Improving Oral Communication Skills
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Questions and Answers

What did George Bernard Shaw say about communication?

  • Communication is easy if you are clear and concise.
  • Communication is only effective when using complex language.
  • The single biggest problem in communication is the illusion that it has taken place. (correct)
  • Communication should always be brief and to the point.

    • Which aspect of oral communication does the author suggest is infuriating?

  • Dancing around the subject (correct)
  • Using simple language
  • Using offensive language
  • Delivering the message with confidence

    • What is one way to show respect when speaking with others?

  • Thanking your audience for listening (correct)
  • Using offensive language
  • Speaking in a condescending manner
  • Stereotyping people

    • What should you consider when delivering a message orally?

    <p>Consider the understanding and time of your audience</p> Signup and view all the answers

    What should you do to reinforce your point when speaking with others?

    <p>Get to the point as quickly as possible and then reinforce it</p> Signup and view all the answers

    What did the author emphasize regarding the length of communication?

    <p>'Waffling' and using excessive words</p> Signup and view all the answers

    What does the author recommend regarding the use of racist, sexist, or other prejudiced language?

    <p>Be respectful and avoid using such language</p> Signup and view all the answers

    What aspect is important when trying to get your point across through spoken words?

    <p>'Be clear' and use simple language</p> Signup and view all the answers

    What is an important factor in making others likely to believe in your message?

    <p>Backing your message with evidence and reason</p> Signup and view all the answers

    Why is the tone of how you say something important?

    <p>It can interfere with the message being communicated</p> Signup and view all the answers

    Where can one find more in-depth materials on presentation skills based on the text?

    <p>On the Academic Skills Hub</p> Signup and view all the answers

    What is active listening mainly about based on the text?

    <p>Paying close attention and responding appropriately</p> Signup and view all the answers

    Which type of behavior interferes with the impact of a message according to the text?

    <p>Sounding angry or bored</p> Signup and view all the answers

    What should be avoided during a speech to prevent devaluing what is said?

    <p>Cracking joke after joke</p> Signup and view all the answers

    What does active listening involve based on the text?

    <p>Reflecting back your understanding of what has been said</p> Signup and view all the answers

    Where can one find more information on presentation skills according to the text?

    <p>On the Academic Skills Hub and All Aboard tutorial Presentation Skills and Tools website</p> Signup and view all the answers

    What is essential for active listening based on the text?

    <p>Nodding, asking appropriate questions, and reflecting back understanding</p> Signup and view all the answers

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