Podcast
Play an AI-generated podcast conversation about this lesson
Questions and Answers
What is the main purpose of organizing in management?
What is the main purpose of organizing in management?
- To motivate employees
- To allocate resources
- To set timelines
- To establish SOPs (correct)
What is the main goal of controlling in management?
What is the main goal of controlling in management?
- To monitor employee performance
- To provide praise and appreciation
- To provide a strong sense of direction
- To ensure quality and efficiency (correct)
What is Service Operations Management?
What is Service Operations Management?
- A component of a business activity concerned with providing customer services (correct)
- A component of a business activity concerned with providing quality products
- A component of a business activity concerned with providing efficient operations
- A component of a business activity concerned with providing reliable work
