Human Resource Management: Training and Development
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Questions and Answers

What is the systematic development of the knowledge, skills and attitudes required by an individual to perform adequately a given task or job?

  • Development
  • Training (correct)
  • Experience
  • Mentorship
  • Which type of training occurs in a place away from the actual work location?

  • Off the job training (correct)
  • On the job training
  • Vestibule training
  • Sensitivity training
  • Which type of training involves moving an employee through different departments to provide broad exposure to the operation?

  • Job rotation (correct)
  • On the job training
  • Development
  • Vestibule training
  • What is the key difference between training and education?

    <p>Training is job-specific, education is broader</p> Signup and view all the answers

    Which approach to management development involves an individual being moved through a schedule of departments?

    <p>Job rotation</p> Signup and view all the answers

    What is an advantage of off the job training methods?

    <p>It offers a controlled learning environment</p> Signup and view all the answers

    Which training method is used in the actual work location?

    <p>On the job training</p> Signup and view all the answers

    Which type of document outlines an employee's objectives, activities, resources, and targets for overall development?

    <p>Development plan</p> Signup and view all the answers

    Study Notes

    Training and Development

    • Training is the systematic development of the knowledge, skills, and attitudes required by an individual to perform adequately a given task or job.
    • Difference between training and education: Training focuses on specific job skills, while education focuses on general knowledge and cognitive development.

    Training and Development Objectives

    • Objectives of training:
      • Improve job performance
      • Increase productivity
      • Enhance skills and knowledge
      • Boost employee motivation and morale
      • Reduce accidents and errors
      • Meet changing job requirements

    Training Methods

    • On-the-job training (OJT) methods:
      • Coaching
      • Mentoring
      • Apprenticeship
      • Job rotation
      • Internship
    • Off-the-job training methods:
      • Classroom instruction
      • Conferences
      • Workshops
      • Seminars
      • Simulation exercises
    • Sensitivity training: focuses on developing interpersonal skills and emotional intelligence.
    • Vestibule training: uses simulated environments to mimic real-life work situations.
    • Advantages of OJT: cost-effective, flexible, and relevant to the job.
    • Disadvantages of OJT: may disrupt work operations, and trainers may not have adequate training skills.
    • Advantages of off-the-job training: allows for focused learning, and trainers are experts in their field.
    • Disadvantages of off-the-job training: may be costly, and employees may not apply learning to the job.

    Training Need Assessment and Evaluation

    • Training need assessment: identifies the knowledge, skills, and attitudes required for a job or task.
    • Steps in training process:
      • Needs assessment
      • Objective setting
      • Program design
      • Implementation
      • Evaluation
    • Factors used for training evaluation:
      • Reaction to training
      • Learning outcomes
      • Job performance improvement
      • Return on investment (ROI)

    Development and Self-Development

    • Management development: focuses on developing skills and knowledge for future roles.
    • Job rotation: involves rotating employees through different departments to gain broad experience.
    • Executive development: focuses on developing senior managers' skills and knowledge.
    • Self-development:
      • Create a personal development plan (PDP)
      • Set objectives and targets
      • Identify resources and activities
    • Benefits of self-development to employers:
      • Increased employee motivation and engagement
      • Improved job performance
      • Enhanced skills and knowledge
      • Better retention rates

    Training Location and Equipment

    • On-site training: conducted in the actual work location.
    • Off-site training: conducted in a location away from the actual work site.
    • Simulated training: uses equipment that closely resembles the actual ones on the job.

    Benefits of Training to Organizations

    • Improved job performance
    • Increased productivity
    • Enhanced skills and knowledge
    • Better employee morale and motivation
    • Improved retention rates

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    Description

    Test your knowledge of the concepts of training, development, and education in the context of Human Resource Management. Learn about the differences between training and development, and the objectives of training.

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