Human Services Chapter 1

Chapter One

• Discusses levels of professional credentialing in human services.
• Refers to M. Scott Peck and his quote "Life is difficult".
• Explores the concepts of social care, encompassing assistance with various needs.
• Deals with social control, involving regulation and monitoring of behavior.
• Centers on rehabilitation, the process of restoring someone to a state of health or normal life.
• Aims for self-sufficiency, enabling individuals to meet their own needs independently.
• Outlines the roles of a Human Service Professional (HSP), covering diverse responsibilities.
• Describes essential skills crucial for HSPs to perform their jobs effectively.
• Mentions Alliance bank, but significance within the chapter is unclear without further context.
• Includes case management, coordinating services to address specific needs.
• Deals with evidence-based practice, utilizing research to guide interventions.
• Lays out principles of management applicable to human services settings.

Chapter Two

• Covers reasons individuals choose to work in human services, exploring motivations.
• Discusses Human Services (HS) as an academic discipline, its study and research.
• Focuses on education level of Human Services Professionals (HSPs), the required training.
• Explains criteria for making informed choices in human service practice.
• Highlights key personal characteristics of HSPs, such as compassion and ethics.
• Explains self-determination, the right of individuals to make their own choices.
• Stresses the importance of self-awareness for HSPs, understanding their own values and biases.
• Includes empathy, the ability to understand and share the feelings of others.
• Describes various categories of HSPs, based on their roles and responsibilities.
• Emphasizes the importance of competence, having the skills and knowledge to do the job.
• Covers social justice issues within human services, advocating for fairness and equality.
• Differentiates between direct service, providing help to individuals, and indirect service, working for systemic change.

Chapter Three

• Discusses historical views on mental illness and the belief in evil spirits.
• Analyzes the role of the church in providing care and support.
• Defines "Less eligibility," a principle that welfare should be less desirable than work.
• Covers Laissez-faire economics, a system with minimal government intervention.
• Mentions Social Darwinism, applying the concept of survival of the fittest to society.
• Examines Changes during the 1800s, social and economic shifts that impacted human services.
• Addresses the Gilded Age, an era of rapid industrialization and wealth inequality.
• Highlights the Progressive Era, a period of social activism and reform.
• Introduces Clifford Beers, a mental health advocate and reformer.
• Covers "Friendly Supervision," an approach to overseeing employees in a supportive way.
• Includes the Social Security Act of 1935, establishing key social welfare programs.
• Mentions the National Institute of Mental Health, a research organization.
• Covers the Community Mental Health Centers Act, aimed at deinstitutionalization.
• Deals with deinstitutionalization, the shift away from institutionalizing people with mental illness.

Chapter Four

• Addresses the "Three-legged stool," ethical decision making concept.
• Explains codes of ethics, principles that guide professional conduct.
• Lists six ethical principles relevant to human services.
• Covers the role of law in human services, legal regulations that affect practice.
• Mentions Texas social work regulation, specific laws governing social work in Texas.
• Focuses on duty to warn, the obligation to protect individuals from harm.
• Stresses the importance of confidentiality, protecting client information.
• Considers privileged communication, legal protection of certain client information.
• Discusses relative confidentiality, situations where confidentiality may be limited.
• Deals with commitment to serve the client, prioritizing client needs and well-being.
• Highlights the importance of documentation, accurate and thorough record-keeping.

Chapter Five

• Promotes a multicultural approach, understanding and valuing diversity.
• Defines race.
• Defines ethnicity.
• Explains cultural pluralism, where diverse cultures coexist and maintain their identities.
• Discusses the concept of minority-majority population, shifting demographics.
• Covers classism, prejudice against or in favor of people belonging to a particular social class.
• Defines ageism, prejudice against individuals based on their age.
• Explains ethnocentrism, judging other cultures based on one's own cultural standards.
• Defines heterosexism, prejudice against people who are not heterosexual.
• Mentions Japanese-American internment during WWII, a case of discrimination.

Essays

• Asks "What is social justice?"
• Explores "What can Human Services professionals do about it?"
• Questions "Why isn't social injustice more obvious to people?"
• Examines the relationship to empowerment, helping individuals gain control over their lives.
• Provides "Examples of how injustice occurs".