Podcast
Questions and Answers
Which training method is particularly suitable for learning physical skills?
Which training method is particularly suitable for learning physical skills?
- On-the-job training (correct)
- Role-playing
- Lectures
- Web-based activities
What is one primary goal of performance appraisals?
What is one primary goal of performance appraisals?
- To provide feedback for improvement (correct)
- To increase employee turnover
- To produce more output
- To enhance workplace morale
What aspect do objective appraisal methods measure?
What aspect do objective appraisal methods measure?
- Interpersonal relationships
- Employee satisfaction
- Actual output (correct)
- Professional development
What is the main focus of vestibule training?
What is the main focus of vestibule training?
Why must performance evaluations be fair and nondiscriminatory?
Why must performance evaluations be fair and nondiscriminatory?
What is the primary focus of human resource management?
What is the primary focus of human resource management?
Which of the following is NOT a function of human resource management?
Which of the following is NOT a function of human resource management?
Which factor contributes to the strategic significance of HRM?
Which factor contributes to the strategic significance of HRM?
What is a common reason why workers organize into labor unions?
What is a common reason why workers organize into labor unions?
Which component is essential in a compensation and benefits system?
Which component is essential in a compensation and benefits system?
What legal issue is considered in human resource management?
What legal issue is considered in human resource management?
What is a contingent workforce?
What is a contingent workforce?
What is a critical benefit of effective human resource management (HRM)?
What is a critical benefit of effective human resource management (HRM)?
What does human capital represent in an organization?
What does human capital represent in an organization?
What is the primary purpose of job analysis?
What is the primary purpose of job analysis?
What information does a skills inventory provide?
What information does a skills inventory provide?
Which of the following best describes a replacement chart?
Which of the following best describes a replacement chart?
What does forecasting HR demand and supply involve?
What does forecasting HR demand and supply involve?
Why is selecting appropriate selection methods important?
Why is selecting appropriate selection methods important?
What role does talent management play in HRM?
What role does talent management play in HRM?
What is the outcome of effectively conducting job analysis?
What is the outcome of effectively conducting job analysis?
What is one method used to address workforce overstaffing?
What is one method used to address workforce overstaffing?
What is the primary goal of the employee selection process?
What is the primary goal of the employee selection process?
What does external recruiting involve?
What does external recruiting involve?
What is a realistic job preview?
What is a realistic job preview?
Which of the following can help manage a predicted shortfall in labor supply?
Which of the following can help manage a predicted shortfall in labor supply?
What is the initial step organizations should take before recruiting new employees?
What is the initial step organizations should take before recruiting new employees?
What is a key consideration for organizations in recruitment?
What is a key consideration for organizations in recruitment?
During economic downturns, how did some firms respond instead of cutting jobs?
During economic downturns, how did some firms respond instead of cutting jobs?
What is internal recruiting?
What is internal recruiting?
Why is it important for companies to achieve a good person-job fit?
Why is it important for companies to achieve a good person-job fit?
What is the primary purpose of an application form?
What is the primary purpose of an application form?
Which type of interview involves predefined questions that all candidates must answer?
Which type of interview involves predefined questions that all candidates must answer?
What type of tests are considered to be the best predictors of job success?
What type of tests are considered to be the best predictors of job success?
Which of the following is considered a companywide incentive program?
Which of the following is considered a companywide incentive program?
How are wages typically determined by companies?
How are wages typically determined by companies?
What does a pay-for-knowledge plan reward?
What does a pay-for-knowledge plan reward?
What is the key objective of an incentive program?
What is the key objective of an incentive program?
Which of these is a characteristic of unstructured interviews?
Which of these is a characteristic of unstructured interviews?
Which type of compensation is paid based on time worked?
Which type of compensation is paid based on time worked?
What is the main focus of a compensation and benefits system?
What is the main focus of a compensation and benefits system?
Flashcards
Human Resource Management (HRM)
Human Resource Management (HRM)
The set of organizational activities focused on attracting, developing, and retaining a skilled workforce.
Human Resources
Human Resources
The people who make up a company's workforce.
Job Analysis
Job Analysis
The process of analyzing jobs to understand their tasks, responsibilities, and required qualifications.
