Human Resource Management Overview
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Questions and Answers

What are the two major functions of Human Resource Management (HRM)?

  • Recruitment and Training
  • Compensation and Benefits
  • Performance Management and Employee Relations
  • All of the above (correct)
  • What is the difference between corporate culture and corporate climate?

  • Culture is the shared values and beliefs of an organization, while climate is the overall feeling of the organization. (correct)
  • Culture is a formal document, while climate is a perception of the organization.
  • Climate is a formal document, while culture is a perception of the organization.
  • Climate is the shared values and beliefs of an organization, while culture is the overall feeling of the organization.
  • Which of the following is NOT a benefit of effective Human Resource Management?

  • Increased employee turnover (correct)
  • Reduced costs
  • Increased employee engagement
  • Improved performance
  • What is the primary goal of evidence-based Human Resource Management?

    <p>To use research to inform HR practices and ensure they are effective (A)</p> Signup and view all the answers

    Which research method is used to establish a causal relationship between two variables?

    <p>True Experiments (A)</p> Signup and view all the answers

    What is the primary goal of a quasi-experiment?

    <p>To explore relationships between variables (C)</p> Signup and view all the answers

    What type of research design is used when exploring the relationship between access to social media and productivity?

    <p>Survey Research (B)</p> Signup and view all the answers

    What does it mean when two variables are correlated?

    <p>There is a systematic relationship between the variables. (A)</p> Signup and view all the answers

    Identify the steps involved in a job analysis procedure, in chronological order.

    <p>Review Background Info, Choose Sources of Job Info, Gather Job Info, Develop Key Documents (C)</p> Signup and view all the answers

    Which of the following is NOT a source of job information in a job analysis?

    <p>Competitor (B)</p> Signup and view all the answers

    The Position Analysis Questionnaire (PAQ) is a valuable tool for gathering job information. What type of data does it primarily focus on?

    <p>Job responsibilities and duties (B)</p> Signup and view all the answers

    A job analysis utilizes a scale to assess the importance of specific work behaviors. What is the highest level of importance on this scale?

    <p>Extreme (A)</p> Signup and view all the answers

    The 'Job Description' document, a crucial outcome of a job analysis, is focused on outlining which of the following?

    <p>The specific tasks and responsibilities of a job (B)</p> Signup and view all the answers

    What is the key document that outlines the characteristics needed by an individual to effectively perform a specific job?

    <p>Job specification (C)</p> Signup and view all the answers

    What is the defining characteristic of a flat organizational structure?

    <p>A decentralized structure with few layers of management (B)</p> Signup and view all the answers

    Which of these is NOT a common type of organizational chart?

    <p>Linear (D)</p> Signup and view all the answers

    Job Analysis plays a critical role in HR activities. Which of the following HR function does it NOT directly influence?

    <p>Organizational Culture (A)</p> Signup and view all the answers

    What are the key components typically included in a competency model, as it relates to job analysis?

    <p>Knowledge, skills, abilities, and other characteristics (A)</p> Signup and view all the answers

    What is the relationship between social media use and productivity, according to the content provided in this document?

    <p>There is a negative correlation between social media use and productivity. (A)</p> Signup and view all the answers

    What is a 'spurious' relationship according to the content provided in this document?

    <p>A relationship between two variables that appears to be related, but is due to chance or a third factor. (D)</p> Signup and view all the answers

    Which of the following is NOT a protected ground under the Ontario Human Rights Code?

    <p>Criminal history (A)</p> Signup and view all the answers

    What is the purpose of the 'Meiorin Test' according to the content provided in this document?

    <p>To determine whether a job requirement is a justifiable bona fide occupational requirement. (A)</p> Signup and view all the answers

    Which of the following is NOT a purpose of job analysis, as mentioned in the content provided in this document?

    <p>To identify potential candidates for a particular job. (C)</p> Signup and view all the answers

    What is the main difference between a job and a position, according to the content provided in this document?

    <p>A job is a general description of work, while a position is a specific instance of a job held by one person. (D)</p> Signup and view all the answers

    What is the first step in the job analysis process, according to the content provided in this document?

