10 Questions
What is a significant outcome of the Early Classical View of HRM?
Poor employee motivation
What was a key principle of Frederick W. Taylor's Scientific Management approach?
There is one best way of doing everything.
What was the primary focus of employers during the Early Classical View period?
Production targets
What was a characteristic of workers during the Early Classical View period?
They were treated like machines/tools
What aspect of HRM is concerned with developing and maintaining an organization's intellectual capital?
Knowledge management
What was the primary focus of the era that spanned from 1900-1920?
Efficient planning and job specialization
Who are the key figures associated with the Human Relations View (1920-1950)?
Elton Mayo, Maslow, and Herzberg
What was the primary goal of the Hawthorne Studies?
To improve employee-employer relations and increase productivity
What is the primary outcome of the Human Resource Theory (1950 to today)?
Higher productivity and more profit
What is the characteristic of employees according to the Human Resource Theory?
They have unlimited potential for growth
Study Notes
Human Resource Management (HRM)
- Concerned with all aspects of employing and managing people in organizations
- Covers strategic HRM, human capital management, knowledge management, corporate social responsibility, and more
Evolution of Human Resources Management
Early Classical View (1850-1900)
- Classical writers like Henri Fayol focused on efficiency
- Workers were treated like machines/tools
- Employers prioritized production targets over worker satisfaction
- Governments did little to protect workers' interests
- Outcomes:
- Poor employee motivation
- No creativity and poor quality of work
Scientific Management (1900-1920)
- Frederick W Taylor introduced the idea of "work as science"
- Jobs were micro-designed with no variation permitted
- Managers planned, workers executed
- Workers were trained and given specific jobs
- Pay was the only motivator (Piece Rate Plan/Incentives)
- No attention to job satisfaction
- Era of Welfare Officers
Human Relations View (1920-1950)
- Elton Mayo, Maslow, and Herzberg studied human behavior in production
- Hawthorne Studies emphasized group relationships
- Attempt to improve employer-employee relations and involve employees
- Era of Labour Manager
- Outcomes:
- Better employee involvement and motivation
- Better quality of work
- Higher productivity
Human Resource Theory (1950 to today)
- Globalization and open economies led to increased competition
- Sustainable competitive advantage through HR
- Partners in business
- Winning employee trust, commitment, empowerment, and involvement
- Employees seek meaningful work with unlimited potential for growth
- Era of Personnel/HR Manager
- Outcomes:
- More productivity
- Competitive advantage
- More profit
This quiz covers the basics of Human Resource Management, including strategic HRM, human capital management, and employee relations. It is designed to test your understanding of HRM concepts and practices.
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