Podcast
Questions and Answers
What is the purpose of an organization's mission?
What is the purpose of an organization's mission?
What is one of the key functions of developing strategies?
What is one of the key functions of developing strategies?
Which factor is NOT part of the strategic process discussed in the text?
Which factor is NOT part of the strategic process discussed in the text?
What does a differentiation strategy aim to achieve?
What does a differentiation strategy aim to achieve?
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What should functional areas have in relation to the organizational strategies?
What should functional areas have in relation to the organizational strategies?
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Which of the following is NOT a strategy for competitive advantage mentioned in the text?
Which of the following is NOT a strategy for competitive advantage mentioned in the text?
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What aspect of a company's mission does the Operations Management Mission focus on?
What aspect of a company's mission does the Operations Management Mission focus on?
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What does a response strategy aim to achieve?
What does a response strategy aim to achieve?
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In the context of strategic planning, what does 'neutralize threats' mean?
In the context of strategic planning, what does 'neutralize threats' mean?
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What role does profitability play in an organization's mission according to the text?
What role does profitability play in an organization's mission according to the text?
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Study Notes
Learning Objectives
- Define mission and strategy to articulate organizational direction.
- Identify and explain three strategic approaches to gain competitive advantage.
- Understand key success factors and core competencies vital for business growth.
- Utilize factor rating methods to evaluate outsourcing options for countries and providers.
- Identify and explain four global operations strategy options.
Global Strategies
- Boeing operates on a worldwide sales and supply chain model.
- Benetton excels in rapid inventory movement worldwide through flexible design and distribution.
- Sony sources components globally, notably from Thailand and Malaysia.
- Volvo, notably Swedish, is owned by Chinese company Geely, assembles models across continents, sharing platforms with Mazda and Ford.
- Haier, a Chinese appliance manufacturer, dominates the U.S. market for compact refrigerators and wine cabinets.
Reasons to Globalize
- Enhances supply chain efficiency through strategic facility location.
- Reduces costs and mitigates risks associated with currency exchange.
- Improves overall operations and understanding of international markets.
- Drives product enhancements through global collaborations.
- Attracts global talent by offering competitive employment opportunities.
Improve the Supply Chain
- Strategic facility placement close to valuable resources facilitates production efficiency.
- For example, perfumes are manufactured in France, and auto designs originate in California.
Reduce Costs
- Trade agreements such as NAFTA and the EU can lower tariffs and improve profit margins.
- Utilizing maquiladoras, the World Trade Organization, and regional pacts streamlines operations.
Improve Operations
- Exposure to diverse business practices enhances response times and service.
- Notable practices include Japanese inventory management, German robotics innovation, and Scandinavian ergonomics.
Understand Markets
- Engaging with diverse markets exposes firms to new opportunities and extends product life cycles.
- Cell phone design, shifting from Europe to Japan and India, exemplifies this globalization trend.
Improve Products
- Collaborating on R&D, as seen with Toyota and BMW, fosters innovation.
- Joint production efforts, like those between Samsung and Bosch, minimize risk and cut costs.
Attract and Retain Global Talent
- Offering enhanced employment opportunities and stability attracts top talent.
- Job relocation strategies can optimize workforce distribution in a company.
Cultural and Ethical Issues
- Global operations must navigate varying social and cultural norms, alongside international ethical guidelines.
- Despite challenges, there is significant movement of capital, information, and goods worldwide.
Factors Influencing Global Decisions
- Organizations assess factors such as national literacy, work ethic, innovation rates, and political stability when entering markets.
- Economic indicators such as inflation, tax rates, and skilled workforce availability are critical for operations.
Product and Parent Company Matching
- Various brands align with parent companies, like Braun with Volkswagen and Godiva with Campbell Soup.
- Understanding such relationships aids in leveraging brand strengths and market positioning.
Mission and Strategy Development
- A clear mission establishes the organization's destination, while the strategy outlines the methods to achieve that goal.
- Effective mission statements are foundational for guiding strategic objectives.
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Description
Test your knowledge on global business strategies with this quiz focusing on differences in business practices in Japan, Germany, and Scandinavia. Learn how international operations can impact response time and customer service, as well as how interacting with foreign markets can lead to new opportunities.