Human Resource Management Overview

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Questions and Answers

What is the primary strategic role of Human Resource Management (HRM)?

  • To drive organizational performance (correct)
  • To focus on employee compliance with regulations
  • To manage financial resources effectively
  • To oversee day-to-day operations

Which of the following is NOT a current strategy issue for managers in HRM?

  • Applying new information technology for e-business
  • Managing employee morale (correct)
  • Becoming more competitive on a global basis
  • Improving quality, productivity, and customer service

Which law ensures equal pay for men and women in the workplace?

  • Employment (Equal Pay for Men and Women) Act (correct)
  • Termination and Redundancy Payments Act
  • Minimum Wage Act
  • Health and Safety Laws

What is a crucial method through which HR is evolving today?

<p>Development of global strategies in HRM (B)</p> Signup and view all the answers

What does HRM help organizations achieve apart from enhancing employee productivity?

<p>Stronger financial results (A)</p> Signup and view all the answers

Which category of federal laws is associated with addressing discrimination in the workplace?

<p>Equal Employment Opportunity (EEO) Laws (A)</p> Signup and view all the answers

What is one of the key roles of HRM departments in relation to organizational strategy?

<p>Actively pursuing an ongoing plan for performance improvement (B)</p> Signup and view all the answers

Which of the following encompasses local laws in Jamaica relating to employment?

<p>Industrial relations law (C)</p> Signup and view all the answers

What is one advantage of external recruiting compared to internal promotion?

<p>Access to multiple sources of candidates (C)</p> Signup and view all the answers

What method is increasingly used in performance appraisals to provide a comprehensive view of employee performance?

<p>360-degree feedback (C)</p> Signup and view all the answers

Which of the following is NOT a common selection device used in the employee selection process?

<p>Salary negotiations (B)</p> Signup and view all the answers

What is a primary objective of training and development programs in organizations?

<p>To help employees learn job-related skills (C)</p> Signup and view all the answers

Which of the following best describes the mentoring process?

<p>Guidance and support from an experienced employee (D)</p> Signup and view all the answers

What is one potential error in performance evaluations related to stereotyping?

<p>Placing an employee in a category based on limited traits (D)</p> Signup and view all the answers

Which type of training involves an experienced employee teaching a new hire directly?

<p>On-the-job training (C)</p> Signup and view all the answers

What is referred to as the 'halo effect' in performance evaluations?

<p>High scores based on a single positive trait (C)</p> Signup and view all the answers

What is one of the main purposes of the Jamaican labour laws?

<p>To protect workers against unfair treatment (D)</p> Signup and view all the answers

How do societal trends impact Human Resource Management?

<p>They encourage the implementation of flexible work arrangements (D)</p> Signup and view all the answers

What does becoming an 'employer of choice' imply?

<p>Focusing on human resource practices that attract talent (D)</p> Signup and view all the answers

What is the primary focus of HR planning?

<p>Forecasting human needs and matching individuals to jobs (C)</p> Signup and view all the answers

Which of the following is NOT a trend influencing HRM?

<p>Increased job security for all workers (D)</p> Signup and view all the answers

What is a likely consequence of rightsizing an organization?

<p>Reduction in workforce to match the company's situation (C)</p> Signup and view all the answers

Which of these strategies may help HR managers enhance work-life balance?

<p>Offering telecommuting options (A)</p> Signup and view all the answers

What challenge is associated with managing diversity in the workplace?

<p>Addressing issues like prejudice and discrimination (A)</p> Signup and view all the answers

Flashcards

HRM Strategic Role

HRM drives organizational performance by implementing strategy using the human resource as a key tool. It's critical to achieving strategic goals like increased employee productivity, better financial results, and improved customer service.

HRM's Changing Role

HRM is evolving by focusing on global strategies, utilizing technology for e-HR, and adapting to challenges like mergers/acquisitions.

