Human Resources Recruitment Techniques
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Questions and Answers

Which technique involves notifying all present employees of vacancies?

  • Job Posting (correct)
  • Employment Agencies
  • Skills Inventories
  • Recommendations

    • External recruiting methods do not include advertising.

    False

    What document reflects the number of people required and the skills they must possess?

    Manning table

    The HR policy recognizes employee work performance as a key factor for _______.

    <p>business success</p> Signup and view all the answers

    Which of the following is NOT a part of personnel management activities?

    <p>Market Analysis</p> Signup and view all the answers

    Match the HR functions with their descriptions:

    <p>Manpower Planning = Aligning workforce with organizational goals Training Development = Enhancing employee skills Employee Contracts = Formalizing employment agreements Recruitment = Attracting potential candidates for job openings</p> Signup and view all the answers

    What is the primary aim of the HR department?

    <p>To bridge the gap between management goals and employee needs.</p> Signup and view all the answers

    Schools and colleges are considered ______ sources of external recruiting.

    <p>educational</p> Signup and view all the answers

    Which job evaluation method primarily focuses on decision-making responsibility?

    <p>Paterson Method</p> Signup and view all the answers

    Salaries are typically paid on a weekly basis.

    <p>False</p> Signup and view all the answers

    What is the primary goal of the selection process?

    <p>To find and hire the most suitable candidate</p> Signup and view all the answers

    What is the payment method usually associated with less skilled labor?

    <p>wages</p> Signup and view all the answers

    Induction is a specific job training program designed for new employees.

    <p>False</p> Signup and view all the answers

    What is one benefit of a good selection process?

    <p>Lower turnover of staff</p> Signup and view all the answers

    Employees may receive __________ payment for working after the normal working hours.

    <p>overtime</p> Signup and view all the answers

    Match the following concepts with their correct descriptions:

    <p>Salaries = Fixed payments made once a month Wages = Payments made to less skilled workers Overtime = Extra payment for hours worked beyond the norm Profit-sharing = Payment based on company profit</p> Signup and view all the answers

    The process of ensuring new employees can fit into the existing work group is known as __________.

    <p>socialization</p> Signup and view all the answers

    Which of the following is NOT part of the standard selection procedures?

    <p>Job-specific training</p> Signup and view all the answers

    What is a requirement of the Labour Relations Act (LRA) regarding employment contracts?

    <p>It must be written and signed</p> Signup and view all the answers

    The induction program should be a one-time event for new employees.

    <p>False</p> Signup and view all the answers

    Overtime rates are fixed and cannot vary between companies.

    <p>False</p> Signup and view all the answers

    What role does a mentor play in the induction process?

    <p>A mentor oversees the new employee's first few months and helps with questions and problems.</p> Signup and view all the answers

    What type of document must comply with the Basic Conditions of Employment Act?

    <p>employment contract</p> Signup and view all the answers

    Match the following standard selection procedures with their descriptions:

    <p>Receipt of application forms = Collecting job applications from candidates CV/job application evaluation = Drawing up a short list of candidates Checking references = Verifying candidate backgrounds Interviewing of short list = Assessing candidates through personal interviews</p> Signup and view all the answers

    What is a potential consequence of high employee turnover?

    <p>Increased recruitment and training costs</p> Signup and view all the answers

    A succession plan is unnecessary for dealing with changes in key positions within a business.

    <p>False</p> Signup and view all the answers

    What is one reason that may lead to natural attrition in a workforce?

    <p>Health reasons</p> Signup and view all the answers

    A succession plan helps prepare personnel for future __________ and promotion.

    <p>advancement</p> Signup and view all the answers

    Match the following terms related to employment contracts with their definitions:

    <p>Pension = Retirement savings plan Medical aid = Health insurance coverage Termination of services = Ending an employment contract Bonus = Additional financial reward</p> Signup and view all the answers

    Which of the following is NOT typically included in an employment contract?

    <p>Employee's hobby</p> Signup and view all the answers

    It is beneficial for businesses to have a proactive approach to succession planning.

    <p>True</p> Signup and view all the answers

    What is one method for recruiting key personnel in succession planning?

    <p>Headhunting</p> Signup and view all the answers

    What is the purpose of analyzing a person's job performance?

    <p>To identify if training or retraining is needed</p> Signup and view all the answers

    Training objectives should be vague to allow flexibility in outcomes.

    <p>False</p> Signup and view all the answers

    What does SMARTER stand for in the context of training objectives?

    <p>Specific, Measurable, Achievable, Relevant, Time-bound, Evaluated, Reviewed</p> Signup and view all the answers

    Employees typically contribute to their ________ fund and medical aid through salary deductions.

    <p>pension</p> Signup and view all the answers

    Which of the following is NOT typically considered a fringe benefit?

    <p>Base salary</p> Signup and view all the answers

    Match the type of training with its description:

    <p>On-line Training Companies = Provide courses via the internet Buddy system/mentorship = Experienced workers teach junior employees Learnerships = Combines work experience with studying In-house training = Training delivered internally within a company</p> Signup and view all the answers

    Fringe benefits are always taxable.

