Principles of Human Services Flashcards

A person's outlook on life that reflects how he or she feels and thinks about other people and situations.

Having confidence and satisfaction in oneself.

Willingness to answer for one's conduct and decisions.

<p>Making oneself do what is necessary.</p> Signup and view all the answers

<p>Interacting easily with people.</p> Signup and view all the answers

<p>A guiding set of moral values.</p> Signup and view all the answers

<p>The quality of firmly following one's moral values.</p> Signup and view all the answers

<p>Private.</p> Signup and view all the answers

<p>How a person feels about his or her job and the effort he or she puts into it.</p> Signup and view all the answers

<p>Pointing out and analyzing a weakness to cause improvement without embarrassment.</p> Signup and view all the answers

<p>A supervisor's written review of an employee's work performance.</p> Signup and view all the answers

<p>An arrangement in which the same teacher and group of students remain in one classroom for most of the day.</p> Signup and view all the answers

<p>Learning that takes place when students work in groups to discuss and solve problems together.</p> Signup and view all the answers

<p>The courses taught in a school and how the courses are sequenced.</p> Signup and view all the answers

<p>Not based on, or affiliated with, any religion.</p> Signup and view all the answers

<p>Thinking about things that are actually experienced.</p> Signup and view all the answers

<p>A person who has less education or experience but works under the supervision of a more highly educated professional.</p> Signup and view all the answers

<p>Thinking about ideas and concepts and connecting feelings with thoughts.</p> Signup and view all the answers

<p>Education that takes place after high school.</p> Signup and view all the answers

<p>Activities that take place before or after school.</p> Signup and view all the answers

<p>A curriculum developed by the teachers and staff of a school.</p> Signup and view all the answers

<p>Postsecondary schools designed to teach the specific skills needed to begin working in a trade.</p> Signup and view all the answers

<p>People who design, conduct, and supervise programs to improve the skills of a company's employees.</p> Signup and view all the answers

<p>Physical items that are part of a portfolio.</p> Signup and view all the answers

<p>A person who has met the state requirement for teacher preparation.</p> Signup and view all the answers

<p>An organized collection of materials and information that shows how personal knowledge, skills, and attitudes have developed over time.</p> Signup and view all the answers

<p>Money that is given for a specific purpose, such as educational expenses, that does not have to be repaid.</p> Signup and view all the answers

<p>To express thoughts into words.</p> Signup and view all the answers

<p>The physical facilities.</p> Signup and view all the answers

<p>Caring, putting yourself in another's place.</p> Signup and view all the answers

<p>Helping your customers promptly.</p> Signup and view all the answers

<p>What your customers really want.</p> Signup and view all the answers

<p>The employees.</p> Signup and view all the answers

<p>The total customer experience with a business.</p> Signup and view all the answers

<p>The importance we place on how we treat our customers.</p> Signup and view all the answers

<p>The way employees treat their customers.</p> Signup and view all the answers

<p>Personal ideas of how you will deliver customer service.</p> Signup and view all the answers

<p>The actual customer.</p> Signup and view all the answers

<p>The way employees are treated.</p> Signup and view all the answers

<p>Specialized programs within high schools that help students explore the teaching profession.</p> Signup and view all the answers

<p>A type of volunteer effort that links classroom learning with hands-on experience.</p> Signup and view all the answers

<p>A course that must be completed before entering a program or prior to taking a higher level course.</p> Signup and view all the answers

<p>Agreements between states that allow teachers certified to teach in one state to teach in another state.</p> Signup and view all the answers

<p>Following a person on the job to gain insight into their career.</p> Signup and view all the answers

<p>A concise statement of the specific career toward which a person is working.</p> Signup and view all the answers

<p>An experienced teacher who supervises and mentors a student teacher.</p> Signup and view all the answers

<p>A personal statement about your thoughts, view, and values as they relate to teaching.</p> Signup and view all the answers

<p>A test that measures skill and knowledge in a subject area.</p> Signup and view all the answers

<p>A period during which a teacher education student practices and acquires teaching skill.</p> Signup and view all the answers

<p>A formal document verifying that a teacher is qualified to teach at specific grade levels.</p> Signup and view all the answers

<p>University or college courses that prepare students to become teachers.</p> Signup and view all the answers

<p>A flat wooden board with a handle.</p> Signup and view all the answers

<p>Public schools available to children.</p> Signup and view all the answers

<p>Someone who learns a skilled trade by watching and helping someone in that trade.</p> Signup and view all the answers

<p>Limits set by immigration laws for people coming to the U.S. from other countries.</p> Signup and view all the answers

<p>Schools that prepared men and women with the necessary skills to become teachers.</p> Signup and view all the answers

<p>Teaching principles developed by an Italian doctor, emphasizing self-directed learning.</p> Signup and view all the answers

<p>Members of a reform movement that believed education should be individualized.</p> Signup and view all the answers

<p>Money beyond that needed for basic necessities.</p> Signup and view all the answers

<p>The first widely used textbooks published during the American Common School Period.</p> Signup and view all the answers

<p>Schools run by women in their homes during early America.</p> Signup and view all the answers

<p>Courses of study that prepare students for careers related to a specific trade.</p> Signup and view all the answers

<p>Hospitable treatment, reception, or disposition.</p> Signup and view all the answers

<p>Politeness and courtesy.</p> Signup and view all the answers

<p>The attitudes and behaviors that characterize a group or organization.</p> Signup and view all the answers

<p>Making sure you complete your responsibilities.</p> Signup and view all the answers

<p>How to provide and meet customer expectations.</p> Signup and view all the answers

<p>To provide what is promised.</p> Signup and view all the answers

<p>Your ability to convey trust, competence, and confidence to your customers.</p> Signup and view all the answers