ERP & SCM Systems Quiz

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What is the primary purpose of private industrial networks?

To share product design and development with suppliers and partners (correct)

To connect thousands of suppliers and buyers

To auction goods and services

To generate revenue from transaction fees

What is the main characteristic of net marketplaces?

They focus on indirect goods only

They connect many buyers and sellers (correct)

They are used for spot purchasing

They are owned by a single buyer

What drove prices down in exchanges, but did not offer long-term relationships or services?

Fixed prices

RFQs

Negotiation

Competitive bidding (correct)

What is the most important factor in driving the technology and design of an e-commerce site?

Customers' demands (B) Signup and view all the answers

What is the current trend in m-commerce revenue?

It is steadily growing (B) Signup and view all the answers

What is essential for assembling a team to make decisions about an e-commerce site?

Having a team with diverse skills (C) Signup and view all the answers

What is the main effect of personalization/customization technology in e-commerce?

Sending personalized messages and customized products (D) Signup and view all the answers

What is the primary advantage of digital goods in e-commerce?

Near-zero marginal cost (C) Signup and view all the answers

Which type of e-commerce involves online transactions between individuals?

Consumer-to-consumer (C2C) (A) Signup and view all the answers

What is the primary goal of long tail marketing in e-commerce?

Targeting a large audience inexpensively (B) Signup and view all the answers

What is the purpose of electronic data interchange (EDI) in business-to-business e-commerce?

Computer-to-computer exchange of standard transactions (A) Signup and view all the answers

What is the main benefit of social networking in e-commerce?

Facilitating user content creation (C) Signup and view all the answers

What is the primary goal of implementing an Enterprise System?

To increase firm-wide information to support decision making (B) Signup and view all the answers

What is the term for the network of organizations and processes for procuring raw materials, transforming them into products, and distributing the products?

Supply Chain (A) Signup and view all the answers

What is the term for the phenomenon where information about product demand gets distorted as it passes from one entity to the next across the supply chain?

Bullwhip effect (B) Signup and view all the answers

What is the primary function of Supply Chain Planning systems?

To model existing supply chains and optimize sourcing and manufacturing plans (C) Signup and view all the answers

What is the term for the strategy of maintaining a buffer stock to compensate for lack of flexibility in the supply chain?

Safety stock (B) Signup and view all the answers

What is the term for the process of capturing and integrating customer data from all over the organization and consolidating and analyzing customer data?

Customer Relationship Management (B) Signup and view all the answers

What is the primary benefit of implementing a Supply Chain Management system?

All of the above (D) Signup and view all the answers

What is the term for the model where customer orders trigger events in the supply chain?

Pull-based model (C) Signup and view all the answers

What is the term for the type of supply chain where information and materials flow sequentially from company to company?

Sequential supply chain (B) Signup and view all the answers

What is the primary function of Customer Relationship Management (CRM) systems?

To capture and integrate customer data from all over the organization (D) Signup and view all the answers

What is a primary function of private industrial networks?

To share product design and development with suppliers (A) Signup and view all the answers

What is a characteristic of net marketplaces?

Generate revenue from transaction fees and other services (B) Signup and view all the answers

What is a consequence of increased price transparency in online marketplaces?

Merchants are able to engage in price discrimination (A) Signup and view all the answers

What was a major issue with exchanges that proliferated during the early years of e-commerce?

They drove prices down without offering long-term relationships or services (A) Signup and view all the answers

What type of marketplaces connect thousands of suppliers and buyers for spot purchasing?

Exchanges (B) Signup and view all the answers

What is a key difference between private industrial networks and net marketplaces?

Private industrial networks are owned by buyers, while net marketplaces are owned by independent intermediaries (A) Signup and view all the answers

What type of systems enable increasing meeting size and increasing productivity?

Group Decision Support Systems (GDSS) (C) Signup and view all the answers

What is the primary objective of rationalization of procedures?

To streamline standard operating procedures (B) Signup and view all the answers

What is the purpose of business process redesign?

To analyze, simplify, and redesign business processes (C) Signup and view all the answers

What is the primary benefit of automation?

Increases efficiency (B) Signup and view all the answers

What is the purpose of total quality management (TQM) and six sigma?

To make continuous quality improvements (C) Signup and view all the answers

What is the purpose of drill-down capabilities?

To enable data analysis (B) Signup and view all the answers