8 Questions
What is one way a travel and tourism organisation can improve its reputation with customers?
Offering good customer service and encouraging satisfied customers to give good reviews
How can a travel and tourism organisation create a good impression with external customers?
Ensuring happy and motivated staff to provide better customer service
Which factor contributes to the reputation of a travel and tourism organisation according to the text?
Marketing initiatives to inform potential customers and offer incentives
What is a key factor in improving the reputation of a travel and tourism organisation with customers?
Offering good customer service and ensuring happy/motivated staff
How does a travel and tourism organisation create a good impression with external customers?
By emphasizing corporate/social responsibility and providing good reviews
What contributes to making everywhere seem well-cared for and gives a good impression?
Reliable environment and being easily accessible
How does a travel and tourism organisation ensure that customers will be satisfied and willing to give good reviews?
Offering good customer service and ensuring happy/motivated staff
What gives a good impression to external customers, leading to an improved reputation for the organisation?
Emphasizing corporate/social responsibility and providing good reviews
Learn about strategies for enhancing customer reputation in travel and tourism organizations, such as offering good customer service, ensuring happy and motivated staff, maintaining a pleasant environment, and effective marketing initiatives. Understand the importance of value for money and positive reviews in shaping customer perceptions.
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