following proper procedures and are equipped to respond to medical emergencies as per the established guidelines.

The Assistant Warden/Manager, Operations, provides guidance and support to Correctional Managers in managing incidents and applying the Engagement and Intervention Model.

The Assistant Warden/Manager, Operations, identifies trends related to incidents, reinforces the use of the Engagement and Intervention Model and pinpoints any areas needing improvement.

The Mental Health and Health Services Chiefs provide oversight for health care professionals in applying the Engagement and Intervention Model during incidents.

The Mental Health and Health Services Chiefs monitor trends and patterns regarding the provision of health services during incidents.

Inmates who experience critical incidents are offered support services by mental health professionals, chaplains, or Indigenous Elders/Spiritual Advisors.

Mental health professionals, Chaplains, and Indigenous Elders/Spiritual Advisors document their interventions and submit the names of inmates they provided services to, to their supervisors.

The Correctional Manager completes a specific form (CSC/SCC 1323-01) shortly after a medical emergency occurs.

Non-health services staff involved in a medical emergency complete a specific form (CSC/SCC 1323-02) together.

Inmates can voluntarily participate in support services offered after critical incidents.

A tool used to assess risk based on an individual's ability, intent, and means to carry out a threat.

Refers to a person's physical and mental capacity, as well as their opportunity, to carry out a threat.

Indicates a person's intention to act in a specific way to execute a threat (verbal or nonverbal).

Represents the resources available to an individual to execute a threat.

A framework involving consistent interactions with inmates to gather information, analyze risks, and intervene early to prevent threats and conflicts.

A situation where an action is a necessary and proportionate response to a threat, no more and no less.

A response option for a situation requiring immediate intervention. It aims to isolate, contain, and control the incident to minimize spread and risk.

A response option for a situation that does not require immediate intervention. Containment, observation, and communication are used to reduce resistance and gain compliance.

Strategically moving an individual away from a threat or a vulnerable location, or intervening using force to gain compliance and control.

The purpose of gathering information from inmates is to identify potential issues early and prevent conflicts.

The process of analyzing collected information from inmates to identify patterns and predict risks.

Direct engagement with inmates to address concerns, de-escalate situations, and maintain safety.

A response option involving the use of emergency care or treatment for an ill or injured person before regular medical assistance arrives.

A response option utilizing health-related knowledge and expertise by a licensed health professional during a medical emergency.

A response option utilizing non-verbal cues, verbal communication, conflict management techniques, and directives to address an incident.

The Sector Coordinator is the point person on scene, communicating with the Correctional Manager and coordinating the response.

The Sector Coordinator assesses the situation and determines the best response to a situation, considering factors like the inmate's mental and physical health while ensuring safety.

The Sector Coordinator ensures staff involved in the incident complete a report detailing their observations.

The Sector Coordinator uses a collaborative approach and may involve partners in de-escalating a situation.

The Sector Coordinator prioritizes the inmate's well-being, ensuring their health and safety are considered throughout the response.

When verbal intervention fails, tactical intervention may be necessary, using appropriate force and escalating gradually.

If the incident requires a tactical intervention, a planned response including a variety of tools can be used, but only after assessment of risk and inmate condition.

The Correctional Manager, Operational Desk, or Crisis Manager approves intervention plans and ensures resources are available.

When an inmate displays signs of distress, it is treated as a medical emergency. Staff are trained to respond appropriately.

The Engagement and Intervention Model provides a framework for approaching incidents, with a focus on communication, de-escalation, and safety.

The Engagement and Intervention Model encompasses both Security and Health-Related Response components.

The use of restraints, medication, and other health interventions may be used by Health Services professionals when deemed necessary.

After an incident, staff involved complete a report and participate in a debriefing session to analyze the incident and improve future interventions.

The Chief, Health Services, participates in the debriefing to ensure the quality of health care interventions provided during incidents.