Equal Employment Opportunity (EEO)

Federal laws ensuring fair treatment in employment, prohibiting discrimination based on protected characteristics.

Compensation/Benefits Laws

Federal laws dictating fair compensation and benefits structures for employees.

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Health/Safety Laws

Federal laws that mandate safe working conditions for employees.

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Local Legislation (e.g., Jamaica)

These laws cover various areas like employment, industrial relations, and worker safety, specific to a particular jurisdiction.

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IHRM

International Human Resource Management, a specialized area dealing with the HRM of employees in multiple nations.

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E-HR

The use of information technology to manage human resource functions.

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Internal Recruiting

Filling higher-level positions by promoting existing employees within the company. This can build loyalty and encourage career growth within the organization.

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External Recruiting

Seeking new employees from outside the company. This opens access to a wider pool of talent but can take longer and require more resources.

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E-Recruiting

Using the internet to find and attract potential employees. This is a fast-growing method for recruiting.

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Job Analysis?

A thorough examination of a job to identify its specific tasks, skills, and responsibilities. It helps to define the ideal candidate.

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Training & Development

An organization's efforts to help employees learn new skills and improve their performance. It includes formal and informal training programs.

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On-the-Job Training

Learning by working directly with an experienced employee. This hands-on approach allows for immediate application of skills.

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Mentoring

A relationship where an experienced employee guides and supports a less experienced employee. It fosters growth and knowledge transfer.

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Performance Appraisal

Evaluating an employee's performance against set standards. It involves observations, feedback, and improvement plans.

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Study Notes

Human Resource Management (HRM)

  • HRM is the process of attracting, developing, and maintaining a workforce.
  • HRM aims to create an effective workforce over the long term.
  • HRM is a crucial tool for achieving organizational goals.

Strategic Role of HRM

  • HRM plays a strategic role in driving organizational performance.
  • HRM is a major tool for implementing company strategy.
  • HRM teams aren't only supportive of the organizational strategy but participate actively by using an ongoing and integrated plan to further organizational performance
  • HRM departments support organizational strategy by improving employee productivity, financial results, and achieving organization goals.

Goals of HRM

  • HRM aims to attract effective workers, build an efficient workforce, and control the company compensation and benefits management.
  • Attract effective workforce involves detailed planning, forecasting, recruitment, and selection. Matching workforce needs with employee qualifications is essential.
  • Organizations must comply with federal and local labor laws.
  • Federal laws cover EEO/Discrimination, Compensation/Benefits, and Health/Safety.
  • Local legislation (in Jamaica, for example) comprises employment, industrial relations, and industrial safety laws.
  • Laws are designed to protect workers' rights and ensure fair treatment.
  • Teams and projects are becoming more common.
  • Temporary and part-time employees are increasing.
  • Work-life balance initiatives are gaining importance.
  • Companies that focus on employee well-being are seen as employers of choice.

Rightsizing an Organization

  • Intentionally reducing a company's workforce to an appropriate level.

HRM Diversity

  • HRM must consider diversity and how it affects the workforce to maximize potential advantages and minimize disadvantages.
  • Prejudice, stereotypes, discrimination and ethnocentrism are issues to be addressed.

Training and Development

  • Training and Development programs are designed to enhance employee skills and knowledge.
  • Methodologies include on-the-job training, corporate universities, promotion from within, mentoring and coaching.

Performance Appraisal

  • Performance appraisal involves evaluating employee performance.
  • 360-degree feedback, which incorporates feedback from various sources, is a modern approach.
  • BARS (Behaviourally Anchored Rating Scale) can help reduce error in performance evaluations.

Compensation

  • Compensation encompasses monetary and non-monetary rewards for employees.
  • Factors include wage and salary structures, equity considerations, and pay for performance.
  • Employee benefits like health insurance, vacations, and day care are crucial.

Termination

  • Termination procedures address workforce departures.
  • Exit interviews can offer important insight.

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