    <p>Determining the purpose and goals of the job analysis. (D)</p> Signup and view all the answers

    According to the content provided in this document, what is the ultimate purpose of job analysis?

    <p>To create a clear picture of a job and its requirements. (D)</p> Signup and view all the answers

    What does an aptitude test primarily assess?

    <p>Potential to learn a skill (C)</p> Signup and view all the answers

    Which test is an example of an achievement test?

    <p>Office Skills Test (C)</p> Signup and view all the answers

    Which trait is associated with high levels of agreeableness?

    <p>Compassionate and kind (D)</p> Signup and view all the answers

    In the context of personality tests, what does the 'O' in the O.C.E.A.N model represent?

    <p>Openness to Experience (B)</p> Signup and view all the answers

    If rope costs 20 cents per 2 feet, how many feet can you buy for 30 dollars?

    <p>300 feet (D)</p> Signup and view all the answers

    What is the main goal of job enrichment?

    <p>To give employees more responsibility and control over their work. (C)</p> Signup and view all the answers

    What is a limitation often associated with selection interviews?

    <p>Potential for bias in judgments (B)</p> Signup and view all the answers

    Which of the following is NOT a factor affecting satisfaction with work?

    <p>Compensation and benefits. (B)</p> Signup and view all the answers

    Which of the following describes a structured selection interview?

    <p>It follows a predefined set of questions. (B)</p> Signup and view all the answers

    What is the primary concern associated with reference checks?

    <p>Defamation risks for the employer (A)</p> Signup and view all the answers

    What is a key advantage of using internal recruitment sources?

    <p>It can be more cost-effective than external recruitment. (C)</p> Signup and view all the answers

    Why is it important to provide a realistic job preview during the recruitment process?

    <p>To ensure that candidates understand the true nature of the job. (C)</p> Signup and view all the answers

    In selection processes, what does the term 'Negligent Hiring' refer to?

    <p>Employing a candidate who may harm others (C)</p> Signup and view all the answers

    Which selection decision approach requires candidates to meet multiple standards before proceeding?

    <p>Multiple Hurdles (B)</p> Signup and view all the answers

    What is a key difference between active and passive external recruitment sources?

    <p>Active sources rely on proactive outreach, while passive sources depend on candidates reaching out to the organization. (A)</p> Signup and view all the answers

    Which of the following is an example of active external recruitment?

    <p>All of the above. (D)</p> Signup and view all the answers

    What is the primary purpose of competency modelling in the context of recruitment?

    <p>To define the skills, knowledge, and behaviors required for success in a specific role. (B)</p> Signup and view all the answers

    Flashcards

    Aptitude Test

    Assesses an individual's potential to learn a skill.

    Achievement Test

    Evaluates an individual's existing knowledge and skills.

    Cognitive Ability Test

    Tests mental capabilities like problem-solving and reasoning.

    O.C.E.A.N Personality Model

    A framework describing five key personality traits.

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    Wonderlic Personnel Test

    A cognitive ability test commonly used in hiring processes.

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    Human Resource Management (HRM)

    A strategic approach to managing people in an organization to improve their performance and achieve organizational goals.

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    Key Functions of HRM

    Two major functions are recruitment and employee development, focusing on attracting and nurturing talent.

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    Corporate Culture

    The shared values, beliefs, and practices that shape how employees behave in an organization.

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    Corporate Climate

    The overall atmosphere and feeling employees have in an organization, affecting job satisfaction and performance.

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    Evidence-Based HRM

    Using data and research to guide HR practices and decisions, improving effectiveness and reducing biases.

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    True Experiments

    Research method where one variable is manipulated to observe its effect on another variable.

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    Quasi-Experiments

    Research method similar to true experiments but lacks random assignment, comparing effects across different groups.

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    Survey Research

    A method to assess relationships between variables without distinguishing IV and DV, often using questionnaires.

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    Correlation and Causation

    Correlation: when two variables change together. Causation: one variable causes the change in another.

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    Spurious Correlation

    A relationship between two variables that appears to be causal but is actually coincidental due to a third variable.

