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Why is the relationship between a company and a customer important?
Why is the relationship between a company and a customer important?
- It leads to increased customer loyalty and satisfaction. (correct)
- It ensures the company's products are always the cheapest.
- It allows the company to control the customer's behavior.
- It helps the company save money on advertising.
What is a key benefit of a strong company-customer relationship?
What is a key benefit of a strong company-customer relationship?
- Customers will have less influence on the company's decisions.
- Customers will be less satisfied with the company's products.
- Customers are more likely to continue doing business with the company. (correct)
- Customers will always choose the cheapest product.
How does a positive company-customer relationship impact the company's reputation?
How does a positive company-customer relationship impact the company's reputation?
- It can enhance and strengthen the company's reputation. (correct)
- It makes the company less concerned about its reputation.
- It has no impact on the company's reputation.
- It can lead to a negative impact on the company's reputation.
What effect does a good relationship with customers have on a company's revenue?
What effect does a good relationship with customers have on a company's revenue?
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