Human Resources Knowledge Test
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Questions and Answers

What is the main responsibility of HR in the context of job analysis?

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Which HR function involves finding potential employees?

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What does strategic human resource management involve?

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Which category of HR responsibilities includes work-life balance and employee retention?

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What is the purpose of job analysis?

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Which method is used to attract qualified applicants?

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What type of training takes place away from the job site?

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What are alternatives to supervisory appraisals?

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What is the primary focus of conflict within an organization?

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Which type of conflict is described as 'destructive and hurts task performance'?

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What is the primary role of unions in the workplace?

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Which conflict management style is described as 'cooperative and assertive'?

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What type of organizational structure focuses on grouping job and activities based on the same customers or clients?

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In which organizational structure are people with similar skills and performing similar tasks grouped together into formal work units?

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'Moderately cooperative and assertive' describes which conflict management style?

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'A central core that is linked through networks of relationships with outside contractors and suppliers of essential services' describes which organizational structure?

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'Combines functional and divisional structures to gain advantages and minimize disadvantages of each' describes which organizational structure?

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What is the primary focus of dysfunctional conflict within an organization?

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Which type of organizational structure groups job and activities based on the same processes?

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What is not a role of a union?

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