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    Section 15 (Equality)

    Section 15 of the Canadian Charter guarantees equality before the law without discrimination.

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    Human Rights Legislation

    Laws that protect individuals from discrimination in various grounds, ensuring their rights.

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    Types of Discrimination

    Direct (intentional) and Indirect (unintentional) discrimination based on prohibited grounds.

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    Bona Fide Occupational Requirements (BFOR)

    Job requirements that must be met for legitimate business reasons, justifying potential discrimination.

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    The Meiorin Test

    A legal test for determining if a job requirement is necessary and non-discriminatory.

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    Job Analysis

    The process of understanding and documenting the tasks, duties, and responsibilities of a job.

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    Halo/Horns Effect

    A bias where one positive or negative trait influences overall evaluation.

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    Similar-to-Me Bias

    Preference for candidates who resemble oneself in attributes or experiences.

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    Structured Interviews

    Interviews with a predetermined format to ensure consistent questioning.

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    Negligent Hiring

    Legal concept where an employer is liable for an employee's actions due to inadequate checks during hiring.

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    Multiple Cut-Off Approach

    Selection method that requires candidates to meet minimum criteria across all assessment areas.

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    Teamwork

    Actively participates as a member of the team toward completing goals.

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    Job Satisfaction

    Attitudinal state reflecting how an employee feels about their job.

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    Indicators of Job Satisfaction

    Factors such as pay, promotion policies, and coworker relationships that reflect job satisfaction.

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    Job Rotation

    A strategy where employees switch roles to gain exposure to different tasks.

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    Job Enlargement

    Adding more tasks to an employee's role to enhance their job.

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    Job Enrichment

    Increasing the depth of a job by adding responsibilities and challenges.

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    Internal Recruitment

    Filling job vacancies using current employees within the organization.

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    Managing Expectations in Recruitment

    Promoting employer brand and providing a realistic job preview to candidates.

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    National Occupational Classification (NOC)

    A digital database used to categorize occupations in Canada.

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    Organizational Charts

    Visual representations of an organization's structure.

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    Position Analysis Questionnaire (PAQ)

    A tool for gathering information about job duties and requirements.

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    Job Description

    A document that outlines the duties and responsibilities of a job.

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    Job Specification

    A statement that describes the qualifications needed for a job.

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    TDRs

    Tasks, Duties, and Responsibilities associated with a job.

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    KSAOs

    Knowledge, Skills, Abilities, and Other characteristics required for a job.

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    Competency Modeling

    A process to identify and describe the competencies needed for success in a job.

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    Direct Observation

    A method where job analysts observe incumbents performing their tasks.

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    Study Notes

    Human Resources

    • People who make up an organization's workforce
    • Knowledge, education, training, skills, and expertise of the workforce

    Human Resource Management (HRM)

    • Management of people in organizations
    • Two major functions: operational and strategic
      • Operational function: administrative, day-to-day operations
      • Strategic function: aligning employee efforts with organizational strategic goals
    • Carried out through systems like job analysis, workforce planning, recruitment, selection, training & development, performance management, compensation & rewards, and employee/labor relations

    Strategic HRM Goals

    • Improving employee retention
      • More targeted recruitment and selection
      • Improved training programs
      • Clearer performance feedback

    HRM and Corporate Culture

    • Defining the organization's core values and beliefs shared by members
    • Developed through HR systems
    • Clarifies behavioral standards (i.e. norms)

    HRM and Corporate Climate

    • Organizational climate
    • Employee perception of the organization's work environment
    • Impacts mood, motivation, productivity, job satisfaction, and job performance
    • Influenced by leadership style, communication, and HR policies/practices

    Benefits of Effective HRM

    • Reduced cost
    • Greater retention
    • Increased employee performance
    • Better employee performance
    • Better products
    • Increased profits

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    Description

    Explore the essential concepts of Human Resource Management (HRM), focusing on operational and strategic functions. Learn about employee retention, corporate culture, and the systems that support HRM practices within organizations. This quiz will test your understanding of workforce management and development strategies.

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