Podcast
Questions and Answers
Citibank was the first banking firm to introduce APMs.
Citibank was the first banking firm to introduce APMs.
False
Information systems and technologies are not seen as necessities for doing business.
Information systems and technologies are not seen as necessities for doing business.
False
Introducing ATMs gave Citibank a minor competitive advantage over their competitors.
Introducing ATMs gave Citibank a minor competitive advantage over their competitors.
False
Other banks were not required to provide ATM services to banking customers to survive in the retail banking industry.
Other banks were not required to provide ATM services to banking customers to survive in the retail banking industry.
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Investing in information systems and technologies is optional for most businesses.
Investing in information systems and technologies is optional for most businesses.
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