Human Resource Management Overview
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Questions and Answers

What is the first step in the control process in management?

  • Set performance standards (correct)
  • Discuss results
  • Measure actual performance
  • Compare performance to standards
  • What advantage does profit sharing provide to employees?

  • Guaranteed pay raises
  • Fixed salary benefits
  • Job security
  • Increased engagement with company performance (correct)
  • Which of the following best defines strategic planning?

  • Involves short-term actions
  • Concentrates on long-term goals (correct)
  • Focuses on day-to-day tasks
  • Ensures immediate problem resolution
  • Which of these is NOT a step in the six D's of decision making?

    <p>Deliver solutions</p> Signup and view all the answers

    What is one of the main challenges associated with flextime and working from home?

    <p>Team cohesion issues</p> Signup and view all the answers

    What distinguishes objectives from goals?

    <p>Goals set broader intentions compared to objectives</p> Signup and view all the answers

    What does the 'O' in SWOT analysis represent?

    <p>Opportunities</p> Signup and view all the answers

    Which best describes the main focus of operational planning?

    <p>Day-to-day tasks</p> Signup and view all the answers

    What is the main focus of Human Resource Management (HRM)?

    <p>Strategic management of an organization's people</p> Signup and view all the answers

    Which of the following did the Civil Rights Act of 1964 primarily achieve?

    <p>Prohibition of discrimination in employment practices</p> Signup and view all the answers

    What role does the Equal Employment Opportunity Commission (EEOC) serve?

    <p>Enforcing federal laws against employment discrimination</p> Signup and view all the answers

    What is the purpose of Affirmative Action?

    <p>To ensure equal employment for all individuals</p> Signup and view all the answers

    What do accommodations under the ADA of 1990 help individuals with?

    <p>Ability to perform essential job functions</p> Signup and view all the answers

    Which of the following is NOT a step in the human resource planning process?

    <p>Develop marketing strategies</p> Signup and view all the answers

    What is the primary goal of a performance appraisal?

    <p>To evaluate employee performance and provide feedback</p> Signup and view all the answers

    Which group of workers is characterized by non-permanent employment status?

    <p>Contingent workers</p> Signup and view all the answers

    Study Notes

    Human Resource Management

    • Human Resource Management (HRM) focuses on strategic management of an organization's workforce, encompassing recruitment, hiring, training, performance appraisal, and employee relations.
    • The Civil Rights Act of 1964 prohibits discrimination in employment based on race, color, religion, sex, or national origin.
    • The Equal Employment Opportunity Commission (EEOC) enforces federal laws against employment discrimination.
    • Affirmative Action aims to promote equal opportunities by addressing historical inequalities and ensuring access to employment for underrepresented groups.
    • The Americans with Disabilities Act (ADA) of 1990 requires employers to provide reasonable accommodations for individuals with disabilities.
    • Human Resource Planning involves assessing current and forecasting future HR needs, identifying gaps, developing strategies, and implementing/monitoring the plan.
    • Recruiting challenges include high competition, skill shortages, geographic limitations, and unrealistic expectations.
    • The Selection Process involves job analysis, sourcing candidates, screening applications, interviewing, reference checks, and offering employment.
    • Contingent Workers are non-permanent employees (freelancers, part-time workers) providing flexibility and cost savings.
    • Training techniques include on-the-job training, mentorship, e-learning, and simulation training.
    • Performance Appraisals aim to evaluate performance, provide feedback, and inform decisions regarding promotions, compensation, and training needs.
    • Performance Appraisal steps: establishing standards, communicating expectations, measuring performance, comparing to standards, discussing results, and taking actions based on findings.
    • Alternative Compensation techniques: profit sharing, stock options, bonuses, commission-based pay, and non-monetary benefits.
    • Profit Sharing encourages employee engagement, aligns interests with company performance, and enhances job satisfaction.
    • Flextime and work from home offer work-life balance and reduced commuting time but can pose communication and team cohesion challenges.

    Management Concepts

    • Management involves planning, organizing, leading, and controlling resources to achieve organizational goals.
    • Management Functions: Planning, organizing, leading, and controlling.
    • Goals are broad intentions, while objectives are specific, measurable actions to achieve those goals.
    • SWOT Analysis stands for Strengths, Weaknesses, Opportunities, Threats, and is used to analyze a company's internal and external environments.
    • Types of Planning: Strategic (long-term goals), Tactical (short-term actions), and Operational (day-to-day tasks).
    • **Decision Making (The 6 Ds): ** Define the problem, determine criteria, develop alternatives, analyze alternatives, decide, and do.
    • Control Process: Setting standards, measuring actual performance, comparing to standards, analyzing deviations, and taking corrective action.
    • Line Personnel directly contribute to the core business functions, while Staff Personnel provide support services.
    • Leadership Styles: Autocratic (authoritarian), Democratic (collaborative), and Laissez-Faire (hands-off).
    • Organizational Structures: Functional (by department), Divisional (by product line), and Matrix (combination).
    • Organizational Culture: Shared values, beliefs, and assumptions that influence employee behaviour.
    • Motivation Theories: Maslow's Hierarchy of Needs, Herzberg's Two-Factor Theory, and Expectancy Theory.
    • Communication (Vertical, Horizontal, & Diagonal): How information flows within an organization.
    • Teamwork: The collaborative effort of individuals to achieve a common goal.
    • Conflict Management: Resolving disagreements between individuals or groups effectively.
    • Change Management: Guiding organizations and individuals through transitions.

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    Description

    This quiz covers essential aspects of Human Resource Management (HRM), including key legislation like the Civil Rights Act and the Americans with Disabilities Act. It also examines concepts such as affirmative action and human resource planning. Test your knowledge on strategies for effective workforce management.

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