Human Resource Management Quiz
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Questions and Answers

What type of projects would require details of plans for additional employees or different skills?

  • Daily operational tasks
  • Downsizing projects
  • Routine maintenance activities
  • Setting up a new regional organization or creating a new sales department (correct)
  • What is the most typical method of forecasting future employee requirements?

  • Ratio trend analysis
  • Managerial or expert judgement (correct)
  • Work study techniques
  • Activity level forecasts
  • What is the purpose of reviewing plans that could result in downsizing?

  • To prepare for cost reduction drives or business process re-engineering (correct)
  • To identify opportunities for business growth
  • To develop new products or services
  • To implement new technology
  • What is used to determine the number of indirect workers needed in ratio trend analysis?

    <p>Forecast ratio of indirects to directs</p> Signup and view all the answers

    What can be used to calculate how long operations should take and the number of people required?

    <p>Work study techniques</p> Signup and view all the answers

    What is forecasting skill requirements largely a matter of?

    <p>Managerial judgement</p> Signup and view all the answers

    What is combined with ratio trend analysis to calculate the number of indirect workers needed?

    <p>Work study techniques</p> Signup and view all the answers

    What is used to identify future workloads and decide how many people are needed?

    <p>Managerial or expert judgement</p> Signup and view all the answers

    What is the primary purpose of analyzing environmental factors in human resource planning?

    <p>To understand the external business environment and labor demand</p> Signup and view all the answers

    What might be the result of a soft market in human resource planning?

    <p>Downsizing of the workforce</p> Signup and view all the answers

    What is an example of a labor market policy that may impact human resource planning?

    <p>Issuance of a new wage increase order</p> Signup and view all the answers

    What is a key consideration for human resource planners when a company is growing?

    <p>Increasing the workforce</p> Signup and view all the answers

    What type of strategy would likely lead to a reduction in manpower?

    <p>Retrenchment strategy</p> Signup and view all the answers

    What should human resource planners consider when analyzing the impact of increased labor costs?

    <p>The impact on pricing strategy vis-à-vis competition</p> Signup and view all the answers

    What is a key factor in determining the demand for human resources?

    <p>The overall organization direction and strategy</p> Signup and view all the answers

    What is a critical step in the human resource planning process?

    <p>Analyzing environmental factors</p> Signup and view all the answers

    What can be introduced to create a healthy and productive workplace?

    <p>Incentive programs, health programs, and wellness programs</p> Signup and view all the answers

    Why is the human resources department important for employee wellness?

    <p>They act as a communication tool with employees and collect honest feedback</p> Signup and view all the answers

    What can be measured to demonstrate the effectiveness of wellness programs?

    <p>Productivity before and after implementation</p> Signup and view all the answers

    What is the result of building a healthy workplace?

    <p>Cuts down on sick days and improves long-term capabilities</p> Signup and view all the answers

    What is the role of human resources in addressing mental health?

    <p>Serving as a neutral resource for harassment and misconduct reports</p> Signup and view all the answers

    What is the purpose of employee feedback surveys?

    <p>To identify weak points in the business</p> Signup and view all the answers

    What can human resources planning increase in the long run?

    <p>The bottom line</p> Signup and view all the answers

    What is the result of a trend of harassment or misconduct developing?

    <p>The need for the human resources department to plan a course of action</p> Signup and view all the answers

    Who is responsible for conducting reference checks?

    <p>HR Department</p> Signup and view all the answers

    How many people should be involved in conducting reference checks?

    <p>2 people</p> Signup and view all the answers

    What is the next step after an internal candidate is shortlisted?

    <p>Inform the HR and head of department</p> Signup and view all the answers

    What is required before preparing an internal transfer letter?

    <p>HOD and directors approval</p> Signup and view all the answers

    What is the responsibility of the reporting manager in the case of an external candidate?

    <p>Making a verbal offer to the candidate</p> Signup and view all the answers

    What should the employee do with the written letter of offer?

    <p>Keep one copy and return one copy to HR</p> Signup and view all the answers

    Who is responsible for sending an induction kit to the new employee?

    <p>HR Department</p> Signup and view all the answers

    What should be included in the written letter of offer to the external candidate?

    <p>Start date, compensation details, level, designation, position, and terms and conditions of employment</p> Signup and view all the answers

    What is the primary advantage of internal recruitment methods?

    <p>Utilizing existing resources within the organization</p> Signup and view all the answers

    What is the primary goal of a recruitment strategy?

    <p>Cutting down the wastage of time and money</p> Signup and view all the answers

    What is the primary consideration when recruiting employees?

    <p>Employee's performance record</p> Signup and view all the answers

    What is the process of upgrading an employee's cadre evaluated by their performance in the organization?

    <p>Promotion</p> Signup and view all the answers

    Why is internal recruitment a crucial source of hiring employees?

    <p>It provides opportunities for employee development and utilization</p> Signup and view all the answers

    What is the primary benefit of internal recruitment methods?

    <p>It is the easiest way of selecting resources</p> Signup and view all the answers

    What is the primary consideration when filling higher vacant positions?

    <p>Employee's performance record</p> Signup and view all the answers

    What is the primary role of a recruiter in the recruitment process?

    <p>To source, screen, shortlist, and select resources</p> Signup and view all the answers

    Study Notes

    Human Resource Planning

    • Human resource planning involves determining the number of employees and skills required to meet the organization's goals and objectives.
    • It involves analyzing environmental factors, such as economic recession, labor market policy, and inflation, to determine the demand for human resources.
    • The organization's direction and strategy also impact the demand for human resources.
    • Plans and projects that require additional employees or different skills, such as setting up a new regional organization or creating a new sales department, must be reviewed.
    • Demand forecasting techniques, such as managerial or expert judgement, ratio trend analysis, and work study techniques, can be used to produce quantitative estimates of future requirements.

    Forecasting Skill and Competence Requirements

    • Forecasting skill requirements is largely a matter of managerial judgement.
    • HR can introduce incentive programs, health programs, gym membership discounts, and general wellness programs to create a healthy and productive workplace.
    • Measuring productivity before and after the implementation of each program can demonstrate increases in output.
    • Building a healthy workplace also cuts down on sick days and improves the long-term capabilities of each employee.

    Human Resource Department's Role

    • HR acts as a communication tool with employees, surveying them to collect honest feedback and identify weak points in the business.
    • The human resources department is responsible for addressing mental health, fielding reports of harassment and workplace misconduct, and planning a course of action to resolve the issue.
    • HR is responsible for reference checks, preparation of written offers and documentation, and shortlisting of internal and external candidates.

    Recruitment

    • Recruitment is a crucial part of developing and maintaining an effective and efficient team.
    • A good recruitment strategy will cut down the wastage of time and money, which would have incurred for extensive training and development of unqualified resources.
    • Recruitment types explain the means by which an organization reaches potential job seekers.

    Internal Recruitment Methods

    • Internal sources of recruitment refer to hiring employees within the organization internally.
    • Applicants seeking different positions are those who are currently employed with the same organization.
    • Internal sources of recruitment provide opportunities for the development and utilization of the existing resources within the organization.
    • Promotions, which involve upgrading the cadre of employees by evaluating their performance, are a type of internal recruitment method.

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