19 Questions
What is the primary responsibility of HR in the area of job analysis?
Deciding what a job is and requires
Which of the following falls under the category of 'Attracting a quality workforce' in HR responsibilities?
Human resource planning
What is strategic human resource management primarily focused on?
Aligning HR practices with overall business goals
What does employment equity aim to achieve?
Giving preference in employment to specific groups
What is the primary purpose of job analysis?
To identify job responsibilities and requirements
Which method of recruitment involves attracting job applicants from outside the organization?
External recruitment
What does on-the-job training include?
Job rotation and coaching
What is the purpose of performance appraisal?
To evaluate work accomplishments and provide feedback
What distinguishes structured interviews from unstructured interviews?
Unstructured interviews involve planned questions
Which function is HR responsible for in the workplace?
Managing workplace health and safety
What is the primary focus of replacement management?
Shifting people between positions within the organization
What is the main characteristic of functional conflict?
Moderately intense and constructive
What is the role of unions in the workplace?
Resolve workplace issues and act as a bargaining representative
What is the main outcome of lose-lose conflict management?
Management by avoidance or accommodation
Which type of structure focuses on a single product or service?
Product structure
What is the primary characteristic of network structures?
A central core linked through networks with outside contractors and suppliers
What do team structures extensively use to solve problems and accomplish tasks?
Permanent and temporary teams
What type of structure groups people with similar skills into formal work units?
(1) Functional structures
What outcomes can well-managed conflict promote?
High performance, creativity, and innovation
Study Notes
– Bona fide occupational requirements are employment criteria justified by the capacity to perform a job. – HR is responsible for workplace health and safety, managing issues such as employee injuries, stress, and unsafe situations. – Job analysis is the systematic study of job facts to determine responsibilities, requirements, and develop job descriptions and specifications. – Job descriptions detail what a person in a job does, while job specifications outline required knowledge, skills, and abilities. – Recruitment is the process of attracting a pool of qualified job applicants, including methods like external, internal, traditional, and realistic job previews. – Structured interviews involve planned questions, while unstructured interviews are more natural but open to bias. – Orientation, on-the-job training, and off-the-job training are methods for developing a quality workforce. – On-the-job training includes techniques like job rotation, coaching, mentoring, and modeling. – Off-the-job training takes place away from the job site and includes management training and employee retreats. – Performance appraisal is formally assessing work accomplishments and providing feedback, with alternatives like peer, upward, and 360° feedback. – Performance appraisal has purposes of evaluation and development.
Test your knowledge of HR responsibilities including job analysis, recruitment, selection, training and development, compensation, performance appraisals, and labor relations.
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