Human Resource Management Overview
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Questions and Answers

What is the primary purpose of the Protective labor laws in Jamaica?

  • Limit trade unions' activities
  • Encourage temporary employment
  • Support collective bargaining
  • Protect workers against unfair treatment (correct)
  • Temporary and part-time employees are now a smaller part of the workforce compared to full-time employees.

    False (B)

    Name one initiative HR managers use to promote work-life balance.

    Telecommuting

    An employer of choice focuses on both tangible benefits and __________.

    <p>intangibles</p> Signup and view all the answers

    Match the following types of labor laws with their descriptions:

    <p>Protective = Protect workers against unfair treatment Auxiliary = Support practice of collective bargaining Restrictive = Limit trade unions' activities</p> Signup and view all the answers

    What does rightsizing refer to in an organization?

    <p>Reducing workforce to optimal levels (C)</p> Signup and view all the answers

    Managing diversity in organizations is only about ensuring equal benefits for all employees.

    <p>False (B)</p> Signup and view all the answers

    What is human resource planning?

    <p>Forecasting human needs and matching individuals with job vacancies</p> Signup and view all the answers

    What is the fastest-growing approach to recruiting?

    <p>E-cruiting (C)</p> Signup and view all the answers

    Promotion from within refers to hiring new employees from external sources.

    <p>False (B)</p> Signup and view all the answers

    What is the purpose of performance appraisal?

    <p>To observe, evaluate, and provide feedback on an employee's performance.</p> Signup and view all the answers

    The process of determining the skills and attributes needed for a job is known as _____.

    <p>selection</p> Signup and view all the answers

    Match the training methods with their descriptions:

    <p>On-the-job training = Experienced employee teaches a new employee Corporate universities = In-house training and education facility Mentoring = Guidance from an experienced employee Coaching = Directing and instructing for skill development</p> Signup and view all the answers

    Which source of recruits involves promoting current employees?

    <p>Internal recruiting (B)</p> Signup and view all the answers

    The halo effect in performance evaluations can lead to balanced assessments of employees.

    <p>False (B)</p> Signup and view all the answers

    Name one error in performance evaluations.

    <p>Stereotyping or halo effect.</p> Signup and view all the answers

    What is one of the strategic roles of Human Resource Management (HRM)?

    <p>To increase organizational performance (B)</p> Signup and view all the answers

    HRM is only responsible for hiring and firing employees.

    <p>False (B)</p> Signup and view all the answers

    Name one of the categories under federal laws that affect Human Resource Management.

    <p>Equal Employment Opportunity (EEO) laws</p> Signup and view all the answers

    The __________ Act focuses on ensuring equal pay for men and women.

    <p>Employment (Equal Pay for Men and Women)</p> Signup and view all the answers

    Match the following laws to their categories:

    <p>Minimum Wage Act = Employment Law Termination and Redundancy Payments Act = Employment Law Labour Relations and the Industrial Dispute Act = Industrial Relations Law Occupational Safety and Health Act = Industrial Safety Law</p> Signup and view all the answers

    Which of the following is NOT a current strategy issue of interest to managers?

    <p>Managing successful marketing campaigns (D)</p> Signup and view all the answers

    The strategic role of HRM has become less important in corporate strategy over time.

    <p>False (B)</p> Signup and view all the answers

    What is one key aspect of HRM that enhances employee productivity?

    <p>Effective workforce development</p> Signup and view all the answers

    Flashcards

    Human Resource Management (HRM)

    The process of attracting, developing, and retaining a skilled workforce.

    Strategic Role of HRM

    HRM's role in driving organizational performance by supporting and actively pursuing a plan for improving the company's results.

    Equal Employment Opportunity (EEO)/Discrimination Laws

    Federal laws that protect workers from discrimination based on protected characteristics.

    Compensation/Benefits Laws

    Federal laws outlining fair wages, salaries, and employee benefits.

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    Local Legislation (Labour laws in Jamaica)

    Laws within Jamaica regulating employment, industrial relations, and safety in the workplace.

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    Global Strategies (IHRM)

    Development of business strategies that extend across different countries and cultures.

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    Using IT for E-HR

    Utilizing technology to manage HR functions, improving efficiency and effectiveness.

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    HRM and Organizational Performance

    Human Resource Management directly affects organizational performance in productivity, financials and achieving company goals.

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    Internal Recruiting

    Filling high-level positions by promoting qualified employees from within the organization.

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    External Recruiting

    Seeking new employees from outside the organization to fill open positions.

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    E-Recruiting

    Using the internet to find and attract potential job candidates.

