17 Questions
What did George Bernard Shaw say about communication?
The single biggest problem in communication is the illusion that it has taken place.
Which aspect of oral communication does the author suggest is infuriating?
Dancing around the subject
What is one way to show respect when speaking with others?
Thanking your audience for listening
What should you consider when delivering a message orally?
Consider the understanding and time of your audience
What should you do to reinforce your point when speaking with others?
Get to the point as quickly as possible and then reinforce it
What did the author emphasize regarding the length of communication?
'Waffling' and using excessive words
What does the author recommend regarding the use of racist, sexist, or other prejudiced language?
Be respectful and avoid using such language
What aspect is important when trying to get your point across through spoken words?
'Be clear' and use simple language
What is an important factor in making others likely to believe in your message?
Backing your message with evidence and reason
Why is the tone of how you say something important?
It can interfere with the message being communicated
Where can one find more in-depth materials on presentation skills based on the text?
On the Academic Skills Hub
What is active listening mainly about based on the text?
Paying close attention and responding appropriately
Which type of behavior interferes with the impact of a message according to the text?
Sounding angry or bored
What should be avoided during a speech to prevent devaluing what is said?
Cracking joke after joke
What does active listening involve based on the text?
Reflecting back your understanding of what has been said
Where can one find more information on presentation skills according to the text?
On the Academic Skills Hub and All Aboard tutorial Presentation Skills and Tools website
What is essential for active listening based on the text?
Nodding, asking appropriate questions, and reflecting back understanding
Discover top tips for enhancing your spoken communication skills, including the importance of clarity, simplicity, and thoughtful messaging. Learn how to ensure that your message has been effectively communicated and understood by others.
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