Human Resource Management Overview

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Questions and Answers

What is the primary strategic role of Human Resource Management?

  • To maintain employee records
  • To drive organizational performance (correct)
  • To ensure compliance with labor laws
  • To handle employee grievances

Which of the following elements is NOT explicitly mentioned as a tool used for implementing strategy in HRM?

  • Financial accountability (correct)
  • Information & control systems
  • Structural design
  • Leadership

Which organizational strategy issue involves the need for effective handling of new technologies?

  • Mergers and acquisitions management
  • Employee training programs
  • Enhancing employee retention
  • E-business implementation (correct)

What does the Equal Employment Opportunity (EEO) legislation primarily address?

<p>Discrimination and affirmative action (A)</p> Signup and view all the answers

Which act relates specifically to equal pay for men and women in Jamaica?

<p>Employment (Equal Pay for Men and Women) Act (A)</p> Signup and view all the answers

In the context of HRM, which option is a key reason organizations must conform to laws?

<p>To avoid legal penalties and promote fairness (D)</p> Signup and view all the answers

Which of the following is NOT a category of federal laws related to HRM?

<p>Intellectual Property Laws (B)</p> Signup and view all the answers

The development of global strategies in HRM is most closely related to which concept?

<p>Establishing competitive advantage (B)</p> Signup and view all the answers

What is the primary purpose of protective Jamaican labor laws?

<p>To protect workers against unfair treatment (B)</p> Signup and view all the answers

How are societal trends affecting job roles within HRM?

<p>Workers are increasingly managing multiple responsibilities. (A)</p> Signup and view all the answers

Which of the following best describes the concept of 'employer of choice'?

<p>An organization considered highly attractive due to effective HR practices. (D)</p> Signup and view all the answers

What is 'rightsizing' in an organizational context?

<p>Reducing the workforce to suit the organization's current needs. (D)</p> Signup and view all the answers

What challenge does diversity management address in organizations?

<p>Minimizing the impact of stereotypes and discrimination. (A)</p> Signup and view all the answers

Which factor is primarily contributing to the increase in temporary and part-time employees?

<p>Outsourcing and restructuring leading to position eliminations. (B)</p> Signup and view all the answers

What is the main goal of recruiting within human resource planning?

<p>To define and attract candidates with desired characteristics. (C)</p> Signup and view all the answers

Which society trend places focus on employee wellness initiatives?

<p>Work-life balance initiatives. (D)</p> Signup and view all the answers

What is one advantage of external recruitment?

<p>It brings in diverse perspectives from various sources. (B)</p> Signup and view all the answers

Which of the following is NOT a selection device used in the hiring process?

<p>Promotional interviews (A)</p> Signup and view all the answers

What does on-the-job training involve?

<p>An experienced employee teaching a new employee. (C)</p> Signup and view all the answers

What does the term '360-degree feedback' refer to in performance appraisals?

<p>Feedback obtained from multiple raters, including self-assessment. (C)</p> Signup and view all the answers

Which training method focuses on developing specific management skills?

<p>Mentoring (D)</p> Signup and view all the answers

What is the halo effect in performance evaluations?

<p>A bias where all traits are rated together without distinction. (B)</p> Signup and view all the answers

Which of the following best describes corporate universities?

<p>In-house facilities offering broad learning opportunities. (C)</p> Signup and view all the answers

Which of these strategies best outlines the goal of mentoring?

<p>To guide and support less-experienced employees. (D)</p> Signup and view all the answers

Flashcards

Human Resource Management (HRM)

The process of attracting, developing, and maintaining a qualified workforce for long-term organizational success.

Strategic Role of HRM

HRM's role is to actively support an organization's strategic objectives to improve performance through employee productivity and financial results.

Equal Employment Opportunity (EEO)

Federal laws requiring fair treatment of all employees and prohibiting discrimination based on protected characteristics.

Compensation/Benefits Laws

Laws that outline fair pay and benefits for employees.

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Local Legislation (Jamaica)

Laws in Jamaica that govern employment and labor relations within the country.

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HRM and Global Competition

HRM plays a role in helping organizations become more competitive on a global scale.

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HR and Information Technology (IT)

Use of IT in HR functions, enabling e-HR activities.

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IHRM (International HRM)

HRM practices related to managing employees across different countries and cultures.

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Factory Act (Occupational Health and Safety) 1943

Jamaican law that protects workers from unfair treatment in the workplace, supports collective bargaining and restricts trade unions' disruptive industrial action.

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Human Resource Planning

Forecasting human needs and matching individuals with job vacancies.

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Recruiting

Activities and practices to find the best applicants for specific jobs.

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Work-Life Balance

HR initiatives to help employees balance work and personal life.

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Contingent Worker (Temporary)

A worker hired for a specified time, not a permanent employee.

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Employer of Choice

A company attractive to potential employees due to good HR practices.

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Rightsizing (Downsizing)

Reducing a company's workforce to an appropriate level.

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Diversity Management

Creating an environment where diversity benefits the organization while minimizing potential downsides.

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Internal Recruitment

Filling high-level positions by promoting existing employees within the organization.

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External Recruitment

Hiring new employees from outside the organization, allowing for diverse talent.

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Job Analysis

A detailed study of a job to understand its tasks, duties, and required skills.

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Job Description

A written summary of the job's responsibilities, requirements, and duties.

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Job Specifications

A list of the qualifications, skills, and experience required for a particular job.

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Selection Device

Tools used to assess and evaluate job applicants, such as interviews or tests.

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On-the-Job Training

Training new employees by having them learn directly from experienced employees.

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Study Notes

Human Resource Management (HRM)

  • HRM is the process of attracting, developing, and maintaining a workforce.
  • HRM is crucial for organizational performance, alongside leadership, structural design, and information/control systems.
  • HRM is a key player in corporate strategy.
  • HRM actively pursues an ongoing, integrated plan to improve organizational performance.

Strategic Role of HRM

  • HRM's strategic role is to drive organizational performance.
  • HRM departments support and develop strategic objectives.
  • HRM aims to increase employee productivity and achieve organizational strategic goals.
  • HRM has a vital role on management teams.

Goals of HRM

  • HRM aims to attract an effective workforce through planning, forecasting, recruiting, and selecting.
  • HRM ensures maintenance of an effective workforce through compensation, benefits (e.g. insurance, vacation), and termination processes.
  • HRM develops an effective workforce through training, development, and appraisal.
  • Organizations must ensure HRM practices conform to relevant laws.
  • Federal laws cover equal employment opportunities, discrimination, compensation, and benefits, and health/safety.
  • Local laws (e.g., Jamaican labour laws) address employment, industrial relations, and safety.
  • Increased use of teams and projects leads to evolving job categories and descriptions.
  • Growing presence of temporary and part-time employees impacts workforce structure.
  • Importance of work-life balance, as demonstrated by initiatives like telecommuting, increasing demand for flexible work scheduling, on-site amenities, and paid leave.
  • The desire to become an employer of choice reflects the emphasis on human resources practices that extend beyond tangible benefits.

HRM and the Workplace

  • Rightsizing involves strategically reducing a company's workforce, based on current needs.
  • Diversity management aims to maximize diversity benefits while minimizing potential disadvantages like prejudice and discrimination.

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