Podcast
Questions and Answers
What are the five strategies for implementing transnational information systems?
What are the five strategies for implementing transnational information systems?
The five strategies for implementing transnational information systems are:
- Agreeing on Common User Requirements
- Introducing Changes in Business Processes
- Coordinating Applications Development
- Coordinating Software Releases
- Encouraging Local Users to Support Global Systems
What is cooptation in the context of transnational company?
What is cooptation in the context of transnational company?
- Ignoring local units and implementing changes top-down
- Using force to impose change on local units
- Involving local units in designing and implementing solutions (correct)
- Replacing local units with global experts
What are two alternative approaches to cooptation in transnational information systems?
What are two alternative approaches to cooptation in transnational information systems?
Two alternative approaches to cooptation are:
- Allowing each country unit to develop one transnational application first in their home territory and then throughout the world.
- Developing new transnational centers of excellence, or a single center of excellence.
What are some technical challenges to be considered when developing international information systems?
What are some technical challenges to be considered when developing international information systems?
What is the goal of developing a transnational information systems architecture based on core systems?
What is the goal of developing a transnational information systems architecture based on core systems?
Flashcards
User Requirements
User Requirements
A short list of core business processes and core support systems.
Software Compatibility
Software Compatibility
Ensuring that all units use compatible versions of new software.
Change Agent Success
Change Agent Success
Depends on legitimacy (accepted authority), user involvement, and showing change benefits.
Incremental Change
Incremental Change
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Cooptation
Cooptation
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Transnational Systems
Transnational Systems
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Center of Excellence
Center of Excellence
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International Systems Challenges
International Systems Challenges
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Global Computing Platform
Global Computing Platform
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Software Applications
Software Applications
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Systems Integration
Systems Integration
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Global Business Model
Global Business Model
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Transnational Systems Architecture
Transnational Systems Architecture
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Core Systems
Core Systems
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Hardware
Hardware
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Software
Software
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Networking Standards
Networking Standards
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Key System Applications
Key System Applications
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Internet
Internet
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Legitimacy
Legitimacy
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Study Notes
Implementing Global Strategies
- Agreeing on User Requirements: Establish core business processes and support systems to create a common language and identify similarities/differences across divisions.
- Introducing Changes in Business Processes: Change success depends on legitimacy (acceptance of authority), involving users (making them feel change benefits them), and having the right authority.
- Coordinating Applications Development: Global change implementation is better tackled incrementally (small steps towards a larger vision), rather than a large-scale overhaul.
- Coordinating Software Releases: Implement procedures to ensure all units use compatible software versions simultaneously.
- Encouraging Global System Support: Use cooptation (involving opposition in design/implementation) to manage resistant local units. Avoid raw power unless absolutely necessary. Units must agree on transnational systems.
Cooptation Strategies
- Permit local development: Each country unit creates a transnational application first locally, then globally. This creates ownership and distribution/implementation challenges.
- Establish transnational centers of excellence: New centralized centers handle identification, specification, analysis, design, and testing of business processes and systems.
International Information Systems
- Technical Challenges: Standardization across various global operating units, availability of user-friendly, productivity-enhancing software, and establishing seamless information flow despite variations in internet/telecom quality, and application usage are significant challenges for global systems.
- System Integration and Connectivity: Systems integration and global connectivity are needed to overcome the challenges of variable internet/telecom quality and software usage among different units.
- Computing Platforms: Compatibility of new global core systems with pre-existing division-specific applications and hardware needs consideration. Core systems should foster global workflow/collaboration.
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