    <p>True</p> Signup and view all the answers

    What is a learnership?

    <p>An opportunity for a student to work within a business while studying</p> Signup and view all the answers

    Study Notes

    Internal Recruiting Techniques

    • Job posting: Notifying employees of vacancies
    • Skills Inventories: Organization searches its files for qualified candidates based on skills records
    • Recommendations: Current employees recommend external candidates for the position

    External Recruiting Techniques

    • Advertising: Newspapers, trade journals, radio, window displays, notice boards
    • Educational Institutions: Schools, colleges, universities
    • Employment Agencies: Public and private employment agencies

    HR Department - Definition, Importance, and Aim

    • Definition: All activities and decisions to improve employee effectiveness and overall business performance.
    • Importance & Aim: HR prioritizes employee performance as a key business factor; bridging the gap between management objectives and employee needs.
    • HR Function Focus:
      • Understanding employer/employee needs
      • Coordinating management and staff expectations
      • Implementing personnel management activities

    HR Management Activities:

    • Manpower Planning
    • Recruitment
    • Selection
    • Employment Contracts
    • Staff Placement
    • Remuneration and Benefits
    • Induction
    • Staff Training and Skills Development
    • Evaluation and Retention

    Selection

    • Scrutinizing applicants to choose the most suitable candidate
    • Screening out candidates who don't meet job requirements

    Selection Benefits

    • Reduced staff turnover
    • Lower production costs
    • Less training required
    • Increased productivity

    Selection Procedures

    • Receiving application forms and/or CVs
    • Initial screening of applicants
    • CV/Application evaluation to create a shortlist
    • Background checks and reference checks for shortlisted candidates
    • Interviews
    • Tests and examinations
    • Medical examination (if required)
    • Letter of appointment
    • Employment contract

    Induction

    • Introduces new employees to company practices and culture
    • Facilitates integration into the workforce
    • Reduces anxiety with a structured program covering:
      • Company policies and procedures
      • Supervisor expectations
      • Work standards
      • Seeking help and advice
      • Introduction to coworkers
      • Department's role in the company
      • Products and services

    Determining Employee Requirements

    • Manning table reflects the required number of employees and skills
    • Workplace skills analysis relies on the Manning table
    • The recruitment plan addresses the gap between required and existing employees

    Job Evaluation Methods

    • Paterson: Evaluates decision-making responsibilities
    • Hay: Assesses knowledge required for the job, accountability, and problem-solving skills

    Employee Compensation

    • Salaries: Fixed monthly payments for professional, skilled, or managerial roles
    • Wages: Payments to less skilled employees, often made weekly
    • Overtime: Additional payment working beyond normal hours
    • Shift Rate: Special payment for working night shifts or in 24/7 businesses
    • Profit-sharing: Potential bonuses or salary package components based on business profits

    Employee Benefits

    • Compulsory: Pension, provident fund, medical aid, unemployment insurance fund (UIF)
    • Other Benefits: Housing allowance, company car, transport allowance, education/study allowances, meals, discounts, loans, clothing allowances, 13th month salary/bonuses, entertainment allowances

    Employment Contracts

    • Legally binding agreement between employer and employee
    • Must comply with the Basic Conditions of Employment Act
    • Includes:
      • Employer details
      • Employee details
      • Employment details
      • Salary information
      • Leave details
      • Termination of service details
      • Additional stipulations deemed necessary

    Training

    • On-line Training Companies: Organizations such as Media Works provide online courses
    • Buddy System/Mentorship: Experienced workers train junior employees
    • Learnerships: Students gain practical work experience while studying

    Employee Retention

    • Benefits of low employee turnover include improved productivity, public image, and employee morale.
    • Retention efforts are crucial for attracting and retaining skilled and managerial staff.
    • "Natural attrition" occurs when employees depart due to legitimate reasons such as family relocation or career opportunities.

    Succession Planning

    • A structured process for identifying, developing, and training personnel for key positions in the organization.
    • Prepares individuals for future advancement and promotions.
    • Ensures the organization is ready for expansion or replacement of key personnel.
    • Steps include:
      • Identifying critical positions.
      • Determining required skills and competencies.
      • Selecting succession strategies.
      • Implementing the chosen plan.
      • Evaluating the plan's effectiveness.

    Interviewing Candidates

    • The interviewer (individual or panel) should be consistent across all applicants.
    • Interview objectives:
      • Gather information for assessment.
      • Analyze job performance for training needs.
      • Determine training objectives with SMARTER goals.
      • Develop a training program addressing necessary skills, knowledge, attitude, and behavior.

    Training Program Development

    • Can involve written training manuals, lectures, demonstrations, or outsourced training.
    • Long-term training can support career development.

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    Related Documents

    Human Resource/Human Capital Management PDF

    Description

    Explore the different techniques used in internal and external recruitment within human resources. This quiz covers critical strategies such as job postings, skills inventories, and the role of educational institutions and employment agencies. Test your knowledge on the importance of HR functions in improving employee effectiveness and business performance.

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