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Questions and Answers
What is the primary focus of experiential learning approach?
What is the outcome of effective communication?
What is essential for stimulating learning and development?
What is the result of communication breakdown?
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What is a key skill for professional development?
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What is the importance of safe learning environments?
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What is the outcome of companies with effective communication?
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What is the importance of oral and written communication skills?
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What is a direct benefit of effective communication in healthcare, according to the study by Jenstad et al. in 2024?
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What is a consequence of communication breakdown in healthcare?
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What is emphasized in legal practice regarding communication?
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What is a benefit of effective communication in companies, according to the Harvard Business Review in 2009?
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What is reflective practice essential for, according to Thorpe in 2004?
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What involves exploring the reasons behind past actions to inform future decision-making?
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What is critical reflective practice heavily reliant on?
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What is a highly valued attribute in potential new hires, according to the MIT Sloan Management Review in 2023?
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Study Notes
Importance of Communication in Various Fields
- Effective communication leads to shared understanding, better adherence to plans, and improved satisfaction with care, ultimately resulting in overall well-being goals and lower costs in healthcare.
- A study of nurses using empathy by Jenstad et al. in 2024 exemplifies the direct benefits of effective communication in healthcare.
Consequences of Communication Breakdown
- Communication breakdown results in increased costs, longer hospital stays, increased readmissions, and lower client and worker satisfaction.
- Patients often judge competence based on 'bedside manner', highlighting the importance of effective communication in healthcare.
Communication Across Professions
- Legal practice emphasizes the importance of communication for solicitors, regardless of their area of expertise, as it is essential for conveying information clearly and effectively.
- Companies that communicate effectively experience a 47% higher return to shareholders over a five-year period.
- Oral and written communication skills are highly valued by employers, ranking among the top five sought-after attributes in potential new hires.
Reflective Practice and Critical Thinking
Key Skill: Reflective Practice
- Reflective practice is essential for professional development, requiring contemplation of actions and their rationale to inform future decision-making.
- Reflection-on-action involves exploring the reasons behind past actions to inform future decision-making.
Critical Reflective Practice
- Critical reflective practice involves active learning, questioning beliefs, reviewing assumptions, and being open to changing perspectives.
- It heavily relies on critical thinking skills to challenge existing beliefs and values.
Ethical Decision Making
- Critical reflection enables individuals to make decisions based on their own ethics and values, fostering ethical decision-making.
Learning Communication Skills
Experiential Learning Approach
- Skills are best learned through modelling and practice rather than traditional teaching methods.
- Experiential learning emphasizes the importance of practical experience in skill development.
Importance of Safe Learning Environments
- Safe and supportive environments are crucial for effective learning and behaviour change.
- Studies show that safe environments play a central role in facilitating learning.
Role of Feedback in Learning
- Feedback is essential for stimulating learning and development, particularly in improving communication skills.
Inductive Cycle
- No specific information provided.
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Description
This quiz explores the benefits of effective communication in healthcare, including improved patient satisfaction and well-being, and lower costs. It also discusses the consequences of ineffective communication.