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    Selection Process

    The process of evaluating candidates and choosing the best fit for a job.

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    On-the-Job Training

    Training new employees by having experienced workers teach them job skills directly.

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    Corporate Universities

    In-house training centers offering a wide range of learning opportunities for employee development.

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    Mentoring & Coaching

    Experienced employees guide and support less experienced colleagues to enhance their skills and knowledge.

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    Performance Appraisal

    Evaluating an employee's performance, providing feedback, and setting goals for improvement.

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    Factory Act (1943)

    A Jamaican law protecting workers against unfair treatment, supporting collective bargaining, and limiting disruptive industrial action.

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    Human Resource Planning

    Forecasting future human resource needs and matching individuals with job openings.

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    Work-life balance initiatives

    Strategies to help employees balance work and personal life (e.g., telecommuting, flexible schedules).

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    Contingent workers/professionals

    Temporary or part-time employees, a growing component of the workforce.

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    Employer of choice

    An appealing company for potential employees, focusing on tangible and intangible benefits.

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    Rightsizing

    Reducing a company's workforce to an appropriate level for the current situation.

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    Societal trends influenced by HRM

    Factors such as work-life balance, team/project focus, temporary employment, and diversity influence human resource management practices.

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    Study Notes

    Human Resource Management (HRM)

    • HRM is the process of attracting, developing, and maintaining a workforce.
    • HRM aims to ensure an effective workforce for the long term.

    Elements of HRM

    • All managers are resource managers.
    • Employees are viewed as assets.
    • Matching organizational goals with employee needs.

    Strategic Role of HRM

    • HRM drives organizational performance.
    • HRM is a crucial tool for implementing organizational strategies.
    • HR departments are now considered vital players in corporate strategies.
    • HRM actively pursues integrated plans for increasing performance.
    • HRM contributes to higher employee productivity and positive financial results.
    • HRM helps an organization achieve its strategic goals.
    • HRM plays an essential role in the management team.

    Current Strategy Issues for Managers

    • Finding the right people to increase competitiveness on a global scale
    • Improving product quality, productivity, and customer service
    • Managing mergers and acquisitions
    • Applying new information technologies for e-business

    Three Ways HR is Changing

    • Building human capital
    • Developing global strategies
    • Using information technology (e-HR)
    • Federal laws addressing equal employment opportunity (EEO)/discrimination, compensation/benefits, and health/safety.
    • Local laws in Jamaica, including laws for employment, industrial relations, and industrial safety.
    • Jamaican labor laws aim to protect workers from unfair treatment, support collective bargaining, and limit trade union activities.
    • Teams and projects emphasize collaborative work.
    • Temporary/part-time employees and contingent workers are becoming more common.
    • Companies focus on work-life balance through flexible scheduling and telecommuting.
    • Organizations aim to be designated as "employers of choice."

    Rightsizing (Downsizing) the Organization

    • Intentionally reducing employee numbers for organizational efficiency.

    Diversity

    • Organizations manage diversity by creating a climate to maximize potential advantages and minimize disadvantages.
    • Issues such as prejudice, stereotypes, and discrimination are addressed.

    Goals of HRM

    • Attract a high-quality workforce by planning, forecasting, recruiting, and selecting.
    • Maintain an effective workforce through compensation policies (wage, salary, benefits), labor relations, and termination practices.
    • Develop an effective workforce through ongoing training, development, and performance appraisal processes.

    Human Resource Planning & Recruiting

    • Forecasting and matching individuals to job vacancies.
    • Internal and external recruitment approaches (promotions, new hires).
    • E-recruiting utilizes the internet.

    Training and Development

    • On-the-job training with experienced employees teaching new ones.
    • Corporate universities offer broad training courses.
    • Mentoring and coaching use experienced employees to guide less-experienced ones.

    Performance Appraisal

    • Observing, evaluating, and recording employee performance.
    • Providing feedback to guide future development
    • Using various evaluation methods like 360-degree evaluations or BARS.

    Compensation

    • Wage and salary (job-based, skills-based, competency-based)
    • Compensation equity (determining fair pay rates)
    • Pay-for-performance (incentive pay)
    • Benefits (legal requirements, health insurance, vacation, etc.)

    Termination

    • Legitimate employee terminations due to underperformance or disruptive behavior.
    • Exit interviews to understand reason for termination.

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    Description

    Explore the fundamental concepts of Human Resource Management (HRM), including its strategic roles and current issues faced by managers. This quiz covers elements such as workforce attraction, development, and the integration of HRM into organizational strategies to enhance performance and productivity.

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