Job Description
Job Description
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Job Specification
Job Specification
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HR Forecasting
HR Forecasting
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Replacement Chart
Replacement Chart
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Skills Inventory
Skills Inventory
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HR Planning
HR Planning
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Human Capital
Human Capital
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Talent Management
Talent Management
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Forecasting Labor Supply
Forecasting Labor Supply
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Matching HR Supply and Demand
Matching HR Supply and Demand
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Addressing Shortfalls
Addressing Shortfalls
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Handling Overstaffing
Handling Overstaffing
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Recruiting Employees
Recruiting Employees
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Internal Recruiting
Internal Recruiting
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External Recruiting
External Recruiting
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Realistic Job Preview
Realistic Job Preview
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Selecting Employees
Selecting Employees
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Application Forms
Application Forms
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Job-Related Tests
Job-Related Tests
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Types of Job Interviews
Types of Job Interviews
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Compensation System
Compensation System
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Wages
Wages
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Salary
Salary
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Incentive Programs
Incentive Programs
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Individual Incentive: Bonus
Individual Incentive: Bonus
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Individual Incentive: Merit Pay
Individual Incentive: Merit Pay
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Individual Incentive: Pay-for-Performance
Individual Incentive: Pay-for-Performance
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Training Methods
Training Methods
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Training Evaluation
Training Evaluation
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Performance Appraisal
Performance Appraisal
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Objective Appraisal Methods
Objective Appraisal Methods
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Judgmental Appraisal Methods
Judgmental Appraisal Methods
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Study Notes
Chapter 10: Human Resource Management and Labor Relations
- Human resource management (HRM) is a continuous process of activities including HR planning, staffing, employee development, appraisal, and compensation and benefits.
- HRM plays a strategic role in organizational success, affecting the bottom line.
- Keeping up with external changes is challenging for HRM.
- Learning Objective 10-1: HRM definition, strategic importance, and planning HR needs.
- Learning Objective 10-2: Legal context of HRM and contemporary legal issues.
- Learning Objective 10-3: Staffing processes (recruiting and selecting).
- Learning Objective 10-4: Compensation and benefits systems.
- Learning Objective 10-5: Workforce development (training and performance appraisal).
- Learning Objective 10-6: Workforce diversity, knowledge workers, and contingent workforce.
- Learning Objective 10-7: Reasons why workers form unions and the collective bargaining process.
Chapter Outline: Human Resource Management
- Human Resource Management (HRM) encompasses organizational activities aimed at attracting, cultivating, and retaining a competent workforce.
- HRM's strategic importance is crucial for organizational effectiveness.
- Human capital refers to the investment in an organization's talented workforce.
- Talent management is about skillfully using each employee's portfolio of skills to best support the organization's goals.
- Human resource planning is the starting point for attracting qualified employees.
- Job analysis involves generating a job description and specification to determine the required roles and skills for the position.
- Forecasting internal and external labor supply helps in managing workforce needs.
- Replacement charts track employee potential to fill key managerial roles.
- Skills inventories are databases maintaining employee skill sets for organizational planning.
Learning Objective 10-3: Staffing
- Recruiting involves attracting qualified candidates.
- Internal recruiting considers existing employees.
- External recruiting targets candidates outside the organization.
- Realistic Job Previews (RJPs) present a real picture of the job responsibilities.
- Application forms gather applicant data.
Learning Objective 10-4: Compensation and Benefits
-
Compensation encompasses monetary and non-monetary rewards for work.
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Wages are paid for time worked; salaries are fixed amounts.
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Incentive programs reward high performance.
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Individual incentives (bonuses, merit-based pay) reward individual performance.
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Company-wide incentives (profit-sharing, gainsharing, pay-for-knowledge programs) reward organizational achievement and skill development.
Learning Objective 10-5: Training and Development
- Training focuses on teaching core job skills.
- Development focuses on enhancing managerial and professional skills.
- Training needs assessment is crucial for effective training design.
- Common training methods include lectures, practice, role-playing, and web-based activities.
- Training evaluation determines the program's effectiveness.
- Performance appraisal systems provide feedback on employee performance.
Learning Objective 10-6: Contemporary Workplace Issues
- Workforce diversity describes the variety of backgrounds and perspectives within an organization.
- Managing diversity positively affects organizational growth.
- Knowledge workers are valuable for the expertise they bring to the organization.
- Contingent workers (temporary, contract workers) are a growing segment of the workforce.
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