Implementing SCM Systems and Extranet Connections
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Questions and Answers

What is the main purpose of Electronic Data Interchange (EDI)?

  • Enhance manual document exchange
  • Extend the time for transaction processing
  • Minimize data entry errors and reduce paper usage (correct)
  • Increase inventory levels and cycle time

How does Supply Chain Management (SCM) systems facilitate information sharing along the supply chain?

  • By increasing inventory levels for risk mitigation
  • By slowing down the cycle time
  • By allowing automatic notifications to suppliers and ERP system access (correct)
  • By eliminating paper usage and increasing transaction costs

What type of documents can be exchanged using Electronic Data Interchange (EDI)?

  • Social media messages
  • Routine documents like purchasing orders (correct)
  • Handwritten letters
  • Personal emails

What is the primary benefit of Vendor-managed Inventory in a supply chain?

<p>Reduces cycle time and minimizes paper usage (C)</p> Signup and view all the answers

How does Extranet benefit organizations involved in Supply Chain Management?

<p>Reduces friction along the supply chain (D)</p> Signup and view all the answers

What role does IT Steering Committee play in IT Strategic Planning?

<p>Reviews and approves IT strategic plans and initiatives (A)</p> Signup and view all the answers

What does Technical Feasibility assess in a systems development project?

<p>Whether the organization can use its existing systems to achieve the project’s performance objectives (B)</p> Signup and view all the answers

Which approach states that ethical actions treat all human beings equally, or, if unequally, then fairly, based on defensible standards?

<p>The Fairness Approach (A)</p> Signup and view all the answers

What is the process that assesses whether the computer code will produce the expected and desired results?

<p>Testing (D)</p> Signup and view all the answers

In IT ethics, what does Information Privacy refer to?

<p>The right to determine when, and to what extent info can be gathered (C)</p> Signup and view all the answers

Which tool is used for collecting user requirements and creating systems design in a group-based manner?

<p>Joint Application Design (C)</p> Signup and view all the answers

What does Economic Feasibility determine in a project?

<p>Does the organization have the necessary time and money (C)</p> Signup and view all the answers

Which of the following is NOT a benefit of Enterprise Resource Planning (ERP) systems?

<p>Reduce the need for extensive training and data conversion (B)</p> Signup and view all the answers

What is the primary purpose of Customer Relationship Management (CRM) systems?

<p>To develop highly individualized offers for customers (A)</p> Signup and view all the answers

Which of the following is NOT a component of operational CRM systems?

<p>Supply chain management applications (D)</p> Signup and view all the answers

What is the purpose of analytical CRM systems?

<p>To analyze customer behavior and perceptions (B)</p> Signup and view all the answers

What is the term used for the marketing of additional related products to customers based on a previous purchase?

<p>Cross-selling (D)</p> Signup and view all the answers

What is the primary function of a supply chain?

<p>To facilitate the flow of materials, information, and services (B)</p> Signup and view all the answers

What is the primary purpose of an Extranet?

<p>To allow external business partners to access a company's internal data and systems securely over the internet (C)</p> Signup and view all the answers

Which of the following is NOT a key element of an IT Strategic Plan?

<p>Providing a detailed implementation plan for specific software applications (B)</p> Signup and view all the answers

What is the primary role of the IT Steering Committee?

<p>To link organizational strategy with IT strategy and allocate resources for IT initiatives (D)</p> Signup and view all the answers

What is a key benefit of implementing Supply Chain Management (SCM) systems with an Extranet?

<p>Improved order entry and customer service (A)</p> Signup and view all the answers

Which of the following is a strategy for acquiring IT applications mentioned in the text?

<p>All of the above (D)</p> Signup and view all the answers

What is a key challenge in assessing the costs of IT investments?

<p>Allocating fixed costs among different IT projects (D)</p> Signup and view all the answers

What is the purpose of Electronic Data Interchange (EDI)?

<p>To facilitate the exchange of business documents between organizations electronically (A)</p> Signup and view all the answers

What is the primary role of an IT Strategic Plan?

<p>To define the long-term goals and objectives for an organization's information technology (A)</p> Signup and view all the answers

Which type of information system is primarily responsible for managing an organization's supply chain?

<p>Supply Chain Management (SCM) systems (D)</p> Signup and view all the answers

Which of the following is a potential benefit of using an Extranet?

<p>Improved collaboration and information sharing with external partners and stakeholders (D)</p> Signup and view all the answers

Which type of information system is responsible for processing business transactions and generating data?

<p>Transaction Processing Systems (TPS) (C)</p> Signup and view all the answers

What is the purpose of Supply Chain Visibility?

<p>To allow all organizations in a supply chain to access relevant data on purchased materials (B)</p> Signup and view all the answers

Which segment of the supply chain involves manufacturing, assembly, and packaging?

<p>Internal (C)</p> Signup and view all the answers

What do Tier 1 suppliers produce in the supply chain?

<p>Integrated components like dashboards and seat assemblies (C)</p> Signup and view all the answers

Which type of flow in the supply chain includes physical products and raw materials?

<p>Material Flows (D)</p> Signup and view all the answers

What is the main role of Electronic Data Interchange (EDI) in the supply chain?

<p>Enhancing data exchange without human intervention (D)</p> Signup and view all the answers

How do IT Strategic Plans benefit supply chain management?

<p>By aligning technology initiatives with the overall business strategy (B)</p> Signup and view all the answers

What is the purpose of an IT Steering Committee in the context of supply chain management?

<p>To centralize decision-making on IT matters (A)</p> Signup and view all the answers

What is a key benefit of using Extranet in the supply chain?

<p>Streamlining communication and data exchange with external parties (A)</p> Signup and view all the answers

What distinguishes Tier 2 suppliers in the supply chain?

<p>Using inputs to make windshields, tires, and plastic moldings (A)</p> Signup and view all the answers

What does the Downstream segment of the supply chain mainly involve?

<p>Distribution activities often carried out by external distributors (C)</p> Signup and view all the answers

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